At a Glance
- Tasks: Lead the restaurant, ensuring top-notch guest experiences and a high-performing team.
- Company: Join KFC, a brand that values people and diverse backgrounds.
- Benefits: Enjoy bonuses, extra holidays, free meals, discounts, and wellbeing support.
- Other info: We celebrate diversity and welcome everyone to apply.
- Why this job: Shape the future of dining while developing your leadership skills.
- Qualifications: Strong leadership skills and a passion for delivering great service.
The predicted salary is between 30000 - 40000 £ per year.
As a Restaurant General Manager, you lead from the front and take full ownership of your restaurant. You’re accountable for performance, people, culture, and results ensuring the restaurant delivers brilliant guest experiences while building a high performing, future‑ready team.
What will you spend your time doing?
- Lead like you mean it. Take full ownership of the restaurant, leading performance, culture, and standards with confidence. Make sound decisions that deliver results today while supporting long‑term success, stay accountable for outcomes, and remain calm and decisive during busy or challenging periods.
- Deliver Through Others. Build and lead a high‑performing leadership team, developing people through regular coaching and feedback. Delegate with confidence to create ownership at all levels, and recognise great performance to drive results and a positive culture.
- Unleash Potential. Attract and develop great people, recruiting diverse talent with the potential to grow. Build strong relationships, identify future leaders early, and create clear development and progression pathways that strengthen the team for the long term.
- Execute With Focus. Keep the restaurant running smoothly and efficiently by setting clear priorities, maintaining strong operational standards, and planning labour and stock effectively. Proactively remove any barriers that could impact performance or results.
- Fuel Exceptional Restaurant Experiences. Deliver a great guest experience by leading your team to provide fast, friendly, and consistent service. Use feedback to continually improve, make every guest feel welcome, and empower your team to resolve customer concerns confidently and professionally.
- Shape the Future. Shape the future of the restaurant by leading your team confidently through change, embracing new ways of working, and using insight to drive improvement. Work closely with your Area Coach to identify opportunities, plan ahead, and deliver long‑term business success.
What We Love From You
- You lead from the front and set the standard every day.
- You build trust, handle tough conversations well, and bring the best out of people.
- You run a tight, compliant operation without losing sight of the guest.
- You’re commercially aware and confident owning KPIs, costs, and profitability.
- You stay calm under pressure and thrive in fast‑paced environments.
- You genuinely care — about people, food, and doing things the right way.
Keeping it real
We don’t hire staff — we hire people. People with real lives and real ambitions. Everyone brings something different, and we want you to bring you. At KFC, everyone’s welcome. Whatever your background or journey, you belong here. We’ll invest in your potential and support your growth — because that’s what we’ve always done.
What’s in it for you
- Quarterly BONUS that rewards the hustle
- Extra holiday – more time to recharge
- Life assurance – we’ve got you covered
- Free chicken & chips every shift
- 25% staff discount
- Gym discounts to keep you movin
- 200+ high street perks & cashback
- Wellbeing support that actually helps
KFC for everyone
Every applicant — regardless of age, background, ethnicity, gender, ability, religion or sexual orientation — has an equal opportunity at KFC. We actively encourage applications from underrepresented groups. If you need additional support during the recruitment process, just let us know — we’re here to help you be the real you.
Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t — we’d still love to hear from you.
We do things a little differently here. Some of our restaurants are run by KFC directly (that’s our Equity team), while others are owned by our awesome Franchise partners. So, things like benefits might vary a bit depending on where you work – but the heart, the culture, and that finger‑lickin’ feeling? That’s the same wherever you join us.
General Manager - KFC Teesside - Park Drive employer: KFC
KFC in Washington, England, is an exceptional employer that prioritises employee growth and a vibrant work culture. With benefits such as bonus potential, extra holiday, and staff discounts, we foster a supportive environment where passionate leaders can thrive and make a meaningful impact on both the team and guest experience.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager - KFC Teesside - Park Drive
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like KFC. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to KFC
Don't be shy about reaching out to KFC directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager - KFC Teesside - Park Drive
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about KFC and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at KFC
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
