Restaurant General Manager
Restaurant General Manager

Restaurant General Manager

Newtownabbey Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the restaurant, drive performance, and create an unforgettable guest experience.
  • Company: Join KFC, a beloved brand serving iconic chicken since 1939 across the UK and Ireland.
  • Benefits: Enjoy free meals, discounts, gym perks, and a quarterly bonus for your hard work.
  • Why this job: Be part of a vibrant community where you can truly be yourself and grow your career.
  • Qualifications: Previous management experience and a passion for building strong teams are essential.
  • Other info: KFC values diversity and encourages applications from all backgrounds.

The predicted salary is between 28800 - 42000 £ per year.

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn\’t just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

  • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
  • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
  • Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
  • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
  • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we\’d love from you:

  • You lead from the front. You’ve managed teams before and know how to bring the best out of people.
  • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
  • You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

  • Pay rate: £35,000 – £40,000
  • Quarterly BONUS that rewards the hustle
  • Life assurance – we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t – we’d still love to hear from you.

#KFCCareers

Restaurant General Manager employer: KFC UK

At KFC, we pride ourselves on being more than just a workplace; we are a community that values individuality and ambition. As a Restaurant General Manager, you will lead a dynamic team in a vibrant environment, with opportunities for personal and professional growth, all while enjoying benefits like free meals, gym discounts, and a supportive culture that encourages you to be your authentic self. Join us in serving the world’s best chicken and experience a fulfilling career where your contributions truly matter.
K

Contact Detail:

KFC UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant General Manager

✨Tip Number 1

Familiarise yourself with KFC's values and culture. Understanding their commitment to individuality and community will help you align your leadership style with what they’re looking for in a Restaurant General Manager.

✨Tip Number 2

Prepare to discuss your experience in building and leading teams. Be ready to share specific examples of how you've motivated staff and improved performance in previous roles, as this is crucial for the position.

✨Tip Number 3

Showcase your ability to manage operations efficiently. Think of instances where you’ve successfully handled chaos in a restaurant setting, ensuring compliance and smooth operations, as this will resonate well with the hiring team.

✨Tip Number 4

Emphasise your customer service skills. Be prepared to discuss how you’ve created memorable experiences for guests in the past, as turning first-timers into regulars is a key aspect of the role.

We think you need these skills to ace Restaurant General Manager

Leadership Skills
Team Building
Performance Management
Operational Efficiency
Customer Service Excellence
Conflict Resolution
Financial Acumen
Staff Training and Development
Communication Skills
Time Management
Problem-Solving Skills
Attention to Detail
Adaptability
Inventory Management

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Restaurant General Manager at KFC. Highlight your leadership skills and experience in managing teams effectively.

Tailor Your CV: Customise your CV to reflect your relevant experience in the restaurant industry. Emphasise your ability to drive performance, manage operations, and create a positive team culture.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention specific examples of how you've led teams and exceeded performance goals in previous positions.

Showcase Your People Skills: In your application, highlight your ability to build strong teams and handle tough conversations. KFC values individuals who can create an inclusive and motivating environment for their staff.

How to prepare for a job interview at KFC UK

✨Show Your Leadership Skills

As a Restaurant General Manager, you'll need to demonstrate your ability to lead a team effectively. Share examples of how you've motivated and developed your team in previous roles, and be ready to discuss your leadership style.

✨Know the Brand Inside Out

Familiarise yourself with KFC's history, values, and menu. Being able to speak passionately about the brand will show your genuine interest and commitment to the role, which is crucial for creating an unforgettable guest experience.

✨Prepare for Performance Metrics

Understand key performance indicators (KPIs) relevant to the restaurant industry. Be prepared to discuss how you have previously met or exceeded targets, and how you plan to drive performance in this role.

✨Emphasise Team Culture

KFC values a strong team culture. Be ready to talk about how you create an inclusive environment where everyone feels valued. Share specific examples of how you've handled tough conversations and built strong relationships within your team.

Restaurant General Manager
KFC UK
Location: Newtownabbey

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