At a Glance
- Tasks: Lead shifts, coach your team, and ensure top-notch customer service.
- Company: KFC is a global brand known for its finger lickin' good chicken and diverse team.
- Benefits: Enjoy flexible schedules, cross-training, and opportunities to earn qualifications.
- Why this job: Join a fun, energetic team and develop essential managerial skills while making a difference.
- Qualifications: No specific experience required; just bring your passion and leadership spirit.
- Other info: We celebrate diversity and support neurodiverse applicants throughout the hiring process.
The predicted salary is between 24000 - 36000 £ per year.
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At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.
Bringing it to the role:
Our Team Leaders are our most important shift runners. They bring their passion and energy and come from diverse backgrounds, ranging from supermarkets and pubs to high street retailers and banks. However, they all share a common characteristic: being empowering leaders who prioritize the well-being of their team members and run a shift as good as our chicken.
As a Team Leader in your restaurant, you will work alongside the Restaurant General Manager (RGM) and play a crucial role in delivering our core operations to the highest standards. Your responsibilities will include coaching and guiding your team to ensure a dependable and consistent experience for our customers. Your role will involve:
- Assisting with day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
- Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
- Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
- Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand\’s reputation.
- Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.
Be Original.
It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’.
We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.
There are all kinds of opportunities at KFC.
Who we are.
Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story.
Ready to apply?
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.
Check out our website for more information about what life is like at KFC.
Neurodiverse? Our accessibility toolbar can support you when you apply.
UNITED BY THE BUCKET
At KFC, we’re all about flavour. That perfect blend of herbs and spices that makes everything so finger lickin’ good. But our blend over bland approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavour – your ability, age, background, ethnicity, gender, religion, or sexual orientation – we’re all united by the bucket.
If you need reasonable adjustment as part of your application or interview process, don’t hesitate to let us know.
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Team Leader employer: KFC
Contact Detail:
KFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with KFC's values and culture. Understanding their commitment to originality and teamwork will help you align your approach during interviews and discussions, showcasing how you can contribute to their unique environment.
✨Tip Number 2
Highlight your leadership experience in previous roles. Whether it's in a restaurant, retail, or any customer-facing job, be ready to share specific examples of how you've empowered your team and improved operations.
✨Tip Number 3
Prepare to discuss your problem-solving skills. KFC values exceptional customer service, so think of instances where you've successfully resolved customer issues or improved team dynamics under pressure.
✨Tip Number 4
Show enthusiasm for continuous learning. KFC is keen on developing its staff, so express your eagerness to learn new skills and take on challenges that will help you grow within the company.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, take time to understand the responsibilities of a Team Leader at KFC. Highlight your leadership skills and experience in managing teams, as well as your ability to create a positive work environment.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the job description. Emphasise any previous roles where you demonstrated leadership, customer service, and operational management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've empowered team members in the past and how you can contribute to KFC's mission of delivering exceptional customer experiences.
Showcase Your Personality: KFC values originality and personality. Use your application to convey your unique traits and how they would benefit the team. Be authentic and let your enthusiasm for the role shine through.
How to prepare for a job interview at KFC
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully led a team in the past, focusing on your coaching and mentoring experiences.
✨Emphasise Customer Service
KFC values exceptional customer service, so be prepared to discuss how you handle customer interactions. Provide specific examples of how you've resolved issues or improved customer satisfaction in previous roles.
✨Highlight Your Adaptability
The role requires flexibility and a willingness to learn. Talk about times when you've adapted to new challenges or environments, showcasing your ability to thrive in a fast-paced setting.
✨Be Yourself
KFC celebrates originality, so don't be afraid to let your personality shine through. Share your unique experiences and what makes you passionate about working in a team-oriented environment.