Team Leader

Team Leader

Telford Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts, coach your team, and ensure top-notch customer service.
  • Company: KFC is a global brand known for its finger lickin' good chicken and diverse team.
  • Benefits: Enjoy flexible schedules, cross-training, and opportunities to earn qualifications.
  • Why this job: Join a fun, energetic team where your originality is celebrated and growth is supported.
  • Qualifications: No specific experience required; just bring your passion and leadership skills.
  • Other info: We welcome everyone, embracing diversity and providing support for all applicants.

The predicted salary is between 24000 - 36000 £ per year.

At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.

Bringing it to the role

Our Team Leaders are our most important shift runners. They bring their passion and energy and come from diverse backgrounds, ranging from supermarkets and pubs to high street retailers and banks. However, they all share a common characteristic : being empowering leaders who prioritize the well-being of their team members and run a shift as good as our chicken.

As a Team Leader in your restaurant, you will work alongside the Restaurant General Manager (RGM) and play a crucial role in delivering our core operations to the highest standards. Your responsibilities will include coaching and guiding your team to ensure a dependable and consistent experience for our customers. Your role will involve :

Assisting with day-to‑day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.

Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.

Providing exceptional customer service and ensuring customer satisfaction through prompt problem‑solving and a friendly demeanour.

Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand’s reputation.

Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.

Be Original

It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’.

We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross‑training and the chance to earn qualifications, we got you.

There are all kinds of opportunities at KFC.

Who we are

Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story.

Ready to apply

If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.

Check out our website for more information about what life is like at KFC.

Neurodiverse? Our accessibility toolbar can support you when you apply.

UNITED BY THE BUCKET

At KFC, we’re all about flavour. That perfect blendof herbs and spices that makes everything so finger lickin’ good. But our blendover bland approach doesn’t just apply to our chicken. We value, support, andcelebrate all thethings that make our KFCers authentic and original. Becausewhatever your flavour – your ability, age, background, ethnicity, gender,religion, or sexual orientation – we’re all united by the bucket.

If you need reasonable adjustment as part of yourapplication or interview process, don’t hesitate to let us know.

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Team Leader employer: KFC

At KFC, we pride ourselves on being an exceptional employer that values the individuality and potential of every team member. Our vibrant work culture fosters empowerment and collaboration, ensuring that as a Team Leader, you will not only develop essential managerial skills but also enjoy flexible schedules and opportunities for personal growth. Join us in creating a fun and supportive environment where your contributions are celebrated, and together, we can deliver the extraordinary experience our customers love.
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Contact Detail:

KFC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Show your passion for leadership! When you network or speak with current employees, express your enthusiasm for empowering teams and creating a positive work environment. This will help you stand out as someone who embodies the KFC spirit.

✨Tip Number 2

Familiarise yourself with KFC's values and culture. Understanding their commitment to originality and teamwork can help you align your conversations and demonstrate that you're a great fit for their team.

✨Tip Number 3

Prepare to discuss your previous experiences in managing teams or shifts. Think of specific examples where you successfully motivated your team or improved operations, as this will showcase your relevant skills during interviews.

✨Tip Number 4

Engage with KFC on social media. Follow their accounts and participate in discussions. This not only shows your interest but also gives you insights into their latest initiatives and company culture, which can be useful during your application process.

We think you need these skills to ace Team Leader

Leadership Skills
Team Coordination
Effective Communication
Customer Service Excellence
Problem-Solving Skills
Time Management
Inventory Management
Food Safety Knowledge
Coaching and Mentoring
Adaptability
Conflict Resolution
Operational Efficiency
Positive Attitude
Continuous Learning Mindset

Some tips for your application 🫡

Understand the Role: Before applying, take time to understand the responsibilities of a Team Leader at KFC. Highlight your leadership skills and experience in managing teams, as well as your ability to provide exceptional customer service.

Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the job description. Emphasise any previous roles where you led a team or managed operations, and include specific examples of how you contributed to team success.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you want to work at KFC and how your values align with theirs. Use this opportunity to demonstrate your personality and originality.

Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial for a leadership role.

How to prepare for a job interview at KFC

✨Show Your Leadership Skills

As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully led a team in the past, focusing on your coaching and mentoring experiences.

✨Emphasise Customer Service

KFC values exceptional customer service, so be prepared to discuss how you handle customer interactions. Provide specific examples of how you've resolved issues or improved customer satisfaction in previous roles.

✨Highlight Your Adaptability

The role requires flexibility and a willingness to learn. Talk about times when you've adapted to new challenges or environments, showcasing your ability to thrive in a fast-paced setting.

✨Be Yourself

KFC celebrates originality, so don't be afraid to let your personality shine through. Share your unique experiences and what makes you passionate about working in a team-oriented environment.

Team Leader
KFC
Location: Telford

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