KFC UK & Ireland is seeking an experienced Customer Experience Insights Manager to join the Insight Hub within the Strategy & Innovation Team. You will combine feedback from restaurants, digital and delivery to diagnose why customers behave as they do and to prioritise actions that improve experience and growth.
You will lead end-to-end qualitative and quantitative research, connect evidence from surveys, complaints and performance data, and translate complex findings into clear, executive-ready
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CX Insights Lead: Turn Feedback into Growth in Woking employer: KFC UK & Ireland
At KFC, we pride ourselves on being a vibrant and inclusive workplace where creativity and innovation thrive. As a Senior Product Developer for Kwench, you'll have the unique opportunity to shape the future of our beverage offerings within a supportive team that values bold ideas and cultural relevance. With a commitment to employee growth and a dynamic work culture, KFC is not just about serving great food; it's about building a career that inspires and excites.
