About the role
Support the team, take charge of the day‑to‑day, and help hit performance goals while ensuring the team exceeds expectations. Own the operations, the atmosphere, and the guest experience, keeping everything running smoothly and making guests and staff feel right at home.
Responsibilities
- Lead and support the team, driving performance and keeping the vibe alive.
- Build a strong team by training, coaching, and motivating crew members to not only meet but exceed standards.
- Own your KPIs, support the team, and ensure every shift delivers the expected outcomes.
- Manage administrative tasks – from rostering to stock control – ensuring behind‑the‑scenes work is solid.
- Turn first‑time guests into regulars by providing memorable moments that keep them coming back.
Qualifications
- Previous experience managing teams, leading by example and bringing out the best in others.
- Strong people‑skills: ability to build teams, handle difficult conversations, and ensure everyone feels valued.
- Capability to maintain smooth, efficient, clean, and compliant operations even when busy.
Benefits
- Pay rate: £32,000 - £35,000
- Quarterly bonus rewarding the hustle
- Extra holiday for added downtime
- Life assurance coverage
- Free chicken & chips every shift
- 25% staff discount
- Gym discounts for staying active
- 200+ high‑street perks and cashback
- Wellbeing support that actually helps
Equal Opportunity Statement
KFC is an equal opportunity employer. We welcome applicants regardless of age, background, ethnicity, gender, ability, religion or sexual orientation and encourage applications from under‑represented groups. If you have a disability or condition that may affect your performance during the recruitment process, or you have any other requirements, please let us know and we will support you.
Assistant Restaurant General Manager in Sutton Coldfield employer: KFC UK
At KFC, we pride ourselves on being more than just a workplace; we are a community that values individuality and ambition. As an Assistant Restaurant General Manager, you'll enjoy a vibrant work culture that encourages personal growth, offers competitive benefits like quarterly bonuses and extra holiday, and provides opportunities to develop your leadership skills while serving our iconic chicken. Join us in creating memorable experiences for our guests and be part of a team that truly supports you in being your authentic self.
