Team Leader

Team Leader

Newtownabbey Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts, coach your team, and ensure top-notch customer service.
  • Company: KFC is a global brand known for its delicious chicken and unique culture.
  • Benefits: Enjoy flexible schedules, cross-training, and opportunities to earn qualifications.
  • Why this job: Join a fun, energetic team where your originality shines and growth is supported.
  • Qualifications: No specific experience required; just bring your passion and leadership skills.
  • Other info: We celebrate diversity and welcome everyone to apply.

The predicted salary is between 24000 - 36000 £ per year.

At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.

Bringing it to the role:

Our Team Leaders are our most important shift runners. They bring their passion and energy and come from diverse backgrounds, ranging from supermarkets and pubs to high street retailers and banks. However, they all share a common characteristic: being empowering leaders who prioritize the well-being of their team members and run a shift as good as our chicken.

As a Team Leader in your restaurant, you will work alongside the Restaurant General Manager (RGM) and play a crucial role in delivering our core operations to the highest standards. Your responsibilities will include coaching and guiding your team to ensure a dependable and consistent experience for our customers. Your role will involve:

  • Assisting with day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.

  • Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.

  • Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.

  • Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand\’s reputation.

  • Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.

  • Be Original.

    It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’.

    We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.

    There are all kinds of opportunities at KFC.

    Who we are.

    Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story.

    Ready to apply?

    If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.

    Check out our website for more information about what life is like at KFC.

    Neurodiverse? Our accessibility toolbar can support you when you apply.

    UNITED BY THE BUCKET

    At KFC, we’re all about flavour. That perfect blendof herbs and spices that makes everything so finger lickin’ good. But our blendover bland approach doesn’t just apply to our chicken. We value, support, andcelebrate all the things that make our KFCers authentic and original. Becausewhatever your flavour – your ability, age, background, ethnicity, gender,religion, or sexual orientation – we’re all united by the bucket.

    If you need reasonable adjustment as part of yourapplication or interview process, don’t hesitate to let us know.

    Team Leader employer: KFC

    At KFC, we pride ourselves on being an exceptional employer that values diversity and empowers our Team Leaders to thrive. With a vibrant work culture that encourages personal growth and development, we offer flexible schedules, cross-training opportunities, and the chance to earn qualifications, all while working in a fun and supportive environment. Join us in delivering outstanding customer experiences and be part of a team that celebrates originality and passion in every shift.
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    Contact Detail:

    KFC Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Team Leader

    ✨Tip Number 1

    Familiarise yourself with KFC's values and culture. Understanding their commitment to originality and teamwork will help you align your approach during the interview, showcasing how you can contribute to their unique environment.

    ✨Tip Number 2

    Highlight your leadership experience in previous roles. Whether it's from retail, hospitality, or any other sector, be ready to share specific examples of how you've empowered your team and handled challenges effectively.

    ✨Tip Number 3

    Prepare to discuss your customer service philosophy. KFC places a strong emphasis on customer satisfaction, so think about how you can demonstrate your ability to solve problems and create a welcoming atmosphere for guests.

    ✨Tip Number 4

    Show your enthusiasm for continuous learning. KFC values individuals who are open to feedback and eager to develop their skills, so be prepared to talk about how you’ve embraced learning opportunities in the past.

    We think you need these skills to ace Team Leader

    Leadership Skills
    Team Coordination
    Effective Communication
    Customer Service Excellence
    Problem-Solving Skills
    Time Management
    Inventory Management
    Coaching and Mentoring
    Adaptability
    Conflict Resolution
    Operational Knowledge
    Attention to Detail
    Positive Attitude
    Continuous Learning Mindset

    Some tips for your application 🫡

    Understand the Role: Before applying, take time to understand the responsibilities of a Team Leader at KFC. Highlight your leadership skills and experience in managing teams, as well as your ability to create a positive work environment.

    Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the job description. Emphasise any previous roles where you demonstrated leadership, customer service, and operational management.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've empowered team members in the past and how you can contribute to KFC's mission of delivering exceptional customer experiences.

    Showcase Your Personality: KFC values originality and personality. Use your application to convey your unique traits and how they would benefit the team. Be authentic and let your enthusiasm for the role shine through.

    How to prepare for a job interview at KFC

    ✨Show Your Leadership Skills

    As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully led a team in the past, focusing on your coaching and mentoring experiences.

    ✨Emphasise Customer Service

    KFC values exceptional customer service, so be prepared to discuss how you handle customer interactions. Provide specific examples of how you've resolved issues or improved customer satisfaction in previous roles.

    ✨Highlight Your Adaptability

    The role requires flexibility and a willingness to learn. Talk about times when you've adapted to new challenges or environments, showcasing your ability to thrive in a fast-paced setting.

    ✨Be Yourself

    KFC celebrates originality, so don't be afraid to let your personality shine through. Share your unique experiences and what makes you passionate about working in a team-oriented environment.

    Team Leader
    KFC
    Location: Newtownabbey
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    K
    • Team Leader

      Newtownabbey
      Full-Time
      24000 - 36000 £ / year (est.)
    • K

      KFC

      5000+
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