Team Leader/ Shift Manager
Team Leader/ Shift Manager

Team Leader/ Shift Manager

Full-Time 24000 - 36000 £ / year (est.) No home office possible
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KFC

At a Glance

  • Tasks: Lead the team, ensure smooth operations, and create a positive atmosphere for guests.
  • Company: Join KFC, a beloved brand serving communities since 1939.
  • Benefits: Free food on shift, 25% staff discount, and career growth opportunities.
  • Why this job: Be part of a vibrant community and make a real impact every day.
  • Qualifications: Experience in team management and a passion for uplifting others.
  • Other info: KFC values diversity and encourages everyone to be their authentic selves.

The predicted salary is between 24000 - 36000 £ per year.

Team leader
Welcome to KFC. Home of the real ones.

We sell the world\’s best chicken. We\’ve done it for a long old time — since 1939, when the idea of

finger lickin\’ good chicken popped into our Colonel\’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones we\’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here\’s more about the job.

About the role

You\’ll be right there on the floor, leading the team, keeping things running smooth, and making sure every guest leaves happy. It\’s about setting the pace, lifting the vibe, and getting stuck in to make every shift count.

What will you spend your time doing?

  • Lead from the front. You\’ll get stuck in with the team, setting the pace and driving the restaurant to hit targets and smash expectations.
  • Build your crew up. You\’ll coach, support, and celebrate your team—making sure everyone grows, learns, and brings their best to every shift.
  • Keep it running smooth. From stock checks to shift plans, you\’ll help keep things ticking behind the scenes so the front runs like clockwork.

What we\’d love from you:

  • A natural leader. You\’ve got experience managing teams—and you know how to bring out the best in people when it counts.
  • People person, through and through. You create a buzz, lift others up, and know how to keep the crew happy and focused.
  • Cool under pressure. Things can move fast—you stay calm, think sharp, and make smart calls when it matters.

Keeping it real

We don\’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we\’ll always encourage you to add your perspective.

See, at KFC, everyone\’s welcome — whatever your background, and whatever future you\’re creating. We\’ll look out for you because you\’re one of us, not because you work for us. We\’ll invest in your potential, because it\’s what we\’ve always done. But most of all, we\’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What\’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

  • Pay rate:
  • Take the first step toward a rewarding leadership career.
  • Free food and drink on shift
  • 25% staff discount

KFC for everyone:
Whoever you are and wherever you\’re from, KFC is a place where you can bring the real

you to work. We\’re here to support you in being yourself, whether you work with us, or are

trying to.

Our promise is this: every person who applies

to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity

to work here. We don\’t just welcome, we encourage applications from underrepresented groups in all industries.

If you\’d like any additional support with

your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We\’ll be

there to help you be the real you.

Ready?
We hope so. If you\’re ready to be part of our community, now\’s the time to apply.

Worried you aren\’t ticking all the boxes? Don\’t – we\’d still love to hear from you.

INDQS

Team Leader/ Shift Manager employer: KFC

At KFC, we pride ourselves on being more than just a workplace; we are a community that values individuality and ambition. As a Team Leader/Shift Manager, you will have the opportunity to lead a dynamic team in a fast-paced environment while enjoying benefits like free meals on shift and a generous staff discount. We are committed to your growth and development, ensuring that every team member can thrive and bring their authentic selves to work.
KFC

Contact Detail:

KFC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader/ Shift Manager

✨Tip Number 1

Get to know the company culture before your interview. Check out KFC's social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.

✨Tip Number 2

Practice your leadership skills! Think of examples from your past experiences where you've successfully led a team or resolved conflicts. Being able to share these stories will demonstrate your natural leadership abilities during the interview.

✨Tip Number 3

Be yourself! KFC values authenticity, so don’t be afraid to let your personality shine through. Share your passions and what makes you unique; it’ll help you stand out as a candidate who fits right in with their vibe.

✨Tip Number 4

Follow up after your interview! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you on their radar as they make their hiring decisions.

We think you need these skills to ace Team Leader/ Shift Manager

Leadership
Team Management
Coaching
Communication Skills
Problem-Solving Skills
Adaptability
Customer Service
Time Management
Ability to Work Under Pressure
Motivational Skills
Organisational Skills
Conflict Resolution

Some tips for your application 🫡

Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique and how you can contribute to our team.

Highlight Your Leadership Skills: As a Team Leader, it’s crucial to showcase your experience in managing teams. Share specific examples of how you've motivated others and created a positive atmosphere in previous roles.

Keep It Relevant: Tailor your application to the role by focusing on experiences that relate directly to the responsibilities mentioned in the job description. This shows us that you understand what we’re looking for and how you fit into our team.

Apply Through Our Website: Make sure to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy!

How to prepare for a job interview at KFC

✨Know the KFC Vibe

Before your interview, get familiar with KFC's culture and values. They’re all about being original and individual, so think about how you can showcase your personality and experiences that align with their ethos.

✨Show Your Leadership Skills

Prepare examples of how you've successfully led a team in the past. Think about specific situations where you motivated others, resolved conflicts, or improved team performance. This will demonstrate that you can bring out the best in your crew.

✨Be a People Person

KFC is looking for someone who can create a buzz and lift others up. During the interview, share stories that highlight your ability to connect with people, keep morale high, and maintain a positive atmosphere, even under pressure.

✨Stay Cool Under Pressure

Think of scenarios where you had to make quick decisions or manage stress effectively. Be ready to discuss how you handle fast-paced environments and ensure that you can keep things running smoothly, just like they expect on the restaurant floor.

Team Leader/ Shift Manager
KFC
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