At a Glance
- Tasks: Drive data-driven customer engagement and personalisation across multiple countries.
- Company: Join Pizza Hut International, a leader in innovative marketing technology.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Fast-paced environment with cross-market collaboration and career advancement opportunities.
- Why this job: Make a real impact on customer experiences using cutting-edge MarTech solutions.
- Qualifications: 7+ years in MarTech or CRM with strong project management skills.
The predicted salary is between 60000 - 80000 £ per year.
Pizza Hut International is seeking a strategic and technically strong MarTech Sr. Manager to enable scalable, data-driven customer engagement and personalization across Canada, UK, France, and Germany. Based in the Pizza Hut London, UK RSC, this role will act as a key enabler of regional MarTech capability partnering across Marketing, Data, Digital, Product, and external vendors to drive the adoption, standardization, and maturity of CRM and customer data practices. This individual will play a critical role in advancing Pizza Hut’s use of first-party data to power lifecycle marketing, personalization, and customer growth.
The ideal candidate combines deep MarTech and CRM expertise with strong project management and analytical skills. They will own and evolve core capabilities across CRM platforms, CDPs, and data ecosystems, helping markets unlock more sophisticated segmentation, journey orchestration, and personalized customer experiences at scale. This is a mid-level individual contributor role suited for someone who thrives in a fast-paced, cross-market environment and can balance strategic thinking with hands-on execution.
Key Responsibilities
- Own and evolve MarTech and CRM capabilities across Canada, UK, France, and Germany, driving increased maturity, adoption, and standardization across markets.
- Act as a key enabler of data-driven growth by advancing the use of first-party data, CDPs, and customer-level insights to power segmentation, targeting, and personalization strategies.
- Partner cross-functionally with Marketing, Data, Analytics, and Product teams to translate business objectives into scalable MarTech solutions and customer engagement frameworks.
- Lead and support the implementation, integration, and optimization of MarTech platforms, including CRM systems, CDPs, and data infrastructure (e.g., Braze, Snowflake).
- Drive best practices in audience segmentation, lifecycle marketing, and journey orchestration to enable more personalized and automated customer experiences across channels.
- Establish and promote standardized processes, governance frameworks, and ways of working to improve consistency and scalability across regional and market teams.
- Collaborate with data teams to ensure robust first-party data foundations, including data ingestion, event tracking, identity resolution, and segmentation logic.
- Partner with external vendors and agencies to deliver against MarTech roadmaps, manage platform capabilities, and support ongoing innovation.
- Support market teams in executing CRM initiatives through guidance, QA, troubleshooting, and enablement, while reducing operational fragmentation through scalable solutions.
- Identify opportunities to improve platform utilization, automation, and performance through testing, optimization, and continuous improvement.
- Contribute to the MarTech roadmap, helping prioritize initiatives that unlock customer value, improve personalization, and drive measurable business impact.
Qualifications
- 7+ years of experience in Marketing Technology, CRM, Lifecycle Marketing, or Marketing Automation roles within complex or multi-market environments.
- Hands-on experience with CRM and customer engagement platforms such as Braze, Algonomy, Salesforce Marketing Cloud, Adobe Campaign, Iterable, or similar.
- Experience working with customer data platforms (CDPs), first-party data strategies, and cloud data environments such as HighTouch and Snowflake.
- Strong understanding of advanced segmentation, lifecycle marketing, journey orchestration, and personalization strategies.
- Proven experience supporting or leading MarTech implementations, integrations, and migrations across CRM and data ecosystems.
- Demonstrated ability to translate business needs into scalable, data-driven solutions and frameworks.
- Strong project management and organizational skills, with the ability to manage multiple priorities across stakeholders and markets.
- Experience collaborating cross-functionally with marketing, data, product, and engineering teams, as well as external vendors.
- Analytical mindset with the ability to interpret data, identify opportunities, and drive optimization.
- Familiarity with Agile workflows and tools such as Jira or Confluence is a plus.
- Comfortable operating as an individual contributor with regional influence and ownership.
MarTech Sr. Manager employer: KFC
Pizza Hut International is an exceptional employer, offering a dynamic work environment in the heart of London, UK. With a strong focus on employee growth and development, we provide opportunities for our team members to thrive in a fast-paced, cross-market setting while driving innovative MarTech solutions. Our collaborative culture encourages creativity and strategic thinking, making it an ideal place for professionals looking to make a meaningful impact in customer engagement and personalization across multiple regions.
StudySmarter Expert Advice🤫
We think this is how you could land MarTech Sr. Manager
✨Tip Number 1
Network like a pro! Reach out to folks in the MarTech space on LinkedIn or at industry events. A friendly chat can open doors that a CV just can't.
✨Tip Number 2
Show off your skills! Create a portfolio or case studies showcasing your MarTech projects. This gives potential employers a taste of what you can bring to the table.
✨Tip Number 3
Prepare for interviews by brushing up on the latest trends in CRM and data-driven marketing. Being able to discuss these topics confidently will set you apart from the competition.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining our team and contributing to our MarTech journey.
We think you need these skills to ace MarTech Sr. Manager
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the MarTech Sr. Manager role. Highlight your experience with CRM platforms and data-driven strategies, as these are key for us at Pizza Hut. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about MarTech and how you can contribute to our goals. Be specific about your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Analytical Skills:Since this role requires a strong analytical mindset, don’t forget to include examples of how you've used data to drive decisions in past roles. We love seeing how you’ve turned insights into action, so make it clear!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at KFC
✨Know Your MarTech Inside Out
Make sure you’re well-versed in the specific MarTech tools mentioned in the job description, like Braze and Snowflake. Brush up on your knowledge of CRM systems and customer data platforms, as you’ll likely be asked about your hands-on experience with these technologies.
✨Showcase Your Analytical Skills
Prepare to discuss how you've used data to drive marketing strategies in the past. Be ready to share examples of how you’ve implemented segmentation and personalisation tactics that led to measurable results. This will demonstrate your analytical mindset and ability to translate data into actionable insights.
✨Cross-Functional Collaboration is Key
Since this role involves partnering with various teams, think of examples where you successfully collaborated with marketing, data, or product teams. Highlight your experience in managing multiple stakeholders and how you’ve navigated cross-market environments to achieve common goals.
✨Be Ready for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems related to MarTech implementations or customer engagement strategies. Prepare by thinking through potential challenges you might face in this role and how you would approach them, showcasing your strategic thinking and hands-on execution skills.
