At a Glance
- Tasks: Lead daily operations, manage inventory, and ensure a welcoming environment for customers.
- Company: KFC has been serving delicious chicken since 1952, valuing originality and diversity in its team.
- Benefits: Enjoy flexible schedules, cross-training opportunities, and support for earning qualifications.
- Why this job: Join a vibrant team where your energy and spirit can shine while making a real impact.
- Qualifications: Experience in leadership roles is preferred; a passion for customer service is essential.
- Other info: KFC celebrates uniqueness and supports neurodiverse applicants throughout the hiring process.
The predicted salary is between 28800 - 42000 £ per year.
At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary. Bringing it to the role: Our Restaurant General Managers (RGM) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. What unites them is their leadership that prioritises empowering their teams. As an RGM, you\’ll have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit. By fostering a culture of excellence, you\’ll cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers, while also driving business expansion. And when times get tough, they roll up their sleevesand get stuck in, supporting their team where they can. Your role will involve: Leading on day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers. Honing essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team. Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour. Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand\’s reputation. Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance. Be Original. It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’. We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you. There are all kinds of opportunities at KFC. Who we are. Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story. Ready to apply? If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it. Check out our website for more information about what life is like at KFC. Neurodiverse? Our accessibility toolbar can support you when you apply. UNITED BY THE BUCKET At KFC, we’re all about flavour. That perfect blendof herbs and spices that makes everything so finger lickin’ good. But our blendover bland approach doesn’t just apply to our chicken. We value, support, andcelebrate all the things that make our KFCers authentic and original. Becausewhatever your flavour – your ability, age, background, ethnicity, gender,religion, or sexual orientation – we’re all united by the bucket. If you need reasonable adjustment as part of yourapplication or interview process, don’t hesitate to let us know.
Restaurant General Manager employer: KFC
Contact Detail:
KFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant General Manager
✨Tip Number 1
Familiarise yourself with KFC's values and culture. Understanding their commitment to originality and team empowerment will help you align your leadership style with what they are looking for in a Restaurant General Manager.
✨Tip Number 2
Highlight your experience in managing diverse teams and driving performance in previous roles. Be ready to share specific examples of how you've empowered your team and improved customer satisfaction in past positions.
✨Tip Number 3
Prepare to discuss your approach to problem-solving and customer service. KFC values exceptional customer experiences, so think of scenarios where you turned a negative situation into a positive one.
✨Tip Number 4
Show your enthusiasm for continuous learning and development. KFC appreciates candidates who are open to feedback and eager to grow, so be ready to talk about how you've embraced learning opportunities in your career.
We think you need these skills to ace Restaurant General Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Restaurant General Manager at KFC. Highlight your relevant experience in leadership and team management in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with KFC's values. Emphasise your ability to empower teams, manage operations, and provide exceptional customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the brand. Use specific examples from your past experiences that demonstrate your leadership style and how you can contribute to KFC's culture of excellence.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise to make a strong impression.
How to prepare for a job interview at KFC
✨Show Your Leadership Skills
As a Restaurant General Manager, showcasing your leadership experience is crucial. Prepare examples of how you've empowered teams in previous roles, focusing on how you foster a culture of excellence and motivate your staff.
✨Demonstrate Customer Service Excellence
KFC values exceptional customer service. Be ready to discuss specific instances where you've resolved customer issues or improved satisfaction. Highlight your friendly demeanour and problem-solving skills.
✨Understand the Business Metrics
Familiarise yourself with key performance indicators relevant to restaurant management, such as sales growth and profit margins. Be prepared to discuss how you would enhance these areas in your role at KFC.
✨Embrace Originality
KFC celebrates uniqueness. During the interview, express your individuality and how it aligns with the company's values. Share personal stories that reflect your energy, grit, and spirit, making you a memorable candidate.