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- Tasks: Lead a dynamic team, ensuring smooth operations and exceptional customer service.
- Company: Join KFC, where everyone is valued and originality is celebrated.
- Benefits: Flexible schedules, cross-training, and opportunities for personal growth.
- Why this job: Be part of an energetic team and make a real impact every shift.
- Qualifications: Passion for leadership and a commitment to team well-being.
- Other info: Embrace a fun, supportive environment with endless opportunities.
The predicted salary is between 24000 - 36000 £ per year.
At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.
Our Team Leaders are our most important shift runners. They bring their passion and energy and come from diverse backgrounds, ranging from supermarkets and pubs to high street retailers and banks. However, they all share a common characteristic: being empowering leaders who prioritize the well-being of their team members and run a shift as good as our chicken.
As a Team Leader in your restaurant, you will work alongside the Restaurant General Manager (RGM) and play a crucial role in delivering our core operations to the highest standards. Your responsibilities will include:
- Assisting with day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
- Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
- Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
- Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation.
- Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.
We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. From flexible schedules to cross-training and the chance to earn qualifications, we got you.
There are all kinds of opportunities at KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you to join us; to bring it. Your energy, grit, spirit, and story.
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together.
If you need reasonable adjustment as part of your application or interview process, don’t hesitate to let us know.
Team Leader employer: KFC
Contact Detail:
KFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Get to know KFC's vibe! Before your interview, check out our website and social media. Understand our culture, values, and what makes us unique. This way, you can show how your energy and spirit align with our team.
✨Tip Number 2
Practice your leadership skills! Think of examples from your past where you've empowered others or solved problems. Be ready to share these stories during your interview to demonstrate how you can run a shift as good as our chicken.
✨Tip Number 3
Show off your customer service skills! KFC is all about delivering a fantastic experience. Prepare to discuss how you've handled customer interactions in the past and how you can ensure satisfaction for our guests.
✨Tip Number 4
Be yourself! We love originality at KFC, so don’t be afraid to let your personality shine through. Share your story and what makes you unique – it’s all part of what we’re looking for in our Team Leaders!
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your passion and energy. Remember, we’re all about being original!
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Team Leader role. Mention any relevant experience in coaching or leading teams, as that’s what we’re looking for!
Show Your Customer Service Skills: Since customer satisfaction is key at KFC, share examples of how you've provided exceptional service in the past. This will show us that you understand the importance of a friendly demeanour and problem-solving.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can find more info about life at KFC while you’re there!
How to prepare for a job interview at KFC
✨Know the KFC Culture
Before your interview, take some time to understand KFC's values and culture. They’re all about feeding potential and celebrating originality. Show that you resonate with their mission and can bring your unique flair to the team.
✨Demonstrate Leadership Skills
As a Team Leader, you'll need to showcase your leadership abilities. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or motivated others. This will highlight your capability to run a shift as smoothly as their chicken is cooked.
✨Emphasise Customer Service
KFC places a strong emphasis on exceptional customer service. Be ready to discuss how you’ve handled customer complaints or ensured satisfaction in previous roles. Your ability to problem-solve and maintain a friendly demeanour will be key.
✨Ask Thoughtful Questions
At the end of your interview, don’t forget to ask questions! Inquire about team dynamics, training opportunities, or how they support continuous learning. This shows your genuine interest in the role and helps you gauge if KFC is the right fit for you.
