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- Tasks: Lead daily operations, manage teams, and ensure customer satisfaction at KFC.
- Company: KFC is a global brand known for its finger lickin' good chicken since 1952.
- Benefits: Enjoy flexible schedules, cross-training, and opportunities to earn qualifications.
- Why this job: Join a vibrant team that values originality and supports your growth in a fun environment.
- Qualifications: Experience in leadership roles; passion for empowering teams and delivering great service.
- Other info: KFC celebrates diversity and welcomes everyone to bring their unique flavour to the team.
The predicted salary is between 28800 - 43200 £ per year.
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Restaurant General Manager, Newcastle upon Tyne
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Client:
Kfc
Location:
Newcastle upon Tyne, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
1616598b364c
Job Views:
17
Posted:
22.06.2025
Expiry Date:
06.08.2025
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Job Description:
At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.
Bringing it to the role:
Our Restaurant General Managers (RGM) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. What unites them is their leadership that prioritises empowering their teams.
As an RGM, you\’ll have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit. By fostering a culture of excellence, you\’ll cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers, while also driving business expansion. And when times get tough, they roll up their sleevesand get stuck in, supporting their team where they can. Your role will involve:
Leading on day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
Honing essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand\’s reputation.
Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.
Be Original.
It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’.
We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.
There are all kinds of opportunities at KFC.
Who we are.
Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story.
Ready to apply?
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.
Check out our website for more information about what life is like at KFC.
Neurodiverse? Our accessibility toolbar can support you when you apply.
UNITED BY THE BUCKET
At KFC, we’re all about flavour. That perfect blendof herbs and spices that makes everything so finger lickin’ good. But our blendover bland approach doesn’t just apply to our chicken. We value, support, andcelebrate all thethings that make our KFCers authentic and original. Becausewhatever your flavour – your ability, age, background, ethnicity, gender,religion, or sexual orientation – we’re all united by the bucket.
If you need reasonable adjustment as part of yourapplication or interview process, don’t hesitate to let us know.
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Restaurant General Manager employer: KFC
Contact Detail:
KFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant General Manager
✨Tip Number 1
Familiarise yourself with KFC's values and culture. Understanding their commitment to originality and team empowerment will help you align your leadership style with what they seek in a Restaurant General Manager.
✨Tip Number 2
Network with current or former KFC employees on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
✨Tip Number 3
Prepare to discuss your experience in managing teams and driving performance. Be ready to share specific examples of how you've empowered your team and improved customer satisfaction in previous roles.
✨Tip Number 4
Showcase your adaptability and willingness to learn. KFC values continuous improvement, so highlight any instances where you've embraced feedback and made changes to enhance your team's performance.
We think you need these skills to ace Restaurant General Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Restaurant General Manager at KFC. Familiarise yourself with their focus on leadership, team empowerment, and customer satisfaction.
Tailor Your CV: Highlight your relevant experience in management roles, especially in sectors like retail or hospitality. Emphasise your leadership skills, ability to motivate teams, and any achievements that demonstrate your capability to enhance performance.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the company. Use specific examples from your past experiences that align with KFC's values of originality and teamwork. Show how you can contribute to their culture of excellence.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in a managerial role.
How to prepare for a job interview at KFC
✨Showcase Your Leadership Skills
As a Restaurant General Manager, your ability to lead and empower your team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your approach to motivating staff and resolving conflicts.
✨Demonstrate Customer Service Excellence
KFC places a strong emphasis on customer satisfaction. During the interview, discuss your strategies for providing exceptional service and how you handle difficult customer situations. This will show that you understand the importance of a positive customer experience.
✨Emphasise Your Operational Knowledge
Familiarise yourself with the day-to-day operations of a restaurant, including food preparation and inventory management. Be ready to discuss how you would ensure efficiency and maintain high standards in these areas, as this is key to the role.
✨Be Authentic and Original
KFC values originality and authenticity. Don’t be afraid to let your personality shine through during the interview. Share your unique experiences and perspectives, as this aligns with KFC's culture of embracing individuality.
