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For Companies At a Glance
- Tasks: Lead daily operations, manage teams, and ensure exceptional customer service.
- Company: KFC is a global brand known for its finger lickin' good chicken since 1952.
- Benefits: Enjoy flexible schedules, cross-training, and opportunities to earn qualifications.
- Why this job: Join a vibrant team that values originality and supports your growth in a fun environment.
- Qualifications: Experience in leadership roles; passion for empowering teams and delivering great service.
- Other info: KFC celebrates diversity and welcomes everyone to bring their unique flavour to the team.
The predicted salary is between 36000 - 60000 £ per year.
At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.
Bringing it to the role
Our Restaurant General Managers (RGM) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. What unites them is their leadership that prioritises empowering their teams.
As an RGM, you\’ll have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit. By fostering a culture of excellence, you\’ll cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers, while also driving business expansion. And when times get tough, they roll up their sleeves and get stuck in, supporting their team where they can. Your role will involve:
- Leading on day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
- Honing essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
- Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
- Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand\’s reputation.
- Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.
Be Original
It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin’.
We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.
There are all kinds of opportunities at KFC.
Who we are
Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story.
Ready to apply
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.
Check out our website for more information about what life is like at KFC.
Neurodiverse? Our accessibility toolbar can support you when you apply.
UNITED BY THE BUCKET
At KFC, we’re all about flavour. That perfect blend of herbs and spices that makes everything so finger lickin’ good. But our blend over bland approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavour – your ability, age, background, ethnicity, gender, religion, or sexual orientation – we’re all united by the bucket.
If you need reasonable adjustment as part of your application or interview process, don’t hesitate to let us know.
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Restaurant General Manager employer: KFC
Contact Detail:
KFC Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant General Manager
✨Tip Number 1
Familiarise yourself with KFC's values and culture. Understanding their commitment to originality and team empowerment will help you align your leadership style with what they are looking for in a Restaurant General Manager.
✨Tip Number 2
Highlight your experience in managing diverse teams and driving performance. Be ready to share specific examples of how you've empowered your team in previous roles, as this is a key aspect of the RGM position.
✨Tip Number 3
Prepare to discuss your approach to customer service. KFC values exceptional customer experiences, so think about how you can demonstrate your ability to solve problems and maintain high standards in a fast-paced environment.
✨Tip Number 4
Show your willingness to learn and adapt. KFC appreciates a continuous learning mindset, so be prepared to talk about how you've taken feedback in the past and used it to improve your skills and performance.
We think you need these skills to ace Restaurant General Manager
Some tips for your application 🫡
Understand the Role: Before applying, take time to thoroughly understand the responsibilities and expectations of a Restaurant General Manager at KFC. Highlight your relevant experience in leadership and team management in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your managerial skills, customer service experience, and any relevant achievements in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Use specific examples from your past experiences that demonstrate your ability to lead a team and enhance customer satisfaction.
Showcase Your Originality: KFC values originality, so make sure to convey your unique personality and approach in your application. Share what makes you stand out as a candidate and how you can contribute to the KFC culture.
How to prepare for a job interview at KFC
✨Show Your Leadership Skills
As a Restaurant General Manager, demonstrating your leadership abilities is crucial. Be prepared to share examples of how you've empowered teams in previous roles and how you plan to foster a culture of excellence at KFC.
✨Understand the Business
Familiarise yourself with KFC's operations, especially in the areas of People, Customers, Sales, and Profit. Showing that you understand these key performance areas will highlight your readiness to take on the role.
✨Emphasise Customer Service
KFC values exceptional customer service. Be ready to discuss how you've handled customer complaints in the past and how you would ensure customer satisfaction in your restaurant.
✨Be Original and Authentic
KFC encourages originality, so don't be afraid to let your personality shine through during the interview. Share your unique experiences and how they can contribute to the KFC team dynamic.
