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- Tasks: Lead daily operations, manage teams, and ensure customer satisfaction at KFC.
- Company: KFC is a global brand known for its finger lickin' good chicken since 1952.
- Benefits: Enjoy flexible schedules, cross-training, and opportunities to earn qualifications.
- Why this job: Join a vibrant team that values originality and supports your growth in a fun environment.
- Qualifications: Experience in leadership roles; passion for empowering teams and delivering excellent service.
- Other info: KFC celebrates diversity and welcomes everyone to bring their unique flavour to the team.
The predicted salary is between 28800 - 43200 £ per year.
At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.
Bringing it to the role:
Our Restaurant General Managers (RGM) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. What unites them is their leadership that prioritises empowering their teams.
As an RGM, you\’ll have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit. By fostering a culture of excellence, you\’ll cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers, while also driving business expansion. And when times get tough, they roll up their sleevesand get stuck in, supporting their team where they can. Your role will involve:
Leading on day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
Honing essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand\’s reputation.
Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.
Be Original.
It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’.
We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.
There are all kinds of opportunities at KFC.
Who we are.
Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story.
Ready to apply?
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.
Check out our website for more information about what life is like at KFC.
Neurodiverse? Our accessibility toolbar can support you when you apply.
UNITED BY THE BUCKET
At KFC, we’re all about flavour. That perfect blendof herbs and spices that makes everything so finger lickin’ good. But our blendover bland approach doesn’t just apply to our chicken. We value, support, andcelebrate all the things that make our KFCers authentic and original. Becausewhatever your flavour – your ability, age, background, ethnicity, gender,religion, or sexual orientation – we’re all united by the bucket.
If you need reasonable adjustment as part of yourapplication or interview process, don’t hesitate to let us know.
Restaurant General Manager employer: KFC
Contact Detail:
KFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant General Manager
✨Tip Number 1
Familiarise yourself with KFC's values and culture. Understanding their commitment to originality and team empowerment will help you align your leadership style with what they seek in a Restaurant General Manager.
✨Tip Number 2
Highlight your experience in managing diverse teams and driving performance in previous roles. Be ready to share specific examples of how you've empowered your team and improved customer satisfaction.
✨Tip Number 3
Prepare to discuss your approach to problem-solving and customer service. KFC values exceptional customer experiences, so think of scenarios where you turned challenges into opportunities for your team.
✨Tip Number 4
Show your enthusiasm for continuous learning and development. KFC appreciates candidates who are open to feedback and eager to grow, so be ready to talk about how you've applied feedback in the past.
We think you need these skills to ace Restaurant General Manager
Some tips for your application 🫡
Understand the Role: Before applying, take the time to thoroughly read the job description for the Restaurant General Manager position at KFC. Understand the key responsibilities and the qualities they are looking for in a candidate.
Tailor Your CV: Make sure your CV highlights relevant experience from previous roles, especially in leadership and team management. Use specific examples that demonstrate your ability to empower teams and drive performance in areas like customer service and sales.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the brand. Share your personal story and how your unique experiences align with KFC's values of originality and teamwork. Be sure to mention your commitment to providing exceptional customer service.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at KFC
✨Showcase Your Leadership Skills
As a Restaurant General Manager, your ability to lead and empower your team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, focusing on your leadership style and how it aligns with KFC's values.
✨Demonstrate Customer Service Excellence
KFC places a strong emphasis on customer satisfaction. During the interview, highlight your experience in providing exceptional customer service and how you handle challenging situations. Use real-life scenarios to illustrate your problem-solving skills.
✨Emphasise Your Operational Knowledge
Familiarise yourself with the day-to-day operations of a restaurant, including food preparation and inventory management. Be ready to discuss how you would ensure a clean and welcoming environment for customers, as this is a key responsibility of the role.
✨Be Authentic and Original
KFC values originality and authenticity. Be yourself during the interview and express your unique qualities and experiences. This will help you connect with the interviewers and demonstrate that you align with the company's culture.
