Place of work Birmingham, West Midlands (County)
Contract type Permanent, full-time -
Job details
Job description, work day and responsibilities
A Restaurant General Manager holds overall responsibility for the operational performance, financial results, and customer experience across a restaurant or food service establishment. Key responsibilities include managing and developing a team of front‑of‑house and back‑of‑house staff, overseeing revenue and cost control, maintaining compliance with licensing, hygiene, and health and safety regulations, and implementing marketing and promotional strategies to drive footfall and sales. The General Manager sets the culture of the venue, ensuring every guest receives outstanding service and that team morale remains high. Candidates should have significant management experience in a hospitality environment, with a strong track record of meeting commercial targets and developing team performance. Excellent leadership, communication, and problem‑solving skills are essential. This is a challenging yet hugely rewarding role for an ambitious hospitality professional. This is a fantastic opportunity to join a respected retail organisation with a genuine commitment to its people, offering a supportive environment where your contribution is valued and your career can grow.