At a Glance
- Tasks: Lead shifts, coach your team, and ensure top-notch customer service.
- Company: Join KFC, a global brand serving delicious chicken since 1952.
- Benefits: Enjoy flexible schedules, cross-training, and opportunities for qualifications.
- Why this job: Be part of a fun, energetic team that values originality and personal growth.
- Qualifications: No specific experience needed; just bring your passion and leadership skills.
- Other info: We celebrate diversity and support neurodiverse applicants.
The predicted salary is between 24000 - 36000 £ per year.
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At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.
Bringing it to the role:
Our Team Leaders are our most important shift runners. They bring their passion and energy and come from diverse backgrounds, ranging from supermarkets and pubs to high street retailers and banks. However, they all share a common characteristic: being empowering leaders who prioritize the well-being of their team members and run a shift as good as our chicken.
As a Team Leader in your restaurant, you will work alongside the Restaurant General Manager (RGM) and play a crucial role in delivering our core operations to the highest standards. Your responsibilities will include coaching and guiding your team to ensure a dependable and consistent experience for our customers. Your role will involve:
Assisting with day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand\’s reputation.
Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.
Be Original.
It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’.
We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.
There are all kinds of opportunities at KFC.
Who we are.
Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story.
Ready to apply?
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.
Check out our website for more information about what life is like at KFC.
Neurodiverse? Our accessibility toolbar can support you when you apply.
UNITED BY THE BUCKET
At KFC, we’re all about flavour. That perfect blendof herbs and spices that makes everything so finger lickin’ good. But our blendover bland approach doesn’t just apply to our chicken. We value, support, andcelebrate all thethings that make our KFCers authentic and original. Becausewhatever your flavour – your ability, age, background, ethnicity, gender,religion, or sexual orientation – we’re all united by the bucket.
If you need reasonable adjustment as part of yourapplication or interview process, don’t hesitate to let us know.
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Team Leader employer: KFC
Contact Detail:
KFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Show your leadership skills during the interview by sharing specific examples of how you've successfully managed a team in the past. Highlight any experiences where you empowered others and created a positive work environment.
✨Tip Number 2
Familiarise yourself with KFC's values and culture. During your conversation, mention how your personal values align with theirs, especially around teamwork, customer service, and continuous improvement.
✨Tip Number 3
Prepare to discuss how you handle challenges in a fast-paced environment. KFC values problem-solving skills, so think of scenarios where you've effectively resolved issues while maintaining team morale.
✨Tip Number 4
Demonstrate your passion for the food industry and customer service. Share why you want to work at KFC specifically and how you can contribute to making every customer's experience exceptional.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly read the job description for the Team Leader position at KFC. Understand the key responsibilities and the qualities they are looking for in a candidate, such as leadership skills and a passion for customer service.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the role of a Team Leader. Emphasise any previous leadership roles or experiences in fast-paced environments, and showcase your ability to motivate and guide a team.
Craft a Compelling Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Use it to explain why you want to work at KFC and how your values align with their mission of empowering people and providing exceptional service.
Showcase Your Originality: KFC values originality, so don’t be afraid to let your unique personality shine through in your application. Share personal anecdotes or experiences that demonstrate your energy, spirit, and commitment to teamwork.
How to prepare for a job interview at KFC
✨Show Your Leadership Skills
As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share examples of how you've successfully led a team in the past, focusing on your coaching and mentoring experiences.
✨Emphasise Customer Service
KFC values exceptional customer service, so be prepared to discuss how you handle customer interactions. Provide specific examples of how you've resolved issues or enhanced customer satisfaction in previous roles.
✨Highlight Your Adaptability
The role requires flexibility and a willingness to learn. Talk about times when you've adapted to new challenges or environments, showcasing your ability to thrive in a fast-paced setting.
✨Be Yourself
KFC celebrates originality, so don't be afraid to let your personality shine through. Share your unique experiences and perspectives, as this will help you connect with the interviewers and show that you're a good fit for their team culture.