At a Glance
- Tasks: Lead exciting marketing campaigns and make a real impact at KFC.
- Company: Join a bold and creative team at one of the UK's most iconic brands.
- Benefits: Enjoy flexible working, early finishes, and great perks like 25% off chicken!
- Other info: Diverse and inclusive workplace that values every individual.
- Why this job: Be part of a fast-paced environment where your ideas can shine.
- Qualifications: Experience in marketing operations and strong leadership skills required.
The predicted salary is between 50000 - 65000 € per year.
THE TEAM
Our Marketing team is a 50-strong crew of bold thinkers, culture shapers and creative doers - from Brand and Digital to Strategy, Food Quality and Innovation. We’re here to keep KFC at the heart of culture across the UK & Ireland, blending our iconic roots with fresh, fearless ideas that connect with real people. We don’t just make ads - we build love, drive growth, and stay one step ahead of what’s next.
ABOUT THE ROLE
At KFC, we do things differently. Loud ideas. Big campaigns. Fast pace. Real impact. We’re looking for a Marketing Operations Lead to join our award-winning Marketing team and help bring our campaigns to life across every customer touchpoint. This isn’t just about project management. It’s about making things happen. Flawlessly. At pace. Across one of the UK’s most iconic brands.
You’ll lead a team of four (with two direct reports) and own the delivery of campaigns across our owned channels - from in-restaurant POS and packaging, to digital, e-commerce and print. You’ll work closely with teams across the business, franchisees, and agency partners to make sure every campaign lands brilliantly and feels unmistakably KFC.
We’re after someone who thrives in fast-moving environments, loves solving problems, and knows how to balance creativity with operational excellence. Someone who can lead people, simplify complexity, challenge the status quo, and keep standards sky high.
What you’ll be doing
- Leading end-to-end delivery of national campaigns across multiple channels
- Managing creative production, workflow and campaign execution at scale
- Leading and developing a high-performing team
- Owning relationships with agency and production partners
- Working cross-functionally with Marketing, Operations and franchise teams
- Driving smarter ways of working through process improvement, automation and technology
- Protecting and elevating the KFC brand across every customer touchpoint
WHAT WE LOVE FROM YOU:
- Significant experience in marketing operations, campaign delivery or marketing services within QSR, retail or a fast-paced consumer brand
- Strong leadership and stakeholder management skills
- Someone commercially minded who understands how great execution drives results
- A natural organiser who can manage pace, pressure and multiple priorities
- Experience improving processes and exploring smarter ways of working, including automation or AI tools
- Hands-on energy, curiosity and a “get it done” mindset
- Most importantly, we want someone who gets our brand. Someone who’s bold, collaborative, resilient, and ready to make a real impact.
ABOUT YOU
- A genuine team player
- High energy and loves celebrating wins
- A self-starter with curiosity, energy and adaptability
- Hungry to learn and thrive in a small, mighty team
- A practical problem-solver with strong commercial instincts
- Obsessed with high standards, momentum and getting things done
- Proven ability to work in a fast-paced changing environment, with the ability to pivot in line with business priorities
- And of course… a true KFC believer
WHAT’S IN IT FOR YOU:
We offer benefits that make your life that little bit easier, because we know the juggle is real. From flexible, hybrid working to Fri-Yay early finishes and Live Well Days, we’ve created a package that supports the real you, in and out of work.
- Hybrid working from our Woking RSC (just 24 mins from London). Our Marketing team spend Tuesdays and Wednesdays face to face in the office.
- Up to 11% company pension contributions
- Fri-Yay finishes at 1pm every Friday
- 5 Live Well Days a year, just for you
- Bonus scheme linked to company & personal performance
- Private healthcare, Digital GP access & mental health coaching
- Enhanced parental leave and flexible return options
- Study support, income protection, life cover & more
- And yes—25% off the chicken
THE ROAD TO BECOMING A REAL ONE...
Apply (Go on... do it) – send us your CV and answer a couple of app questions. Intro call with our Talent Team. Virtual call with Hiring Manager + another senior member of the marketing team. F2F interview & Task at our HQ, Home of The Real Ones in Woking.
KFC FOR EVERYONE:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups from all industries.
If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you.
Ready? We hope so, if you’re ready to be part of our community, now’s the time to apply. Worried you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.
Beware of fake job postings using Yum! and/or our brand logos -- KFC, Pizza Hut, Taco Bell and Habit Burger & Grill -- on fraudulent sites. Yum! Brands only posts jobs on official careers pages and never asks for money during onboarding. Avoid unsolicited contacts via Telegram, WhatsApp or similar social apps.
Marketing Operations Lead in Woking employer: KFC UK & Ireland
KFC is an exceptional employer that fosters a vibrant and inclusive work culture, where creativity and collaboration thrive. With flexible hybrid working arrangements, generous benefits including early finishes on Fridays, and a strong focus on employee well-being, KFC empowers its team members to excel in their roles while enjoying a fulfilling work-life balance. The opportunity for professional growth within a dynamic marketing team, combined with the chance to make a real impact on one of the UK's most beloved brands, makes KFC a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land Marketing Operations Lead in Woking
✨Tip Number 1
Get to know KFC inside out! Familiarise yourself with their campaigns, values, and what makes them tick. This will help you connect your experience to their needs during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former KFC employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for the interview by practising common questions related to marketing operations. Think about how you can showcase your leadership skills and problem-solving abilities in a fast-paced environment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the KFC family!
We think you need these skills to ace Marketing Operations Lead in Woking
Some tips for your application 🫡
Show Your Passion for KFC:When you're writing your application, let your love for the KFC brand shine through! We want to see how you connect with our culture and values. Share any personal experiences or stories that highlight why you’re excited about joining our team.
Tailor Your CV:Make sure your CV is tailored to the Marketing Operations Lead role. Highlight your relevant experience in marketing operations and campaign delivery, especially in fast-paced environments. We want to see how your skills align with what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that showcases your achievements without unnecessary fluff!
Apply Through Our Website:Don’t forget to apply through our official website! It’s the best way to ensure your application gets to us directly. Plus, it shows you’re serious about wanting to be part of our amazing team at KFC!
How to prepare for a job interview at KFC UK & Ireland
✨Know Your KFC Inside Out
Before the interview, dive deep into KFC's brand values, recent campaigns, and their unique position in the market. Understanding what makes KFC tick will help you connect your experience to their needs and show that you're genuinely passionate about the brand.
✨Showcase Your Leadership Skills
As a Marketing Operations Lead, you'll be managing a team. Prepare examples of how you've successfully led teams in the past, especially in fast-paced environments. Highlight your ability to motivate others and drive results, as this is crucial for the role.
✨Be Ready to Discuss Process Improvements
KFC is looking for someone who can drive smarter ways of working. Come prepared with specific examples of how you've improved processes or implemented automation in previous roles. This will demonstrate your proactive approach and problem-solving skills.
✨Emphasise Your Adaptability
In a fast-moving environment like KFC, adaptability is key. Be ready to discuss times when you've had to pivot quickly due to changing priorities. This will show that you can thrive under pressure and keep things moving smoothly, even when challenges arise.
