At a Glance
- Tasks: Lead daily operations, manage teams, and ensure customer satisfaction at KFC.
- Company: KFC is a global brand known for its finger lickin' good chicken since 1952.
- Benefits: Enjoy flexible schedules, cross-training, and opportunities to earn qualifications.
- Why this job: Join a vibrant team that values originality and supports your growth in a fun environment.
- Qualifications: Experience in leadership roles; passion for empowering teams and delivering great service.
- Other info: KFC celebrates diversity and welcomes everyone to bring their unique flavour to the team.
The predicted salary is between 28800 - 43200 £ per year.
Job Description Restaurant general managerWelcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea offinger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn\’t just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? * Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe. * Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it. * Smash the targets. Own your KPIs and push the team to deliver every shift, every day. * Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes. * Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we\’d love from you: * You lead from the front. You’ve managed teams before and know how to bring the best out of people. * You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. * You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos. Keeping it real We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you:We offer benefits that make your life that little bit easier, because we know the juggle is real. * Pay rate: £35,000 – £40,000 * Quarterly BONUS that rewards the hustle * Life assurance – we’ve got you covered * Free chicken & chips every shift * 25% staff discount * Gym discounts to keep you moving * 200+ high street perks & cashback * Wellbeing support that actually helps KFC for everyone:Whoever you are and wherever you’re from, KFC is a place where you can bring the realyou to work. We’re here to support you in being yourself, whether you work with us, or aretrying to. Our promise is this: every person who appliesto a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunityto work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support withyour application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll bethere to help you be the real you. Ready?We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t – we’d still love to hear from you. #KFCCareers
Restaurant General Manager employer: KFC
Contact Detail:
KFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant General Manager
✨Tip Number 1
Familiarise yourself with KFC's culture and values. Understanding their commitment to originality and team empowerment will help you align your leadership style with what they are looking for in a Restaurant General Manager.
✨Tip Number 2
Highlight your experience in managing diverse teams and driving performance in previous roles. Be ready to share specific examples of how you've empowered your team and improved customer satisfaction in past positions.
✨Tip Number 3
Prepare to discuss your approach to problem-solving and customer service. KFC values exceptional customer experiences, so think of scenarios where you turned a negative situation into a positive one.
✨Tip Number 4
Show your enthusiasm for continuous learning and development. KFC appreciates candidates who are open to feedback and eager to grow, so be ready to talk about how you've applied feedback in your career.
We think you need these skills to ace Restaurant General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership and team management, especially in the food service or retail sectors. Use specific examples that demonstrate your ability to empower teams and enhance customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the KFC brand. Mention how your values align with their culture of originality and teamwork, and provide examples of how you've successfully led teams in previous roles.
Showcase Your Management Skills: In your application, emphasise your managerial skills such as scheduling, inventory management, and effective communication. Provide concrete examples of how you've improved team performance and customer experiences in past positions.
Highlight Your Adaptability: KFC values a continuous learning mindset. In your application, mention instances where you've embraced feedback and adapted your approach to improve operations or team dynamics, showcasing your commitment to personal and professional growth.
How to prepare for a job interview at KFC
✨Showcase Your Leadership Skills
As a Restaurant General Manager, your leadership is key. Be prepared to discuss your experience in empowering teams and how you've successfully led diverse groups in previous roles.
✨Emphasise Customer Service Experience
KFC values exceptional customer service. Share specific examples of how you've resolved customer issues and ensured satisfaction in past positions to demonstrate your commitment to this aspect.
✨Demonstrate Operational Knowledge
Familiarise yourself with the day-to-day operations of a restaurant. Be ready to discuss your experience with inventory management, food preparation, and maintaining cleanliness, as these are crucial for the role.
✨Be Original and Authentic
KFC encourages originality. During the interview, let your personality shine through. Share your unique experiences and how they contribute to your approach in a fast-paced environment.