Team Leader

Team Leader

Norwich Full-Time 28800 - 43200 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead shifts, coach your team, and ensure top-notch customer service.
  • Company: Join KFC, a global brand known for its finger lickin' good chicken since 1952.
  • Benefits: Enjoy flexible schedules, cross-training, and opportunities for personal growth.
  • Why this job: Be part of a vibrant team that values originality and supports your ambitions.
  • Qualifications: No specific experience required; just bring your passion and energy!
  • Other info: KFC celebrates diversity and is committed to creating an inclusive environment.

The predicted salary is between 28800 - 43200 £ per year.

At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.

Bringing it to the role

Our Team Leaders are our most important shift runners. They bring their passion and energy and come from diverse backgrounds, ranging from supermarkets and pubs to high street retailers and banks. However, they all share a common characteristic : being empowering leaders who prioritize the well-being of their team members and run a shift as good as our chicken.

As a Team Leader in your restaurant, you will work alongside the Restaurant General Manager (RGM) and play a crucial role in delivering our core operations to the highest standards. Your responsibilities will include coaching and guiding your team to ensure a dependable and consistent experience for our customers. Your role will involve :

Assisting with day-to‑day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.

Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.

Providing exceptional customer service and ensuring customer satisfaction through prompt problem‑solving and a friendly demeanour.

Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand’s reputation.

Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.

Be Original

It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’.

We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross‑training and the chance to earn qualifications, we got you.

There are all kinds of opportunities at KFC.

Who we are

Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story.

Ready to apply

If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.

Check out our website for more information about what life is like at KFC.

Neurodiverse? Our accessibility toolbar can support you when you apply.

UNITED BY THE BUCKET

At KFC, we’re all about flavour. That perfect blendof herbs and spices that makes everything so finger lickin’ good. But our blendover bland approach doesn’t just apply to our chicken. We value, support, andcelebrate all thethings that make our KFCers authentic and original. Becausewhatever your flavour – your ability, age, background, ethnicity, gender,religion, or sexual orientation – we’re all united by the bucket.

If you need reasonable adjustment as part of yourapplication or interview process, don’t hesitate to let us know.

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Team Leader employer: KFC

At KFC, we pride ourselves on fostering a vibrant and inclusive work culture where every team member is valued and empowered to reach their full potential. As a Team Leader, you'll not only lead a passionate team but also enjoy flexible schedules, opportunities for cross-training, and the chance to earn qualifications that support your career growth. Join us in creating an extraordinary dining experience while being part of a company that celebrates originality and diversity.
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Contact Detail:

KFC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader

✨Tip Number 1

Show your passion for leadership! When you meet with us, share examples of how you've empowered your team in previous roles. Highlighting your ability to motivate and support others will resonate well with our values.

✨Tip Number 2

Familiarise yourself with KFC's culture and values. Understanding our commitment to originality and teamwork will help you align your responses during the interview, demonstrating that you're a great fit for our team.

✨Tip Number 3

Prepare to discuss your experience in fast-paced environments. As a Team Leader, you'll need to manage operations efficiently, so be ready to share specific instances where you've successfully handled busy shifts or challenging situations.

✨Tip Number 4

Emphasise your customer service skills. We value exceptional service at KFC, so think of examples where you've gone above and beyond to ensure customer satisfaction, as this will showcase your alignment with our mission.

We think you need these skills to ace Team Leader

Leadership Skills
Team Coordination
Effective Communication
Customer Service Excellence
Problem-Solving Skills
Time Management
Inventory Management
Food Safety Knowledge
Coaching and Mentoring
Adaptability
Conflict Resolution
Operational Efficiency
Positive Attitude
Continuous Learning

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at KFC. Highlight your relevant experience in coaching, team coordination, and customer service in your application.

Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership qualities and any previous roles where you managed a team or improved operations.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've empowered teams in the past and how you embody the values of KFC.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.

How to prepare for a job interview at KFC

✨Show Your Passion for Team Leadership

Make sure to express your enthusiasm for leading a team. Share examples from your past experiences where you empowered team members and created a positive work environment. This aligns with KFC's values of prioritising team well-being.

✨Demonstrate Customer Service Skills

Prepare to discuss how you've handled customer service challenges in the past. KFC values exceptional customer service, so highlight your problem-solving skills and friendly approach to ensure customer satisfaction.

✨Emphasise Continuous Learning

KFC appreciates individuals who embrace feedback and strive for improvement. Be ready to talk about how you've taken constructive criticism in the past and applied it to enhance your skills or performance.

✨Be Yourself and Be Original

KFC encourages authenticity, so don’t be afraid to show your personality during the interview. Share your unique story and how it contributes to your leadership style, as this will resonate with their brand ethos.

Team Leader
KFC
Location: Norwich
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K
  • Team Leader

    Norwich
    Full-Time
    28800 - 43200 £ / year (est.)
  • K

    KFC

    5000+
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