At a Glance
- Tasks: Lead shifts, coach your team, and ensure top-notch customer service.
- Company: KFC is a global brand known for its delicious chicken and unique culture.
- Benefits: Enjoy flexible schedules, cross-training, and opportunities to earn qualifications.
- Why this job: Join a fun, energetic team and develop essential managerial skills while making a difference.
- Qualifications: No specific experience required; just bring your passion and dedication.
- Other info: We celebrate diversity and support all KFCers in being their authentic selves.
The predicted salary is between 24000 - 36000 £ per year.
At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.
Bringing it to the role :
Our Team Leaders are our most important shift runners. They bring their passion and energy and come from diverse backgrounds, ranging from supermarkets and pubs to high street retailers and banks. However, they all share a common characteristic: being empowering leaders who prioritize the well-being of their team members and run a shift as good as our chicken.
As a Team Leader in your restaurant, you will work alongside the Restaurant General Manager (RGM) and play a crucial role in delivering our core operations to the highest standards. Your responsibilities will include coaching and guiding your team to ensure a dependable and consistent experience for our customers. Your role will involve :
- Assisting with day‑to‑day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
- Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
- Providing exceptional customer service and ensuring customer satisfaction through prompt problem‑solving and a friendly demeanour.
- Collaborating with colleagues and other managers to maintain high‑quality standards and uphold our brand\’s reputation.
- Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.
Be Original.
It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’.
We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross‑training and the chance to earn qualifications, we got you.
There are all kinds of opportunities at KFC.
Who we are.
Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story.
Ready to apply?
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.
Check out our website for more information about what life is like at KFC.
Neurodiverse? Our accessibility toolbar can support you when you apply.
UNITED BY THE BUCKET
At KFC, we’re all about flavour. That perfect blend of herbs and spices that makes everything so finger lickin’ good. But our blend over bland approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavour – your ability, age, background, ethnicity, gender, religion, or sexual orientation – we’re all united by the bucket.
If you need reasonable adjustment as part of your application or interview process, don’t hesitate to let us know.
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Team Leader employer: KFC
Contact Detail:
KFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Show your leadership skills during the interview. Be ready to share specific examples of how you've successfully led a team in the past, whether in a restaurant or another setting. Highlight your ability to motivate and empower others.
✨Tip Number 2
Familiarise yourself with KFC's values and culture. Understanding their commitment to originality and teamwork will help you align your answers with what they are looking for in a Team Leader.
✨Tip Number 3
Prepare to discuss how you handle customer service challenges. KFC values exceptional customer experiences, so think of scenarios where you've resolved issues effectively and maintained a positive atmosphere.
✨Tip Number 4
Demonstrate your willingness to learn and grow. KFC appreciates candidates who embrace feedback and are eager to develop their managerial skills, so be sure to express your enthusiasm for continuous improvement.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly read the job description for the Team Leader position at KFC. Understand the key responsibilities and the qualities they are looking for in a candidate, such as leadership skills and a passion for customer service.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the role of a Team Leader. Emphasise any previous leadership roles or experiences in fast-paced environments, and showcase your ability to motivate and manage a team effectively.
Craft a Compelling Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Use it to explain why you want to work at KFC and how your values align with their mission. Mention specific examples from your past that demonstrate your leadership and customer service skills.
Showcase Your Originality: KFC values originality, so don’t be afraid to let your unique personality shine through in your application. Whether it’s in your CV, cover letter, or any additional documents, express what makes you different and how you can contribute to the team.
How to prepare for a job interview at KFC
✨Show Your Passion for Leadership
As a Team Leader, it's crucial to demonstrate your enthusiasm for leading a team. Share examples of how you've motivated others in previous roles and how you plan to empower your future team at KFC.
✨Emphasise Customer Service Skills
KFC values exceptional customer service, so be prepared to discuss your experience in this area. Highlight specific instances where you resolved customer issues or enhanced their experience, showcasing your problem-solving skills.
✨Demonstrate Team Collaboration
Collaboration is key in this role. Be ready to talk about how you've worked with colleagues or other managers to achieve common goals. Mention any experiences that illustrate your ability to foster a positive team environment.
✨Be Open to Learning and Feedback
KFC appreciates a continuous learning mindset. Discuss how you've embraced feedback in the past and how it has helped you grow. This shows that you're adaptable and willing to improve, which is essential for a leadership position.