Restaurant General Manager

Restaurant General Manager

Full-Time 29000 - 33000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the restaurant, drive performance, and create an unforgettable guest experience.
  • Company: Join KFC, a beloved brand serving iconic chicken since 1939 across the UK and Ireland.
  • Benefits: Enjoy a competitive salary, bonuses, extra holiday, free meals, discounts, and wellbeing support.
  • Why this job: Be part of a vibrant community where your individuality is celebrated and potential is nurtured.
  • Qualifications: Previous management experience and a passion for building strong teams are essential.
  • Other info: KFC values diversity and encourages applications from all backgrounds.

The predicted salary is between 29000 - 33000 £ per year.

Restaurant general manager

Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of

finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn't just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

  • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
  • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
  • Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
  • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
  • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we'd love from you:

  • You lead from the front. You’ve managed teams before and know how to bring the best out of people.
  • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
  • You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:

We offer benefits that make your life that little bit easier, because we know the juggle is real.

  • Pay rate: £34,000 – £38,000
  • Quarterly BONUS that rewards the hustle
  • Extra holiday – more time to recharge
  • Life assurance – we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Boosted pension scheme
  • Wellbeing support that actually helps

KFC for everyone:

Whoever you are and wherever you’re from, KFC is a place where you can bring the real

you to work. We’re here to support you in being yourself, whether you work with us, or are

trying to.

Our promise is this: every person who applies

to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity

to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you.

Ready?

We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t – we’d still love to hear from you.

Restaurant General Manager employer: KFC UK & Ireland

At KFC, we pride ourselves on being more than just a workplace; we are a community that values individuality and ambition. As a Restaurant General Manager, you will lead a dynamic team in a vibrant environment, with opportunities for personal and professional growth, all while enjoying benefits like extra holiday, life assurance, and gym discounts. Join us to not only serve the world’s best chicken but to thrive in a culture that celebrates your unique contributions and supports your journey.
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Contact Detail:

KFC UK & Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant General Manager

✨Tip Number 1

Familiarise yourself with KFC's culture and values. Understanding their emphasis on individuality and community will help you align your approach during interviews, showcasing how you can contribute to their unique environment.

✨Tip Number 2

Prepare examples of how you've successfully led teams in the past. Highlight specific instances where you motivated staff, improved performance, or enhanced customer experiences, as these are key aspects of the role.

✨Tip Number 3

Research the latest trends in the restaurant industry, particularly around customer service and operational efficiency. Being knowledgeable about current practices will demonstrate your commitment to excellence and innovation.

✨Tip Number 4

Network with current or former KFC employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

We think you need these skills to ace Restaurant General Manager

Leadership Skills
Team Building
Performance Management
Coaching and Training
Operational Efficiency
Customer Service Excellence
Financial Acumen
Problem-Solving Skills
Communication Skills
Conflict Resolution
Time Management
Attention to Detail
Adaptability
Staff Management

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Restaurant General Manager at KFC. Highlight your leadership skills and experience in managing teams effectively.

Tailor Your CV: Customise your CV to reflect the specific skills and experiences that align with the job description. Emphasise your ability to drive performance, manage operations, and create a positive team culture.

Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and passion for the role. Mention how your values align with KFC's commitment to individuality and community, and provide examples of how you've led teams to success.

Showcase Relevant Achievements: In your application, include specific examples of past achievements that demonstrate your ability to meet and exceed performance goals. Use metrics where possible to quantify your success in previous roles.

How to prepare for a job interview at KFC UK & Ireland

✨Show Your Leadership Skills

As a Restaurant General Manager, you'll need to demonstrate your ability to lead a team effectively. Share examples of how you've motivated and developed your team in previous roles, and be ready to discuss your leadership style.

✨Know the Brand Inside Out

Familiarise yourself with KFC's history, values, and menu. Being able to speak passionately about the brand will show your genuine interest and help you connect with the interviewers.

✨Prepare for Scenario Questions

Expect questions that assess your problem-solving skills and ability to handle tough situations. Think of specific examples from your past experiences where you successfully managed challenges or improved team performance.

✨Emphasise Your Operational Knowledge

Highlight your understanding of restaurant operations, including managing KPIs, stock control, and compliance. Be prepared to discuss how you ensure efficiency and maintain high standards in a busy environment.

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