At a Glance
- Tasks: Lead shifts, coach your team, and ensure top-notch customer service.
- Company: Join KFC, a global leader in delicious chicken since 1952.
- Benefits: Enjoy flexible schedules, cross-training, and opportunities for qualifications.
- Why this job: Be part of a fun, energetic team that values originality and personal growth.
- Qualifications: No specific experience needed; just bring your passion and leadership skills.
- Other info: We celebrate diversity and support neurodiverse applicants.
The predicted salary is between 24000 - 36000 £ per year.
At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.
Bringing it to the role
Our Team Leaders are our most important shift runners. They bring their passion and energy and come from diverse backgrounds, ranging from supermarkets and pubs to high street retailers and banks. However, they all share a common characteristic : being empowering leaders who prioritize the well-being of their team members and run a shift as good as our chicken.
As a Team Leader in your restaurant, you will work alongside the Restaurant General Manager (RGM) and play a crucial role in delivering our core operations to the highest standards. Your responsibilities will include coaching and guiding your team to ensure a dependable and consistent experience for our customers. Your role will involve :
Assisting with day-to‑day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
Providing exceptional customer service and ensuring customer satisfaction through prompt problem‑solving and a friendly demeanour.
Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand’s reputation.
Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.
Be Original
It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’.
We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross‑training and the chance to earn qualifications, we got you.
There are all kinds of opportunities at KFC.
Who we are
Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story.
Ready to apply
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.
Check out our website for more information about what life is like at KFC.
Neurodiverse? Our accessibility toolbar can support you when you apply.
UNITED BY THE BUCKET
At KFC, we’re all about flavour. That perfect blendof herbs and spices that makes everything so finger lickin’ good. But our blendover bland approach doesn’t just apply to our chicken. We value, support, andcelebrate all thethings that make our KFCers authentic and original. Becausewhatever your flavour – your ability, age, background, ethnicity, gender,religion, or sexual orientation – we’re all united by the bucket.
If you need reasonable adjustment as part of yourapplication or interview process, don’t hesitate to let us know.
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Team Leader employer: KFC
Contact Detail:
KFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Show your passion for leadership during the interview. Share specific examples of how you've motivated a team in the past, as KFC values empowering leaders who prioritise their team's well-being.
✨Tip Number 2
Familiarise yourself with KFC's core values and operations. Understanding their commitment to customer service and quality will help you demonstrate that you're aligned with their mission during discussions.
✨Tip Number 3
Prepare to discuss your experience with food preparation and inventory management. Highlighting relevant skills will show that you can handle the day-to-day operations effectively.
✨Tip Number 4
Emphasise your willingness to learn and adapt. KFC appreciates candidates who embrace feedback and are eager to develop their managerial skills, so be ready to share how you've grown from past experiences.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at KFC. Highlight your leadership skills and experience in your application to show how you can empower and motivate a team.
Tailor Your CV: Customise your CV to reflect the qualities KFC is looking for. Emphasise your experience in customer service, team coordination, and any relevant managerial skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Use specific examples from your past experiences that demonstrate your ability to lead a team and provide exceptional customer service.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at KFC
✨Show Your Passion for Leadership
As a Team Leader, it's crucial to demonstrate your passion for leading and empowering others. Share examples from your past experiences where you successfully motivated a team or resolved conflicts, showcasing your ability to create a positive work environment.
✨Emphasise Customer Service Skills
KFC values exceptional customer service, so be prepared to discuss how you've handled customer interactions in the past. Highlight any specific instances where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Adaptability and Learning Mindset
The role requires a continuous learning mindset. Be ready to talk about how you've embraced feedback in previous roles and how you've adapted to new challenges. This shows that you're open to growth and improvement, which is essential for a leadership position.
✨Prepare Questions About Team Dynamics
Interviews are a two-way street, so prepare thoughtful questions about the team dynamics and culture at KFC. This not only shows your interest in the role but also helps you assess if the company aligns with your values and leadership style.