Restaurant General Manager
Restaurant General Manager

Restaurant General Manager

London Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead daily operations, manage inventory, and ensure a welcoming environment for customers.
  • Company: KFC is a global brand known for its finger lickin’ good chicken and unique culture.
  • Benefits: Enjoy flexible schedules, cross-training opportunities, and support for earning qualifications.
  • Why this job: Join a vibrant team that values originality and empowers you to grow and succeed.
  • Qualifications: Experience in leadership roles; strong communication and problem-solving skills are essential.
  • Other info: KFC celebrates diversity and supports neurodiverse applicants throughout the hiring process.

The predicted salary is between 28800 - 42000 £ per year.

At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.

Bringing it to the role:

Our Restaurant General Managers (RGM) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. What unites them is their leadership that prioritises empowering their teams.

As an RGM, you\’ll have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit. By fostering a culture of excellence, you\’ll cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers, while also driving business expansion. And when times get tough, they roll up their sleevesand get stuck in, supporting their team where they can. Your role will involve:

  • Leading on day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.

  • Honing essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.

  • Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.

  • Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand\’s reputation.

  • Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.

  • Be Original.

    It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’.

    We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.

    There are all kinds of opportunities at KFC.

    Who we are.

    Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story.

    Ready to apply?

    If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.

    Check out our website for more information about what life is like at KFC.

    Neurodiverse? Our accessibility toolbar can support you when you apply.

    UNITED BY THE BUCKET

    At KFC, we’re all about flavour. That perfect blendof herbs and spices that makes everything so finger lickin’ good. But our blendover bland approach doesn’t just apply to our chicken. We value, support, andcelebrate all the things that make our KFCers authentic and original. Becausewhatever your flavour – your ability, age, background, ethnicity, gender,religion, or sexual orientation – we’re all united by the bucket.

    If you need reasonable adjustment as part of yourapplication or interview process, don’t hesitate to let us know.

    Restaurant General Manager employer: KFC

    At KFC, we pride ourselves on being an exceptional employer that values originality and empowers our team members to thrive. As a Restaurant General Manager, you'll enjoy a vibrant work culture that encourages personal growth through flexible schedules, cross-training opportunities, and the chance to earn qualifications. Join us in creating a fun and dynamic environment where your leadership can shine, and together, we can deliver outstanding experiences to our customers while building a rewarding career.
    K

    Contact Detail:

    KFC Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Restaurant General Manager

    ✨Tip Number 1

    Familiarise yourself with KFC's culture and values. Understanding their commitment to originality and team empowerment will help you align your leadership style with what they are looking for in a Restaurant General Manager.

    ✨Tip Number 2

    Highlight your experience in managing diverse teams and driving performance in previous roles. Be ready to share specific examples of how you've empowered your team and improved customer satisfaction in past positions.

    ✨Tip Number 3

    Prepare to discuss your approach to problem-solving and customer service. KFC values exceptional customer experiences, so think of scenarios where you turned a challenging situation into a positive outcome.

    ✨Tip Number 4

    Show your enthusiasm for continuous learning and development. KFC appreciates candidates who are open to feedback and eager to grow, so be ready to talk about how you've applied feedback to enhance your skills in the past.

    We think you need these skills to ace Restaurant General Manager

    Leadership Skills
    Team Management
    Customer Service Excellence
    Problem-Solving Skills
    Inventory Management
    Food Safety Knowledge
    Effective Communication
    Scheduling and Planning
    Performance Management
    Conflict Resolution
    Adaptability
    Coaching and Mentoring
    Sales Strategy Development
    Financial Acumen

    Some tips for your application 🫡

    Understand the Role: Before applying, take time to thoroughly understand the responsibilities of a Restaurant General Manager at KFC. Highlight your relevant experience in leadership and team management, as well as your ability to enhance performance in key areas like People, Customers, Sales, and Profit.

    Tailor Your CV: Make sure your CV reflects your unique skills and experiences that align with KFC's values. Emphasise your leadership style, any experience in the food industry, and your ability to foster a positive team culture. Use specific examples to demonstrate how you've empowered teams in previous roles.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the brand. Share your personal story and how it aligns with KFC's mission of being original and supporting their people. Mention your commitment to customer satisfaction and your approach to problem-solving.

    Showcase Your Personality: KFC values originality and personality. In your application, let your unique voice shine through. Use a friendly and engaging tone, and don't hesitate to express your enthusiasm for joining the KFC team and contributing to its culture of excellence.

    How to prepare for a job interview at KFC

    ✨Show Your Leadership Skills

    As a Restaurant General Manager, you'll need to demonstrate your ability to lead and empower a team. Share specific examples from your past experiences where you successfully motivated your team or improved performance.

    ✨Emphasise Customer Service

    KFC values exceptional customer service. Be prepared to discuss how you've handled customer complaints or enhanced customer satisfaction in previous roles. Highlight your friendly demeanour and problem-solving skills.

    ✨Demonstrate Operational Knowledge

    Familiarise yourself with the day-to-day operations of a restaurant, including food preparation and inventory management. Be ready to discuss how you would maintain high standards and a clean environment for customers.

    ✨Be Original and Authentic

    KFC encourages originality. During your interview, let your personality shine through. Share your unique story and how it aligns with KFC's values. Show them that you can bring energy and spirit to the team.

    Restaurant General Manager
    KFC
    Location: London
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    K
    • Restaurant General Manager

      London
      Full-Time
      28800 - 42000 £ / year (est.)
    • K

      KFC

      5000+
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