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- Tasks: Lead the restaurant, drive performance, and create an unforgettable guest experience.
- Company: Join KFC, a beloved brand serving communities since 1939.
- Benefits: Competitive salary, bonuses, extra holiday, free food, and gym discounts.
- Why this job: Be part of a vibrant team where you can truly be yourself.
- Qualifications: Experience in team management and a passion for creating great cultures.
- Other info: KFC values diversity and supports everyone in their career journey.
The predicted salary is between 30000 - 35000 £ per year.
Restaurant general manager
Welcome to KFC. Home of the real ones.
We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.
People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.
In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.
If you join our team, we only ask one thing. That you be you.
Because that makes us, us.
Sounds good? Great. Here’s more about the job.
About the role
Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn\’t just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.
What will you spend your time doing?
- Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
- Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
- Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
- Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
- Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.
What we\’d love from you:
- You lead from the front. You’ve managed teams before and know how to bring the best out of people.
- You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
- You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.
Keeping it real
We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.
See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.
What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.
- Pay rate: £35,000 – £40,000
- Quarterly BONUS that rewards the hustle
- Extra holiday – more time to recharge
- Life assurance – we’ve got you covered
- Free chicken & chips every shift
- 25% staff discount
- Gym discounts to keep you moving
- 200+ high street perks & cashback
- Wellbeing support that actually helps
KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.
Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.
If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.
Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.
Worried you aren’t ticking all the boxes? Don’t – we’d still love to hear from you.
#Unitedbythebucket
Retail Manager employer: KFC UK
Contact Detail:
KFC UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager
✨Tip Number 1
Get to know the company culture before your interview. Dive into KFC's values and vibe, so you can show how you fit right in. It’s all about being yourself and connecting with their community spirit!
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve led a team or smashed targets. Be ready to share how you motivate others and keep things running smoothly — that’s what they want to hear!
✨Tip Number 3
Don’t just focus on the job description; think about how you can elevate the guest experience. Have examples ready of how you’ve turned first-timers into regulars — it’ll show you get the KFC vibe!
✨Tip Number 4
Finally, apply through our website! It’s the best way to get noticed and shows you’re serious about joining the KFC family. Plus, we love seeing those who are eager to be part of our community!
We think you need these skills to ace Retail Manager
Some tips for your application 🫡
Be Yourself: At StudySmarter, we believe in authenticity. When you’re writing your application, let your personality shine through. Don’t just list your skills; share your story and what makes you unique!
Tailor Your Application: Make sure to customise your application for the Retail Manager role. Highlight your experience in leading teams and smashing performance goals, just like we do at KFC. Show us how you can bring that vibe to our restaurant!
Show Your Passion: We love seeing enthusiasm! In your application, express why you want to join KFC and how you connect with our values. Let us know how you plan to create unforgettable experiences for our guests.
Keep It Clear and Concise: While we want to hear your story, it’s important to keep your application clear and to the point. Use bullet points for key achievements and make sure everything is easy to read. And remember, apply through our website for the best chance!
How to prepare for a job interview at KFC UK
✨Know Your Numbers
As a Retail Manager, you'll need to own your KPIs. Brush up on the key performance indicators relevant to the role and be ready to discuss how you've smashed targets in the past. Show them you understand the importance of numbers in driving success.
✨Showcase Your Leadership Style
This role is all about leading from the front. Prepare examples of how you've built strong teams and motivated them to exceed standards. Be authentic and let your personality shine through — they want to see the real you!
✨Create Unforgettable Experiences
Think about how you've turned first-time customers into regulars in previous roles. Share specific stories that highlight your ability to create memorable guest experiences. This will show that you understand the vibe they’re aiming for at KFC.
✨Stay Organised
Operations can get chaotic, so demonstrate your ability to keep everything running smoothly. Talk about your experience with managing rosters, stock, and reporting. Being organised is key to ensuring the team thrives, so make sure to highlight this skill.