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For Companies At a Glance
- Tasks: Lead shifts, coach your team, and ensure top-notch customer service.
- Company: Join KFC, a global leader in delicious chicken since 1952.
- Benefits: Enjoy flexible schedules, cross-training, and opportunities for qualifications.
- Why this job: Be part of a vibrant team that values originality and personal growth.
- Qualifications: No specific experience required; just bring your passion and energy!
- Other info: We celebrate diversity and support neurodiverse applicants.
The predicted salary is between 24000 - 36000 £ per year.
At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.
Bringing it to the role:
Our Team Leaders are our most important shift runners. They bring their passion and energy and come from diverse backgrounds, ranging from supermarkets and pubs to high street retailers and banks. However, they all share a common characteristic: being empowering leaders who prioritize the well-being of their team members and run a shift as good as our chicken.
As a Team Leader in your restaurant, you will work alongside the Restaurant General Manager (RGM) and play a crucial role in delivering our core operations to the highest standards. Your responsibilities will include coaching and guiding your team to ensure a dependable and consistent experience for our customers. Your role will involve:
Assisting with day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand\’s reputation.
Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.
Be Original.
It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’.
We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.
There are all kinds of opportunities at KFC.
Who we are.
Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story.
Ready to apply?
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.
Check out our website for more information about what life is like at KFC.
Neurodiverse? Our accessibility toolbar can support you when you apply.
UNITED BY THE BUCKET
At KFC, we’re all about flavour. That perfect blendof herbs and spices that makes everything so finger lickin’ good. But our blendover bland approach doesn’t just apply to our chicken. We value, support, andcelebrate all the things that make our KFCers authentic and original. Becausewhatever your flavour – your ability, age, background, ethnicity, gender,religion, or sexual orientation – we’re all united by the bucket.
If you need reasonable adjustment as part of yourapplication or interview process, don’t hesitate to let us know.
Team Leader employer: KFC
Contact Detail:
KFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Show your passion for leadership! When you meet with us, share specific examples of how you've empowered your team in previous roles. This will demonstrate that you understand the importance of supporting and motivating others.
✨Tip Number 2
Familiarise yourself with KFC's values and culture. During your discussions, reference how your personal values align with ours, especially around teamwork and customer service. This connection can make a strong impression.
✨Tip Number 3
Prepare to discuss your experience with operational tasks like inventory management and food preparation. Highlight any relevant skills or experiences that showcase your ability to maintain high standards in a fast-paced environment.
✨Tip Number 4
Demonstrate your commitment to continuous learning. Share instances where you've taken feedback on board and improved your performance. This shows that you're adaptable and eager to grow, which is key for a Team Leader role.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at KFC. Highlight your leadership skills and experience in managing teams, as well as your ability to provide exceptional customer service.
Tailor Your CV: Customise your CV to reflect the qualities KFC is looking for. Emphasise your experience in coaching and guiding teams, as well as any relevant managerial skills such as scheduling and effective communication.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've empowered team members in previous roles and how you align with KFC's values of originality and teamwork.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at KFC
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to lead and empower others. Share examples from your past experiences where you successfully motivated a team or resolved conflicts, showcasing your leadership style.
✨Emphasise Customer Service
KFC values exceptional customer service, so be prepared to discuss how you've handled customer interactions in the past. Highlight any specific instances where you went above and beyond to ensure customer satisfaction.
✨Be Original and Authentic
KFC encourages originality, so don't be afraid to let your personality shine through during the interview. Share your unique experiences and perspectives that make you a great fit for their team.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle day-to-day operations. Think about how you would manage a busy shift or deal with a difficult customer, and be ready to articulate your thought process.
