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- Tasks: Lead the restaurant, drive performance, and create an unforgettable guest experience.
- Company: Join KFC, a beloved brand serving iconic chicken since 1939 across the UK and Ireland.
- Benefits: Enjoy bonuses, extra holidays, free meals, discounts, and wellbeing support.
- Other info: KFC values diversity and encourages applications from all backgrounds.
- Why this job: Be part of a vibrant community where your individuality is celebrated and potential is nurtured.
- Qualifications: Previous management experience and a knack for building strong teams are essential.
The predicted salary is between 28800 - 42000 £ per year.
Restaurant general manager
Welcome to KFC. Home of the real ones.
We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.
People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.
In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.
If you join our team, we only ask one thing. That you be you.
Because that makes us, us.
Sounds good? Great. Here’s more about the job.
About the role
Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn\’t just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.
What will you spend your time doing?
- Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
- Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
- Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
- Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
- Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.
What we\’d love from you:
- You lead from the front. You’ve managed teams before and know how to bring the best out of people.
- You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
- You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.
Keeping it real
We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.
See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.
What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.
- Pay rate: £38,000 – £42,000
- Quarterly BONUS that rewards the hustle
- Extra holiday – more time to recharge
- Life assurance – we’ve got you covered
- Free chicken & chips every shift
- 25% staff discount
- Gym discounts to keep you moving
- 200+ high street perks & cashback
- Wellbeing support that actually helps
KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.
Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.
If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.
Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.
Worried you aren’t ticking all the boxes? Don’t – we’d still love to hear from you.
#LifeatKFC
Hospitality Manager employer: KFC UK
Contact Detail:
KFC UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager
✨Tip Number 1
Familiarise yourself with KFC's culture and values. Understanding their emphasis on individuality and community will help you align your approach during interviews, showcasing how you can contribute to their unique environment.
✨Tip Number 2
Prepare examples of how you've successfully led teams in the past. Highlight specific instances where you motivated staff, improved performance, or enhanced customer experiences, as these are key aspects of the Hospitality Manager role.
✨Tip Number 3
Research common KPIs in the hospitality industry and be ready to discuss how you would manage and exceed them. This shows that you understand the operational side of the role and are prepared to take ownership of performance metrics.
✨Tip Number 4
Network with current or former KFC employees if possible. They can provide insights into the company culture and expectations, which can give you an edge in understanding what it takes to thrive in the role.
We think you need these skills to ace Hospitality Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Hospitality Manager at KFC. Highlight your experience in leading teams, driving performance, and creating memorable guest experiences in your application.
Tailor Your CV: Customise your CV to reflect the skills and experiences that align with the job description. Emphasise your leadership abilities, team-building skills, and any relevant achievements that demonstrate your capability to exceed performance goals.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Use it to explain why you want to work at KFC and how your values align with their culture of being original and individual.
Showcase Your People Skills: In your application, provide examples of how you've successfully built strong teams and handled tough conversations. This will demonstrate your ability to create a positive culture where everyone feels valued, which is crucial for this role.
How to prepare for a job interview at KFC UK
✨Show Your Leadership Skills
As a Hospitality Manager, it's crucial to demonstrate your ability to lead a team effectively. Share examples of how you've motivated and developed your team in previous roles, highlighting any specific achievements or improvements you brought about.
✨Understand the Brand
Familiarise yourself with KFC's values and culture. Be prepared to discuss how your personal values align with theirs and how you can contribute to maintaining the brand's iconic reputation while driving performance.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle tough situations. Think of scenarios where you've successfully managed conflicts or improved guest experiences, and be ready to share these stories.
✨Emphasise Your Operational Knowledge
Highlight your experience with managing restaurant operations, including stock management, compliance, and administrative tasks. Be specific about how you've ensured efficiency and cleanliness in past roles, as this is key to running a successful restaurant.