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For Companies At a Glance
- Tasks: Lead daily operations, manage teams, and ensure exceptional customer service.
- Company: KFC is a global brand known for its finger lickin' good chicken and unique culture.
- Benefits: Enjoy flexible schedules, cross-training opportunities, and support for your career journey.
- Why this job: Join a vibrant team that values originality and empowers you to make a difference.
- Qualifications: Experience in leadership roles; passion for food and customer service is essential.
- Other info: KFC celebrates diversity and supports neurodiverse applicants throughout the hiring process.
The predicted salary is between 28800 - 42000 £ per year.
At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.
Bringing it to the role:
Our Restaurant General Managers (RGM) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. What unites them is their leadership that prioritises empowering their teams.
As an RGM, you\’ll have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit. By fostering a culture of excellence, you\’ll cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers, while also driving business expansion. And when times get tough, they roll up their sleevesand get stuck in, supporting their team where they can. Your role will involve:
Leading on day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
Honing essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand\’s reputation.
Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.
Be Original.
It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’.
We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.
There are all kinds of opportunities at KFC.
Who we are.
Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story.
Ready to apply?
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.
Check out our website for more information about what life is like at KFC.
Neurodiverse? Our accessibility toolbar can support you when you apply.
UNITED BY THE BUCKET
At KFC, we’re all about flavour. That perfect blendof herbs and spices that makes everything so finger lickin’ good. But our blendover bland approach doesn’t just apply to our chicken. We value, support, andcelebrate all the things that make our KFCers authentic and original. Becausewhatever your flavour – your ability, age, background, ethnicity, gender,religion, or sexual orientation – we’re all united by the bucket.
If you need reasonable adjustment as part of yourapplication or interview process, don’t hesitate to let us know.
Restaurant General Manager employer: KFC
Contact Detail:
KFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant General Manager
✨Tip Number 1
Familiarise yourself with KFC's values and culture. Understanding their commitment to originality and team empowerment will help you align your leadership style with what they seek in a Restaurant General Manager.
✨Tip Number 2
Highlight your experience in managing diverse teams and driving performance. Be ready to share specific examples of how you've empowered your team in previous roles, as this is crucial for the RGM position.
✨Tip Number 3
Prepare to discuss your approach to customer service. KFC values exceptional customer experiences, so think of ways you've resolved customer issues effectively and how you can bring that to their restaurant.
✨Tip Number 4
Show your enthusiasm for continuous learning and development. KFC appreciates candidates who are open to feedback and eager to improve, so be ready to talk about how you've embraced growth in your career.
We think you need these skills to ace Restaurant General Manager
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly understand the responsibilities of a Restaurant General Manager at KFC. Highlight your relevant experience in leadership, team management, and customer service in your application.
Tailor Your CV: Make sure your CV reflects your experience in diverse sectors such as retail or hospitality. Emphasise your managerial skills, particularly in areas like scheduling, team coordination, and problem-solving, which are crucial for this role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the food industry and your commitment to empowering teams. Use specific examples from your past experiences to demonstrate how you can contribute to KFC's culture of excellence.
Showcase Your Originality: KFC values originality, so make sure to express your unique personality in your application. Share what makes you different and how you can bring energy and spirit to the restaurant floor.
How to prepare for a job interview at KFC
✨Show Your Leadership Skills
As a Restaurant General Manager, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've empowered your team in previous roles and how you plan to foster a culture of excellence at KFC.
✨Emphasise Customer Service Experience
Highlight your experience in providing exceptional customer service. Discuss specific instances where you resolved customer issues effectively and how you ensure customer satisfaction, as this aligns with KFC's focus on delivering outstanding experiences.
✨Discuss Operational Management
Be ready to talk about your experience with day-to-day operations, including food preparation and inventory management. Show that you understand the importance of maintaining high standards and a clean environment for customers.
✨Demonstrate a Continuous Learning Mindset
KFC values individuals who embrace feedback and strive for improvement. Share examples of how you've taken constructive criticism in the past and applied it to enhance your skills and performance.
