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- Tasks: Lead daily operations, manage teams, and ensure exceptional customer service.
- Company: KFC is a global brand known for its finger lickin' good chicken and unique culture.
- Benefits: Enjoy flexible schedules, cross-training opportunities, and support for personal growth.
- Why this job: Join a vibrant team that values originality and empowers you to make a difference.
- Qualifications: Experience in leadership roles; strong communication and problem-solving skills required.
- Other info: We celebrate diversity and welcome everyone to bring their unique flavour to KFC.
The predicted salary is between 28800 - 43200 £ per year.
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At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference, and have fun. Join us, and together, we can be part of something truly extraordinary.
Bringing it to the role:
Our Restaurant General Managers (RGM) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. What unites them is their leadership that prioritises empowering their teams.
As an RGM, you\’ll have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit. By fostering a culture of excellence, you\’ll cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers, while also driving business expansion. When times get tough, they roll up their sleeves and get stuck in, supporting their team where they can. Your role will involve:
- Leading on day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
- Honing essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
- Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
- Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand\’s reputation.
- Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.
Be Original.
It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit, and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’.
We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.
There are all kinds of opportunities at KFC.
Who we are.
Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you to join us; to bring it. Your energy, grit, spirit, and story.
Ready to apply?
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.
Check out our website for more information about what life is like at KFC.
Neurodiverse? Our accessibility toolbar can support you when you apply.
UNITED BY THE BUCKET
At KFC, we’re all about flavour. That perfect blend of herbs and spices that makes everything so finger lickin’ good. But our blend over bland approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavour – your ability, age, background, ethnicity, gender, religion, or sexual orientation – we’re all united by the bucket.
If you need reasonable adjustment as part of your application or interview process, don’t hesitate to let us know.
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Restaurant General Manager employer: KFC
Contact Detail:
KFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant General Manager
✨Tip Number 1
Familiarise yourself with KFC's values and culture. Understanding their commitment to originality and team empowerment will help you align your approach during interviews, showcasing how your leadership style fits within their framework.
✨Tip Number 2
Highlight your experience in managing diverse teams and driving performance. Be ready to share specific examples of how you've empowered your team in previous roles, as this is a key aspect of the Restaurant General Manager position.
✨Tip Number 3
Prepare to discuss your problem-solving skills and customer service philosophy. KFC values exceptional customer experiences, so think of scenarios where you've successfully resolved issues or improved service quality.
✨Tip Number 4
Show your enthusiasm for continuous learning and development. KFC appreciates candidates who are open to feedback and eager to grow, so be prepared to talk about how you've embraced learning opportunities in your career.
We think you need these skills to ace Restaurant General Manager
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly understand the responsibilities of a Restaurant General Manager at KFC. Highlight your relevant experience in leadership, team management, and customer service in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with KFC's values and the specific requirements of the role. Emphasise your ability to empower teams, manage operations, and drive business performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Use this opportunity to express how your unique qualities and experiences make you a perfect fit for KFC's culture and mission.
Showcase Your Originality: KFC values originality, so don’t hesitate to let your personality shine through in your application. Share anecdotes or examples that demonstrate your unique approach to leadership and problem-solving.
How to prepare for a job interview at KFC
✨Show Your Leadership Skills
As a Restaurant General Manager, you'll need to demonstrate your ability to lead and empower a team. Share specific examples from your past experiences where you successfully motivated your team or improved performance.
✨Emphasise Customer Service
KFC values exceptional customer service. Be prepared to discuss how you've handled customer complaints or enhanced customer satisfaction in previous roles. Highlight your friendly demeanour and problem-solving skills.
✨Discuss Operational Experience
Talk about your experience with day-to-day operations, such as inventory management and food preparation. Mention any relevant systems or processes you've implemented to improve efficiency and maintain high standards.
✨Be Original and Authentic
KFC encourages originality, so don't be afraid to show your personality during the interview. Share your unique story and how it aligns with KFC's values. This will help you stand out as a candidate who fits their culture.
