Shift Supervisor

Shift Supervisor

Redditch Full-Time 24000 - 33600 £ / year (est.) No home office possible
K

At a Glance

  • Tasks: Lead shifts, coach your team, and ensure top-notch customer service.
  • Company: KFC is a global brand known for its delicious chicken and unique culture.
  • Benefits: Enjoy flexible schedules, cross-training, and opportunities to earn qualifications.
  • Why this job: Join a fun, energetic team where your originality is celebrated and growth is supported.
  • Qualifications: No specific experience required; just bring your passion and leadership skills.
  • Other info: We welcome everyone, embracing diversity and supporting neurodiverse applicants.

The predicted salary is between 24000 - 33600 £ per year.

At KFC, everyone gets a seat at our table. We feed our people's potential - to be their best selves, make a difference and have fun. Join us, and together, we can be part of something truly extraordinary.

Our Team Leaders are our most important shift runners. They bring their passion and energy and come from diverse backgrounds, ranging from supermarkets and pubs to high street retailers and banks. However, they all share a common characteristic: being empowering leaders who prioritize the well-being of their team members and run a shift as good as our chicken.

As a Team Leader in your restaurant, you will work alongside the Restaurant General Manager (RGM) and play a crucial role in delivering our core operations to the highest standards. Your responsibilities will include:

  • Assisting with day-to-day operations, including food preparation, inventory management, and ensuring a clean and welcoming environment for our customers.
  • Learning essential managerial skills, such as scheduling, team coordination, and effective communication, to lead a motivated and efficient team.
  • Providing exceptional customer service and ensuring customer satisfaction through prompt problem-solving and a friendly demeanour.
  • Collaborating with colleagues and other managers to maintain high-quality standards and uphold our brand's reputation.
  • Embracing a continuous learning mindset, taking feedback constructively, and applying it to improve your skills and performance.

We take your ambition seriously; you’ll be treated with respect and supported in everything you do as you roll up your sleeves and bring finger lickin' good chicken to our customers. And whatever your journey looks like, we’ll help you get there. From flexible schedules to cross-training and the chance to earn qualifications, we got you.

If you are ready to bring your passion, skills, and dedication to KFC, we encourage you to apply now. We look forward to welcoming you to our team and embarking on this extraordinary journey together.

At KFC, we’re all about flavour. That perfect blend of herbs and spices that makes everything so finger lickin' good. But our blend over bland approach doesn’t just apply to our chicken. We value, support, and celebrate all the things that make our KFCers authentic and original. Because whatever your flavour - your ability, age, background, ethnicity, gender, religion, or sexual orientation - we’re all united by the bucket.

If you need reasonable adjustment as part of your application or interview process, don’t hesitate to let us know.

Shift Supervisor employer: KFC UK

At KFC, we pride ourselves on being an exceptional employer that values diversity, empowerment, and personal growth. Our vibrant work culture fosters collaboration and creativity, allowing our Shift Supervisors to thrive while leading their teams in delivering outstanding customer experiences. With flexible schedules, opportunities for cross-training, and a commitment to supporting your career journey, KFC is the perfect place to bring your passion and originality to life.
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Contact Detail:

KFC UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Shift Supervisor

✨Tip Number 1

Show your passion for leadership! When you meet with the hiring team, share specific examples of how you've empowered others in previous roles. This will demonstrate that you embody the qualities KFC values in their Team Leaders.

✨Tip Number 2

Familiarise yourself with KFC's core values and culture. Understanding what makes KFC unique will help you align your answers during interviews and show that you're genuinely interested in being part of their team.

✨Tip Number 3

Prepare to discuss your experience with customer service. KFC places a strong emphasis on customer satisfaction, so be ready to share how you've handled challenging situations and ensured a positive experience for customers in the past.

✨Tip Number 4

Network with current or former KFC employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.

We think you need these skills to ace Shift Supervisor

Leadership Skills
Team Coordination
Effective Communication
Customer Service Excellence
Problem-Solving Skills
Time Management
Inventory Management
Food Safety Knowledge
Coaching and Mentoring
Adaptability
Conflict Resolution
Attention to Detail
Positive Attitude
Continuous Learning Mindset

Some tips for your application 🫡

Understand the Role: Read the job description carefully to understand the responsibilities and skills required for the Shift Supervisor position at KFC. Tailor your application to highlight how your experience aligns with these requirements.

Showcase Leadership Skills: Emphasise your leadership abilities in your CV and cover letter. Provide examples of how you've successfully led a team, managed operations, or improved customer service in previous roles.

Highlight Customer Service Experience: KFC values exceptional customer service. Include specific instances where you have gone above and beyond to ensure customer satisfaction, as this will resonate well with their core values.

Personalise Your Application: Make your application stand out by adding a personal touch. Share your passion for the food industry and why you want to work at KFC specifically. This can help convey your enthusiasm and fit for the company culture.

How to prepare for a job interview at KFC UK

✨Show Your Leadership Skills

As a Shift Supervisor, you'll need to demonstrate your ability to lead and motivate a team. Share examples from your past experiences where you've successfully managed a group, resolved conflicts, or inspired others to achieve their best.

✨Emphasise Customer Service

KFC values exceptional customer service, so be prepared to discuss how you've handled customer interactions in the past. Highlight any specific instances where you went above and beyond to ensure customer satisfaction.

✨Be Ready to Discuss Operations

Familiarise yourself with the day-to-day operations of a restaurant. Be ready to talk about food preparation, inventory management, and maintaining cleanliness. Showing that you understand these aspects will demonstrate your readiness for the role.

✨Embrace the KFC Culture

KFC prides itself on being original and fun. During your interview, express your enthusiasm for the brand and its values. Share how your personality aligns with their culture and how you can contribute to a positive work environment.

Shift Supervisor
KFC UK
K
  • Shift Supervisor

    Redditch
    Full-Time
    24000 - 33600 £ / year (est.)

    Application deadline: 2027-04-16

  • K

    KFC UK

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