Retail Store Manager : Immediate Start in Birmingham

Retail Store Manager : Immediate Start in Birmingham

Birmingham Full-Time No working from home possible
KFC UK
Restaurant general manager Welcome to KFC. Home of the real ones. We sell the worlds best chicken. Weve done it for a long old time since 1939, when the idea of finger lickin good chicken popped into our Colonels head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago. People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day building our own community, as we serve our original recipe chicken to the ones, were in. In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere. If you join our team, we only ask one thing. That you be you. Because that makes us, us. Sounds good? Great. Heres more about the job. About the role Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn\'t just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive. What will you spend your time doing? Lead like you mean it. Youll take full ownership of the restaurant drive performance, hit goals, and set the vibe. Build a team worth following. Train, coach, and motivate your people so they dont just meet the standard they raise it. Smash the targets. Own your KPIs and push the team to deliver every shift, every day. Keep it tight. Stay on top of the admin rosters, stock, reporting so everything runs smooth behind the scenes. Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different. What we\'d love from you: You lead from the front. Youve managed teams before and know how to bring the best out of people. You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen. You run a tight ship. You know how to keep operations efficient, clean, and compliant even when its chaos. Keeping it real We dont hire staff we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and well always encourage you to add your perspective. See, at KFC, everyones welcome whatever your background, and whatever future youre creating. Well look out for you because youre one of us, not because you work for us. Well invest in your potential, because its what weve always done. But most of all, well give you the freedom to be you, wherever (and whoever) you happen to be. Whats in it for you: We offer benefits that make your life that little bit easier, because we know the juggle is real. ~ Pay rate: 35,000 - 40,000 ~ Quarterly BONUS that rewards the hustle ~ Extra holiday more time to recharge ~ Life assurance weve got you covered ~ Free chicken & chips every shift ~25% staff discount ~ Gym discounts to keep you moving ~200+ high street perks & cashback ~ Wellbeing support that actually helps KFC for everyone: Whoever you are and wherever youre from, KFC is a place where you can bring the real you to work. Were here to support you in being yourself, whether you work with us, or are trying to. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We dont just welcome, we encourage applications from underrepresented groups in all industries. If youd like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements just let us know. Well be there to help you be the real you. Ready? We hope so. If youre ready to be part of our community, nows the time to apply. Worried you arent ticking all the boxes? Dont - wed still love to hear from you. #Unitedbythebucket
KFC UK

Contact Details:

KFC UK Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Retail Store Manager : Immediate Start in Birmingham

Get Your Retail Game On

Start by getting to know the local retail scene. Make a list of stores that align with your vibe and visit them. You'll be surprised at how many job openings come from chatting with staff or managers in-store. Plus, showing that you have a genuine interest in their brand can make you stand out when applying for that full-time role!

Join Retail Networks and Forums

Tap into retail-specific communities and forums, whether online or in-person. Platforms like Retail Week or local retail meetups can provide invaluable insights and connections. You never know who might drop a tip about an upcoming job at companies like KFC UK, so don’t miss out on building those relationships!

Be Ready for Busy Season Opportunities

Keep your eyes peeled for seasonal hiring windows, especially in the run-up to major shopping periods. Retailers often look for full-time staff to carry through busy times and may even keep you on after the season. Stay proactive by regularly checking in with your favourite retailers about their hiring plans.

Show Off Your Customer Service Skills

Retail’s all about customer interactions, so make sure you showcase any relevant experience in your conversations and interviews. Share specific examples of your customer service skills and how they’ve led to positive outcomes. This is your moment to shine when applying to roles at places like KFC UK!

Some tips for your application 🫡

Show Off Your Customer Service Skills:In retail, customer service is key! Make sure your CV highlights any experience where you've dealt with customers, whether it’s resolving issues or enhancing the shopping experience. Use concrete examples to demonstrate your problem-solving skills and ability to handle difficult situations with ease.

Tailor Your CV for Retail:When applying for a full-time role like this one at KFC UK, customise your CV to reflect retail-specific buzzwords. Include any relevant skills such as inventory management or visual merchandising, and if you have experience with POS systems, shout about it! This will show you’re serious about joining the retail team.

Craft a Genuine Cover Letter:Don’t just repeat your CV in your cover letter! Use it as a chance to explain why you're excited about the opportunity at KFC UK and how your values align with their brand. Mention specific aspects of the company that resonate with you and let your enthusiasm shine through!

Highlight Your Adaptability:In retail, things can get busy and unpredictable, so demonstrate how adaptable and flexible you are. Share examples of times you've had to adjust your approach on the fly or take on new responsibilities. This will show KFC UK that you’re ready to jump in and contribute right away!

How to prepare for a job interview at KFC UK

Show Off Your Customer Service Skills

Retail is all about providing an exceptional customer experience, so be ready to discuss your past customer service stories. We should have examples on hand of how we've handled difficult situations or gone above and beyond to meet a customer's needs. These anecdotes will bring your application to life!

Familiarity with Point of Sale Systems

Many retail roles require us to work with Point of Sale (POS) systems, so it's a good idea to brush up on any relevant software you’ve used before. If you’re familiar with systems like Shopify or Square, don’t forget to mention this during the interview. Highlighting technical proficiency can set us apart from other candidates!

Understand Product Knowledge

Be prepared to discuss the products that the store sells and how we can contribute to their sales. Showing enthusiasm for the products and a willingness to learn can impress interviewers. We should research popular items or trends in the industry before the interview, so we can speak confidently about them.

Be Ready for Role-Playing Scenarios

Many retail interviews include role-playing scenarios where we might have to deal with a difficult customer or upsell a product. Practising these scenarios with a friend or family member can help us feel more comfortable. The key here is to showcase our problem-solving skills and ability to remain calm under pressure!