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For Companies At a Glance
- Tasks: Lead the restaurant, drive performance, and create an unforgettable guest experience.
- Company: Join KFC, a beloved brand serving communities since 1939.
- Benefits: Quarterly bonuses, extra holiday, free meals, and gym discounts.
- Why this job: Be part of a vibrant team where you can truly be yourself.
- Qualifications: Experience in team management and a passion for creating great cultures.
- Other info: KFC values diversity and supports everyone in their career journey.
The predicted salary is between 36000 - 60000 £ per year.
Restaurant general manager
Welcome to KFC. Home of the real ones.
We sell the world\’s best chicken. We\’ve done it for a long old time — since 1939, when the idea of
finger lickin\’ good chicken popped into our Colonel\’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.
People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we\’re in.
In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.
If you join our team, we only ask one thing. That you be you.
Because that makes us, us.
Sounds good? Great. Here\’s more about the job.
About the role
Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn\’t just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.
What will you spend your time doing?
- Lead like you mean it. You\’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
- Build a team worth following. Train, coach, and motivate your people so they don\’t just meet the standard — they raise it.
- Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
- Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
- Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.
What we\’d love from you:
- You lead from the front. You\’ve managed teams before and know how to bring the best out of people.
- You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
- You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it\’s chaos.
Keeping it real
We don\’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we\’ll always encourage you to add your perspective.
See, at KFC, everyone\’s welcome — whatever your background, and whatever future you\’re creating. We\’ll look out for you because you\’re one of us, not because you work for us. We\’ll invest in your potential, because it\’s what we\’ve always done. But most of all, we\’ll give you the freedom to be you, wherever (and whoever) you happen to be.
What\’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.
- Pay rate:
- Quarterly BONUS that rewards the hustle
- Extra holiday – more time to recharge
- Life assurance – we\’ve got you covered
- Free chicken & chips every shift
- 25% staff discount
- Gym discounts to keep you moving
- 200+ high street perks & cashback
- Wellbeing support that actually helps
KFC for everyone:
Whoever you are and wherever you\’re from, KFC is a place where you can bring the real
you to work. We\’re here to support you in being yourself, whether you work with us, or are
trying to.
Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don\’t just welcome, we encourage applications from underrepresented groups in all industries.
If you\’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We\’ll be
there to help you be the real you.
Ready?
We hope so. If you\’re ready to be part of our community, now\’s the time to apply.
Worried you aren\’t ticking all the boxes? Don\’t – we\’d still love to hear from you.
- We do things a little differently here. Some of our restaurants are run by KFC directly (that\’s our Equity team), while others are owned by our awesome Franchise partners. So, things like benefits might vary a bit depending on where you work – but the heart, the culture, and that finger lickin\’ feeling? That\’s the same wherever you join us.
INDMANAGE
General Manager employer: KFC Worcester - Elgar Retail Park
Contact Detail:
KFC Worcester - Elgar Retail Park Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Get to know the restaurant vibe before your interview. Pop in for a meal, chat with the staff, and soak up the atmosphere. This way, you can show off your knowledge about their culture and how you fit right in!
✨Tip Number 2
When you’re in the interview, don’t just talk about your experience; share stories that highlight your leadership skills. We want to hear how you’ve built strong teams and smashed targets in the past!
✨Tip Number 3
Be yourself! KFC values authenticity, so let your personality shine through. Show them how you can bring your unique flair to the team while keeping everything running smoothly.
✨Tip Number 4
After your interview, follow up with a thank-you note. Mention something specific from your conversation to remind them of your enthusiasm and commitment. It’s a great way to keep you on their radar!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Be Yourself: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show us what makes you unique.
Tailor Your Application: Make sure to customise your application for the General Manager role. Highlight your leadership experience and how you've built strong teams in the past — we love seeing that!
Show Your Passion: Express your enthusiasm for KFC and our values. Let us know why you want to be part of our community and how you can contribute to making the guest experience unforgettable.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at KFC Worcester - Elgar Retail Park
✨Know Your Numbers
As a General Manager, you'll need to own your KPIs. Brush up on key performance metrics relevant to the restaurant industry, like sales targets and customer satisfaction scores. Being able to discuss these confidently will show that you’re ready to smash those targets.
✨Showcase Your Leadership Style
Prepare to talk about your experience in leading teams. Think of specific examples where you've motivated staff or turned around a struggling team. Highlight how you create a culture where everyone feels valued and seen — that’s what KFC is all about!
✨Understand the Guest Experience
KFC prides itself on unforgettable guest experiences. Be ready to share your ideas on how to enhance customer interactions and turn first-timers into regulars. Think about unique moments you can create that align with KFC's vibe.
✨Be Yourself
KFC wants you to bring your real self to work. During the interview, let your personality shine through. Share your passions and what makes you unique. This authenticity will resonate with the hiring team and show that you fit into their community.
