Retail Manager

Retail Manager

Full-Time 38000 - 42000 £ / year (est.) No home office possible
KFC

At a Glance

  • Tasks: Lead the restaurant, drive performance, and create an unforgettable guest experience.
  • Company: Join KFC, a beloved brand serving communities since 1939.
  • Benefits: Competitive salary, quarterly bonuses, extra holiday, and free chicken every shift.
  • Other info: KFC values diversity and supports everyone in being their authentic selves.
  • Why this job: Be part of a vibrant team where your leadership can shine and make a difference.
  • Qualifications: Experience in team management and a passion for creating a positive culture.

The predicted salary is between 38000 - 42000 £ per year.

Is this the role you are looking for? If so, read on for more details, and make sure to apply today. Welcome to KFC. Home of the real ones. We sell the world's best chicken. We've done it for a long old time - since 1939, when the idea of finger lickin' good chicken popped into our Colonel's head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day - building our own community, as we serve our original recipe chicken to the ones we're in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing: that you be you. Because that makes us, us.

Here's more about the job:

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?
  • Lead like you mean it. You'll take full ownership of the restaurant - drive performance, hit goals, and set the vibe.
  • Build a team worth following. Train, coach, and motivate your people so they don't just meet the standard - they raise it.
  • Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
  • Keep it tight. Stay on top of the admin - rosters, stock, reporting - so everything runs smooth behind the scenes.
  • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.
What we'd love from you:
  • You lead from the front. You've managed teams before and know how to bring the best out of people.
  • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
  • You run a tight ship. You know how to keep operations efficient, clean, and compliant - even when it's chaos.

Keeping it real: We don't hire staff - we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we'll always encourage you to add your perspective. See, at KFC, everyone's welcome - whatever your background, and whatever future you're creating. We'll look out for you because you're one of us, not because you work for us. We'll invest in your potential, because it's what we've always done. But most of all, we'll give you the freedom to be you, wherever (and whoever) you happen to be.

What's in it for you:
  • Pay rate: £38,000 - £42,000
  • Quarterly BONUS that rewards the hustle
  • Extra holiday - more time to recharge
  • Life assurance - we've got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Wellbeing support that actually helps

KFC for everyone: Whoever you are and wherever you're from, KFC is a place where you can bring the real you to work. We're here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don't just welcome, we encourage applications from underrepresented groups in all industries. If you'd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We'll be there to help you be the real you.

Ready? We hope so. If you're ready to be part of our community, now's the time to apply.

Retail Manager employer: KFC

KFC is an exceptional employer that values individuality and fosters a vibrant work culture where ambition thrives. As a Retail Manager, you'll enjoy competitive pay, quarterly bonuses, and unique perks like free meals and gym discounts, all while being part of a supportive community that encourages personal growth and celebrates diversity. Join us to lead a team that not only meets but exceeds expectations, creating unforgettable experiences for our guests in a dynamic environment.
KFC

Contact Detail:

KFC Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Manager

✨Tip Number 1

Get to know the company culture before your interview. Dive into KFC's values and vibe, so you can show how you fit right in. We want to see your personality shine through!

✨Tip Number 2

Practice your leadership stories! Think of times you've led a team or tackled challenges head-on. We love hearing about real experiences that showcase your skills and how you bring out the best in others.

✨Tip Number 3

Be ready to discuss numbers! Brush up on your KPIs and how you've smashed targets in the past. We want to know how you keep things running smoothly while driving performance.

✨Tip Number 4

Don't forget to ask questions! Show us you're genuinely interested in the role and the team. It’s a great way to connect and demonstrate that you’re ready to be part of our community.

We think you need these skills to ace Retail Manager

Leadership
Team Building
Coaching
Performance Management
KPI Management
Operational Efficiency
Guest Experience Enhancement
Communication Skills
Conflict Resolution
Administrative Skills
Compliance Knowledge
Motivational Skills
Cultural Awareness

Some tips for your application 🫡

Be Yourself: At StudySmarter, we believe in authenticity. When you're writing your application, let your personality shine through. Share your unique experiences and what makes you a great fit for the Retail Manager role at KFC.

Tailor Your Application: Make sure to customise your application to match the job description. Highlight your leadership skills and experience in managing teams, as these are key aspects of the role. We want to see how you can bring the best out of people!

Show Your Passion: Express your enthusiasm for the role and the brand. Talk about why you love KFC and how you can contribute to creating unforgettable guest experiences. We want to know what drives you and how you can help us smash those performance goals!

Keep It Professional: While we love a bit of personality, remember to keep your application professional. Check for spelling and grammar mistakes, and make sure your format is clean and easy to read. A polished application shows us you mean business!

How to prepare for a job interview at KFC

✨Know Your Numbers

As a Retail Manager, you'll need to own your KPIs. Brush up on the key performance indicators relevant to the restaurant industry, and be ready to discuss how you've smashed targets in the past. This shows you understand the business side of things and are ready to drive performance.

✨Showcase Your Leadership Style

Prepare to talk about your leadership approach. Think of examples where you've built strong teams or turned around underperforming ones. Highlight how you motivate and coach your team to exceed standards, as this is crucial for the role.

✨Create Unforgettable Experiences

KFC values guest experience highly. Come prepared with examples of how you've enhanced customer satisfaction in previous roles. Discuss specific strategies you've implemented to turn first-time visitors into regulars, as this aligns perfectly with their mission.

✨Be Yourself

KFC wants you to bring your authentic self to work. During the interview, let your personality shine through. Share your unique perspective and experiences, and don't hesitate to express what makes you passionate about the role. This will resonate well with their culture of individuality.

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