At a Glance
- Tasks: Lead shifts, coach your team, and ensure top-notch customer service.
- Company: KFC is a global brand known for its finger lickin' good chicken and diverse team.
- Benefits: Enjoy flexible schedules, cross-training, and opportunities to earn qualifications.
- Why this job: Join a fun, energetic environment where your originality is celebrated and growth is supported.
- Qualifications: No specific experience required; just bring your passion and leadership skills.
- Other info: KFC values diversity and supports neurodiverse applicants throughout the hiring process.
The predicted salary is between 21600 - 36000 £ per year.
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At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference, and have fun. Join us, and together, we can be part of something truly extraordinary.
Bringing it to the role:
Our Team Leaders are our most important shift runners. They bring their passion and energy and come from diverse backgrounds, ranging from supermarkets and pubs to high street retailers and banks. However, they all share a common characteristic: being empowering leaders who prioritize the well-being of their team members and run a shift as good as our chicken.
As a Team Leader in your restaurant, you will work alongside the Restaurant General Manager (RGM) and play a crucial role in delivering our core operations to the highest standards. Your responsibilities will include coaching and guiding your team to ensure a dependable and consistent experience for our customers. Your role will involve:
- Assisting with day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
- Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
- Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
- Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand\’s reputation.
- Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.
Be Original.
It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit, and sizzle to the restaurant floor, making every shift high flyin’ and high fryin’.
We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we’ve got you covered.
There are all kinds of opportunities at KFC.
Who we are.
Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you to join us; to bring it. Your energy, grit, spirit, and story.
Ready to apply?
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.
Check out our website for more information about what life is like at KFC.
Neurodiverse? Our accessibility toolbar can support you when you apply.
UNITED BY THE BUCKET
At KFC, we’re all about flavour. That perfect blend of herbs and spices that makes everything so finger lickin’ good. But our blend-over-bland approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavour – your ability, age, background, ethnicity, gender, religion, or sexual orientation – we’re all united by the bucket.
If you need reasonable adjustment as part of your application or interview process, don’t hesitate to let us know.
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Team Leader employer: KFC
Contact Detail:
KFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Show your leadership skills during the interview. Be prepared to share specific examples of how you've successfully led a team in the past, whether in a work setting or through extracurricular activities. This will demonstrate your ability to empower others and manage a shift effectively.
✨Tip Number 2
Familiarise yourself with KFC's values and culture. Understanding their commitment to originality and teamwork will help you align your responses with what they are looking for in a Team Leader. This knowledge can set you apart from other candidates.
✨Tip Number 3
Prepare to discuss how you handle customer service challenges. KFC places a strong emphasis on customer satisfaction, so be ready to explain how you've resolved issues in the past and how you would ensure a positive experience for customers.
✨Tip Number 4
Demonstrate your willingness to learn and grow. KFC values continuous improvement, so express your enthusiasm for developing managerial skills and taking feedback constructively. This shows that you're not just looking for a job, but a career with them.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, take time to understand the responsibilities of a Team Leader at KFC. Highlight your leadership skills and experience in managing teams, as well as your ability to create a positive work environment.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the job description. Emphasise any previous roles where you demonstrated leadership, customer service, and operational management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention specific examples of how you've empowered team members or improved customer satisfaction in past positions.
Showcase Your Originality: KFC values originality, so don’t be afraid to let your personality shine through in your application. Share your unique experiences and how they have shaped your approach to leadership and teamwork.
How to prepare for a job interview at KFC
✨Show Your Passion for Leadership
As a Team Leader, it's essential to demonstrate your passion for leading and empowering others. Share examples from your past experiences where you successfully motivated a team or resolved conflicts, showcasing your ability to create a positive work environment.
✨Emphasise Customer Service Skills
KFC values exceptional customer service, so be prepared to discuss how you've handled customer interactions in the past. Highlight any specific instances where you went above and beyond to ensure customer satisfaction, as this will resonate well with the interviewers.
✨Demonstrate Adaptability and Learning Mindset
The role requires a continuous learning mindset. Be ready to talk about how you've embraced feedback in previous roles and how you've adapted to new challenges. This shows that you're open to growth and improvement, which is crucial for a Team Leader.
✨Bring Your Originality
KFC celebrates individuality, so don't shy away from showcasing your unique personality during the interview. Share your story and what makes you original, as this aligns with KFC's culture of authenticity and can help you stand out from other candidates.