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- Tasks: Lead daily operations, manage teams, and ensure exceptional customer service.
- Company: Join KFC, a brand that celebrates originality and teamwork.
- Benefits: Flexible schedules, cross-training, and opportunities for personal growth.
- Why this job: Make a real impact while having fun in a dynamic environment.
- Qualifications: Experience in leadership and a passion for customer satisfaction.
- Other info: Embrace your uniqueness and be part of something extraordinary.
The predicted salary is between 28800 - 43200 £ per year.
At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.
Our Restaurant General Managers (RGM) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. What unites them is their leadership that prioritises empowering their teams.
As an RGM, you will have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit. By fostering a culture of excellence, you will cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers, while also driving business expansion. And when times get tough, they roll up their sleeves and get stuck in, supporting their team where they can.
Your role will involve:
- Leading on day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
- Honing essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
- Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
- Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation.
- Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.
It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You will work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’. We take your ambition seriously; you will be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.
There are all kinds of opportunities at KFC.
Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you to join us; to bring it. Your energy, grit, spirit, and story.
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.
At KFC, we’re all about flavour. That perfect blend of herbs and spices that makes everything so finger lickin’ good. But our blend over bland approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavour – your ability, age, background, ethnicity, gender, religion, or sexual orientation - we’re all united by the bucket.
If you need reasonable adjustment as part of your application or interview process, don’t hesitate to let us know.
Restaurant General Manager in Richmond employer: KFC
Contact Detail:
KFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant General Manager in Richmond
✨Tip Number 1
Get to know the company culture! Before your interview, dive into KFC's values and mission. This way, you can show how your leadership style aligns with their focus on empowering teams and delivering exceptional customer service.
✨Tip Number 2
Practice your storytelling skills! When discussing your experience, share specific examples of how you've led teams in previous roles. Highlight moments where you rolled up your sleeves and got involved, just like KFC expects from their RGMs.
✨Tip Number 3
Be ready to showcase your problem-solving skills! Think of scenarios where you’ve tackled challenges in a fast-paced environment. KFC loves candidates who can think on their feet and keep the team motivated, so come prepared with your best stories.
✨Tip Number 4
Don’t forget to ask questions! Show your enthusiasm for the role by asking about team dynamics, training opportunities, and how KFC supports its managers. This not only demonstrates your interest but also helps you gauge if it’s the right fit for you.
We think you need these skills to ace Restaurant General Manager in Richmond
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your unique personality shine through! KFC values originality, so don’t be afraid to show us who you are and what makes you special.
Highlight Relevant Experience: Make sure to showcase any experience you have in leadership or customer service roles. We want to see how your background aligns with the responsibilities of a Restaurant General Manager.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that’s easy to read!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at KFC.
How to prepare for a job interview at KFC
✨Know Your KFC
Before your interview, dive deep into KFC's history, values, and what makes it unique. Familiarise yourself with their menu, the brand's commitment to quality, and their approach to customer service. This knowledge will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Leadership Skills
As a potential Restaurant General Manager, it's crucial to demonstrate your leadership experience. Prepare examples of how you've empowered teams in previous roles, tackled challenges, and improved performance. Highlight your ability to motivate others and create a positive work environment.
✨Emphasise Customer Service Excellence
KFC places a strong emphasis on customer satisfaction. Be ready to discuss your approach to providing exceptional service and how you've handled difficult situations in the past. Share specific instances where you went above and beyond to ensure a great customer experience.
✨Be Yourself – Embrace Originality
KFC values authenticity and originality. During the interview, let your personality shine through. Share your unique experiences and how they shape your approach to management. Remember, they want to see the real you, so don’t be afraid to express your passion for the role!
