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- Tasks: Lead KFC's digital delivery operations and manage partnerships with major aggregators.
- Company: Join a globally recognised brand with a focus on innovation and teamwork.
- Benefits: Competitive salary, flexible working options, and opportunities for career advancement.
- Other info: Dynamic role with a chance to shape the future of KFC's digital strategy.
- Why this job: Be at the forefront of digital transformation in a fast-paced environment.
- Qualifications: Experience in operations management and strong leadership skills required.
The predicted salary is between 60000 - 80000 £ per year.
To lead and strategically develop KFC's digital delivery operations across 1,000+ UKI restaurants, serving as the primary operations lead for aggregator partnerships and cross-functional digital initiatives. This role drives operational excellence through strategic relationship management, field leadership support, and ownership of critical delivery workstreams while ensuring seamless integration between digital product teams and field operations.
JOB RESPONSIBILITIES
- Aggregator Partnership Leadership: Lead and own all operational aspects of aggregator relationships (Deliveroo, Uber Eats, Just Eat), serving as the primary KFC operations representative and driving strategic partnership initiatives.
- Delivery Strategy Ownership: Own and deliver on delivery strategy workstreams as prioritized by the aggregator channel squad, ensuring alignment with business objectives and operational capability.
- Cross-Functional Digital Leadership: Serve as the face of Operations for all cross-functional digital initiatives, providing operational guardrails, approvals, and strategic feedback for digital product teams.
Digital Operations Manager in Surrey employer: KFC UK & Ireland
Contact Detail:
KFC UK & Ireland Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Operations Manager in Surrey
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work at KFC or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching KFC's digital operations and their partnerships with aggregators. Show us you know your stuff and can bring value to the team right from the get-go!
✨Tip Number 3
Practice your pitch! Be ready to explain how your experience aligns with the role of Digital Operations Manager. We want to hear how you can drive operational excellence and lead strategic initiatives.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the KFC family.
We think you need these skills to ace Digital Operations Manager in Surrey
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Digital Operations Manager role. Highlight your experience with digital delivery operations and any relevant partnerships you've managed. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about leading digital operations at KFC. Share specific examples of how you've driven operational excellence in previous roles, and don’t forget to mention your experience with aggregator partnerships.
Showcase Your Leadership Skills: In your application, emphasise your leadership abilities. We’re looking for someone who can lead cross-functional teams and manage relationships effectively. Share stories that demonstrate your strategic thinking and ability to drive initiatives forward.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Plus, you’ll find all the details you need right there!
How to prepare for a job interview at KFC UK & Ireland
✨Know Your Aggregators
Familiarise yourself with the key aggregator platforms like Deliveroo, Uber Eats, and Just Eat. Understand their operational models and how they align with KFC's delivery strategy. This knowledge will help you demonstrate your expertise and show that you're ready to lead these partnerships.
✨Showcase Your Strategic Thinking
Prepare examples of how you've successfully developed and executed delivery strategies in previous roles. Be ready to discuss how you can apply similar approaches at KFC, ensuring alignment with business objectives and operational capabilities.
✨Cross-Functional Collaboration is Key
Highlight your experience in working with cross-functional teams. Be prepared to discuss how you’ve provided operational support and feedback to digital product teams in the past, and how you plan to do the same for KFC’s initiatives.
✨Demonstrate Leadership Skills
As a Digital Operations Manager, you'll need to lead and inspire teams. Share specific instances where you've successfully led teams or projects, focusing on your ability to drive operational excellence and foster strong relationships within the organisation.