At a Glance
- Tasks: Lead daily operations, manage teams, and ensure exceptional customer service.
- Company: Join KFC, a brand known for its unique flavour and inclusive culture.
- Benefits: Flexible schedules, cross-training, and opportunities for personal growth.
- Other info: Be part of a diverse team that celebrates originality and supports your journey.
- Why this job: Empower your team and make a real impact in a fun environment.
- Qualifications: Experience in leadership and a passion for customer service.
The predicted salary is between 21600 - 36000 £ per year.
At KFC, everyone gets a seat at our table. We feed our people’s potential – to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.
Our Restaurant General Managers (RGM) bring a wealth of experience from diverse sectors such as supermarkets, pubs, high street retailers, and banks. What unites them is their leadership that prioritises empowering their teams.
As an RGM, you'll have the autonomy to operate your restaurant as if it were your own, focusing on enhancing performance in four crucial areas: People, Customers, Sales, and Profit. By fostering a culture of excellence, you'll cultivate and coach a highly efficient team that consistently provides a dependable and outstanding experience for customers, while also driving business expansion. And when times get tough, they roll up their sleeves and get stuck in, supporting their team where they can.
Your role will involve:
- Leading on day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
- Honing essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
- Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
- Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation.
- Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.
It’s not just what you do at KFC. It’s the way you do it. Unapologetically you, undeniably original. You’ll work with colleagues who all bring their originality to the table, who bring energy, spirit and sizzle to the restaurant floor and make every shift high flyin’ and high fryin.
We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin’ good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.
There are all kinds of opportunities at KFC.
Take one man with a big idea, add 11 herbs and spices, grit, ambition, and buckets of heart – you’ve got KFC. Since 1952, we’ve been bringing finger lickin’ good chicken to the world. But without our people, The Originals, none of it would be possible. Everyone at KFC is different. Unique. It’s what makes us special. We’ll always be original. And we welcome you join us; to bring it. Your energy, grit, spirit, and story.
If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together. Bring it.
Our accessibility toolbar can support you when you apply.
At KFC, we’re all about flavour. That perfect blend of herbs and spices that makes everything so finger lickin’ good. But our blend over bland approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavour – your ability, age, background, ethnicity, gender, religion, or sexual orientation - we’re all united by the bucket.
If you need reasonable adjustment as part of your application or interview process, don’t hesitate to let us know.
Restaurant General Manager in Mitcham employer: KFC
At KFC, we pride ourselves on being an exceptional employer that values individuality and fosters a vibrant work culture. As a Restaurant General Manager, you'll enjoy the autonomy to lead your team while receiving unwavering support for your professional growth through flexible schedules and cross-training opportunities. Join us in creating a fun and inclusive environment where your unique contributions are celebrated, and together, we can deliver extraordinary experiences to our customers.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant General Manager in Mitcham
✨Tip Number 1
Get to know KFC's culture before your interview. Dive into their values and mission – it’ll help you connect with the team and show that you’re genuinely interested in being part of something extraordinary.
✨Tip Number 2
Practice your leadership stories! Think about times when you empowered your team or solved a tough problem. These real-life examples will make you stand out as someone who can roll up their sleeves and get stuck in.
✨Tip Number 3
Don’t just focus on your experience; highlight your passion for customer service. KFC is all about providing an outstanding experience, so share how you’ve gone above and beyond for customers in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find loads of resources about what life is like at KFC, which can help you prepare for your journey with us.
We think you need these skills to ace Restaurant General Manager in Mitcham
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your unique personality shine through! We want to see the real you, so don’t be afraid to be original and share what makes you special.
Tailor Your Experience:Make sure to highlight your relevant experience in leadership and team management. We love seeing how your background aligns with our values and the role of Restaurant General Manager.
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforward communication, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at KFC.
How to prepare for a job interview at KFC
✨Know Your KFC
Before your interview, dive deep into KFC's history, values, and what makes it unique. Familiarise yourself with their menu and any recent news or initiatives. This shows your genuine interest and helps you connect your experience to their culture.
✨Showcase Your Leadership Skills
As a potential Restaurant General Manager, be ready to discuss your leadership style. Prepare examples of how you've empowered teams in the past, tackled challenges, and improved performance. Highlight your ability to motivate and inspire others.
✨Customer Service is Key
KFC places a strong emphasis on customer satisfaction. Be prepared to share specific instances where you’ve gone above and beyond for customers. Discuss how you handle complaints and ensure a positive dining experience, as this will resonate well with the interviewers.
✨Embrace Originality
KFC values authenticity and originality. Don’t be afraid to let your personality shine through during the interview. Share your unique experiences and how they can contribute to the KFC spirit. Remember, they want to see the real you!
