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For Companies At a Glance
- Tasks: Lead shifts, coach your team, and ensure top-notch customer service.
- Company: KFC is a global brand known for its finger lickin' good chicken and diverse team.
- Benefits: Enjoy flexible schedules, cross-training, and opportunities to earn qualifications.
- Why this job: Join a fun, energetic team where your originality is celebrated and growth is supported.
- Qualifications: No specific experience required; just bring your passion and leadership skills.
- Other info: We welcome everyone, including neurodiverse applicants, to apply and be part of our unique culture.
The predicted salary is between 24000 - 36000 £ per year.
At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.
Bringing it to the role:
Our Team Leaders are our most important shift runners. They bring their passion and energy and come from diverse backgrounds, ranging from supermarkets and pubs to high street retailers and banks. However, they all share a common characteristic: being empowering leaders who prioritize the well-being of their team members and run a shift as good as our chicken.
As a Team Leader in your restaurant, you will work alongside the Restaurant General Manager (RGM) and play a crucial role in delivering our core operations to the highest standards. Your responsibilities will include coaching and guiding your team to ensure a dependable and consistent experience for our customers. Your role will involve:
Assisting with day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand\’s reputation.
Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.
Be Original.
It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’.
We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.
There are all kinds of opportunities at KFC.
Who we are.
Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story.
Ready to apply?
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.
Check out our website for more information about what life is like at KFC.
Neurodiverse? Our accessibility toolbar can support you when you apply.
UNITED BY THE BUCKET
At KFC, we’re all about flavour. That perfect blendof herbs and spices that makes everything so finger lickin’ good. But our blendover bland approach doesn’t just apply to our chicken. We value, support, andcelebrate all the things that make our KFCers authentic and original. Becausewhatever your flavour – your ability, age, background, ethnicity, gender,religion, or sexual orientation – we’re all united by the bucket.
If you need reasonable adjustment as part of yourapplication or interview process, don’t hesitate to let us know.
Team Leader employer: KFC
Contact Detail:
KFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Show your passion for leadership! When you get the chance to speak with us, share examples of how you've empowered your team in previous roles. Highlighting your ability to motivate and support others will resonate well with our values.
✨Tip Number 2
Familiarise yourself with KFC's culture and values. Understanding our commitment to originality and teamwork will help you align your responses during interviews. Be ready to discuss how you can contribute to maintaining a fun and energetic environment.
✨Tip Number 3
Prepare to demonstrate your customer service skills. Think of specific instances where you've gone above and beyond for customers. We value exceptional service, so showcasing your problem-solving abilities will set you apart.
✨Tip Number 4
Network with current or former KFC employees if possible. They can provide insights into the role and the company culture. This knowledge can help you tailor your approach and show that you're genuinely interested in being part of our team.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly read the job description for the Team Leader position at KFC. Understand the key responsibilities and the qualities they are looking for in a candidate, such as leadership skills and a passion for customer service.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the role. Emphasise any previous leadership roles or customer service experience, and showcase your ability to motivate and guide a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Use it to explain why you want to work at KFC and how your values align with their mission of empowering people and providing exceptional service.
Showcase Your Originality: KFC values originality, so don’t be afraid to let your unique personality shine through in your application. Share personal anecdotes or experiences that demonstrate your energy, grit, and spirit, which are essential for a Team Leader.
How to prepare for a job interview at KFC
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your ability to lead and empower others. Share examples from your past experiences where you successfully motivated a team or resolved conflicts, showcasing your leadership style.
✨Emphasise Customer Service
KFC values exceptional customer service, so be prepared to discuss how you've handled customer interactions in the past. Highlight any instances where you went above and beyond to ensure customer satisfaction.
✨Be Original and Authentic
KFC encourages individuality, so don't shy away from being yourself during the interview. Share your unique experiences and perspectives that make you a great fit for their culture of originality.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about how you would handle specific situations related to team management and customer service, and be ready to articulate your thought process.
