Team Leader/ Shift leader
Team Leader/ Shift leader

Team Leader/ Shift leader

Sunderland Full-Time 24000 - 33600 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the team, ensure smooth operations, and keep guests happy every shift.
  • Company: Join KFC, a beloved brand serving iconic chicken since 1939 across the UK and Ireland.
  • Benefits: Enjoy free food on shift, 25% staff discount, and a supportive work environment.
  • Why this job: Be part of a vibrant community where your individuality is celebrated and potential is nurtured.
  • Qualifications: Experience in team management and a knack for motivating others under pressure.
  • Other info: KFC values diversity and encourages applications from all backgrounds.

The predicted salary is between 24000 - 33600 £ per year.

Team leader
Welcome to KFC. Home of the real ones.

We sell the world\’s best chicken. We\’ve done it for a long old time – since 1939, when the idea of
finger lickin\’ good chicken popped into our Colonel\’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.
People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day – building our own community, as we serve our original recipe chicken to the ones we\’re in.
In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.
If you join our team, we only ask one thing. That you be you.
Because that makes us, us.
Sounds good? Great. Here\’s more about the job.
About the role
You\’ll be right there on the floor, leading the team, keeping things running smooth, and making sure every guest leaves happy. It\’s about setting the pace, lifting the vibe, and getting stuck in to make every shift count.
What will you spend your time doing?

  • Lead from the front. You\’ll get stuck in with the team, setting the pace and driving the restaurant to hit targets and smash expectations.
  • Build your crew up. You\’ll coach, support, and celebrate your team-making sure everyone grows, learns, and brings their best to every shift.
  • Keep it running smooth. From stock checks to shift plans, you\’ll help keep things ticking behind the scenes so the front runs like clockwork.


What we\’d love from you:

  • A natural leader. You\’ve got experience managing teams-and you know how to bring out the best in people when it counts.
  • People person, through and through. You create a buzz, lift others up, and know how to keep the crew happy and focused.
  • Cool under pressure. Things can move fast-you stay calm, think sharp, and make smart calls when it matters.


Keeping it real
We don\’t hire staff – we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we\’ll always encourage you to add your perspective.
See, at KFC, everyone\’s welcome – whatever your background, and whatever future you\’re creating. We\’ll look out for you because you\’re one of us, not because you work for us. We\’ll invest in your potential, because it\’s what we\’ve always done. But most of all, we\’ll give you the freedom to be you, wherever (and whoever) you happen to be.
What\’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

  • Pay rate:
  • Take the first step toward a rewarding leadership career.
  • Free food and drink on shift
  • 25% staff discount

KFC for everyone:
Whoever you are and wherever you\’re from, KFC is a place where you can bring the real
you to work. We\’re here to support you in being yourself, whether you work with us, or are
trying to.
Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don\’t just welcome, we encourage applications from underrepresented groups in all industries.
If you\’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements – just let us know. We\’ll be
there to help you be the real you.
Ready?
We hope so. If you\’re ready to be part of our community, now\’s the time to apply.
Worried you aren\’t ticking all the boxes? Don\’t – we\’d still love to hear from you.

Team Leader/ Shift leader employer: KFC (UK)

At KFC, we pride ourselves on being more than just a workplace; we are a community that values individuality and ambition. As a Team Leader, you'll enjoy a vibrant work culture where your leadership skills can shine, supported by comprehensive training and growth opportunities. With benefits like free meals during shifts and a 25% staff discount, we ensure that our team members feel valued and empowered to be their authentic selves every day.
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Contact Detail:

KFC (UK) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Team Leader/ Shift leader

✨Tip Number 1

Show your leadership skills during the interview. Be prepared to share specific examples of how you've successfully managed a team in the past, highlighting your ability to motivate and support others.

✨Tip Number 2

Demonstrate your people skills by engaging with everyone you meet during the recruitment process. Whether it's the receptionist or the hiring manager, make sure to be friendly and approachable.

✨Tip Number 3

Familiarise yourself with KFC's values and culture. Understanding what makes KFC unique will help you align your answers with their expectations and show that you're genuinely interested in being part of their community.

✨Tip Number 4

Prepare for situational questions that assess your ability to stay calm under pressure. Think of scenarios where you've had to make quick decisions and how you handled them effectively.

We think you need these skills to ace Team Leader/ Shift leader

Leadership Skills
Team Management
Communication Skills
Coaching and Mentoring
Problem-Solving Skills
Time Management
Customer Service Orientation
Ability to Work Under Pressure
Conflict Resolution
Adaptability
Motivational Skills
Organisational Skills
Interpersonal Skills
Decision-Making Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Team Leader at KFC. Highlight your leadership experience and how it aligns with their expectations in your application.

Showcase Your People Skills: KFC values a people-oriented approach. In your application, emphasise your ability to motivate and support a team, as well as any relevant experiences that demonstrate your skills in creating a positive work environment.

Demonstrate Problem-Solving Abilities: Mention specific instances where you've successfully managed pressure or resolved conflicts in a team setting. This will show that you can stay cool under pressure, which is crucial for this role.

Be Authentic: KFC encourages applicants to be themselves. Use your application to express your personality and what makes you unique. Share your aspirations and how they align with KFC's values to stand out.

How to prepare for a job interview at KFC (UK)

✨Show Your Leadership Skills

As a Team Leader, it's crucial to demonstrate your leadership abilities during the interview. Share specific examples of how you've successfully managed teams in the past, highlighting your approach to motivating and supporting team members.

✨Emphasise Your People Skills

KFC values individuals who can create a positive atmosphere. Be prepared to discuss how you build rapport with your team and keep morale high, especially during busy shifts. Use anecdotes that showcase your ability to connect with others.

✨Stay Cool Under Pressure

The fast-paced environment at KFC requires calmness and quick thinking. Prepare to answer situational questions that assess how you handle stress and make decisions on the spot. Illustrate your problem-solving skills with real-life examples.

✨Be Authentic

KFC encourages applicants to be themselves. During the interview, let your personality shine through. Share your unique experiences and perspectives, and express why you want to be part of their community. Authenticity can set you apart from other candidates.

Team Leader/ Shift leader
KFC (UK)
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  • Team Leader/ Shift leader

    Sunderland
    Full-Time
    24000 - 33600 £ / year (est.)

    Application deadline: 2027-09-06

  • K

    KFC (UK)

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