Restaurant General Manager
Restaurant General Manager

Restaurant General Manager

Birkenhead Full-Time 28800 - 42000 £ / year (est.) No home office possible
K

At a Glance

  • Tasks: Lead daily operations, manage inventory, and ensure a welcoming environment for customers.
  • Company: Join KFC, where originality and teamwork create a vibrant restaurant culture.
  • Benefits: Enjoy flexible schedules, cross-training opportunities, and support for your career journey.
  • Why this job: Be part of a dynamic team that values your ambition and fosters personal growth.
  • Qualifications: No specific experience required; just bring your passion for people and service!
  • Other info: Embrace a culture of excellence and make every shift fun and rewarding.

The predicted salary is between 28800 - 42000 £ per year.

Restaurant general manager Welcome to KFC. Home of the real ones. We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Here’s more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn\’t just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we\’d love from you: You lead from the front. You’ve managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos. Keeping it real We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be. What’s in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. Pay rate: £34,000 – £37,000 Quarterly BONUS that rewards the hustle Extra holiday – more time to recharge Life assurance – we’ve got you covered Free chicken & chips every shift 25% staff discount Gym discounts to keep you moving 200+ high street perks & cashback Boosted pension scheme Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries. If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you. Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t – we’d still love to hear from you. #LifeatKFC

Restaurant General Manager employer: KFC (UK)

At KFC, we pride ourselves on being an exceptional employer, offering our Restaurant General Managers the autonomy to lead their teams while fostering a culture of excellence. With a focus on personal and professional growth, we provide flexible schedules, cross-training opportunities, and support for your ambitions, ensuring that every team member feels valued and empowered. Join us in a dynamic environment where originality is celebrated, and together, we create unforgettable experiences for our customers.
K

Contact Detail:

KFC (UK) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant General Manager

✨Tip Number 1

Show your passion for the restaurant industry during your interactions. Whether it's in an interview or a casual conversation, let your enthusiasm for food service and team leadership shine through. This will demonstrate that you are not just looking for any job, but that you genuinely want to be part of our team.

✨Tip Number 2

Familiarize yourself with our brand values and culture. Understanding what makes us unique at KFC will help you align your answers and showcase how you can contribute to our mission of providing exceptional customer experiences while maintaining high standards.

✨Tip Number 3

Prepare examples from your past experiences that highlight your leadership skills and ability to handle challenges. We value candidates who can roll up their sleeves and support their teams, so be ready to share stories that illustrate your problem-solving abilities and teamwork.

✨Tip Number 4

Network with current employees or managers if possible. Engaging with our team can provide you with insights into the role and the company culture, making you a more informed and appealing candidate when you apply through our website.

We think you need these skills to ace Restaurant General Manager

Leadership Skills
Team Management
Customer Service Excellence
Problem-Solving Skills
Inventory Management
Food Safety Knowledge
Effective Communication
Scheduling and Planning
Operational Efficiency
Conflict Resolution
Coaching and Development
Adaptability
Continuous Learning Mindset
Sales Strategy Implementation

Some tips for your application 🫡

Understand the Role: Take the time to thoroughly read the job description for the Restaurant General Manager position. Understand the key responsibilities and the qualities they are looking for in a candidate, such as leadership, customer service, and operational management.

Tailor Your CV: Customize your CV to highlight relevant experience in restaurant management, team leadership, and customer service. Use specific examples that demonstrate your ability to enhance performance in areas like People, Customers, Sales, and Profit.

Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the brand. Share your vision for how you would lead the team and improve customer satisfaction, while also showcasing your originality and commitment to excellence.

Showcase Your Leadership Skills: In your application, emphasize your managerial skills and experiences. Provide examples of how you've successfully led teams, resolved conflicts, and contributed to business growth in previous roles.

How to prepare for a job interview at KFC (UK)

✨Show Your Leadership Skills

As a Restaurant General Manager, you'll need to demonstrate your ability to lead a team effectively. Share specific examples from your past experiences where you successfully managed a team, resolved conflicts, or improved team performance.

✨Emphasize Customer Service Excellence

Highlight your commitment to providing exceptional customer service. Discuss how you've handled difficult customer situations in the past and what strategies you used to ensure customer satisfaction.

✨Demonstrate Your Operational Knowledge

Be prepared to talk about your experience with day-to-day operations, including food preparation and inventory management. Show that you understand the importance of maintaining a clean and welcoming environment for customers.

✨Embrace Continuous Learning

Express your willingness to learn and grow in the role. Share examples of how you've taken feedback constructively in the past and how it has helped you improve your skills and performance.

Restaurant General Manager
KFC (UK)
K
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