Restaurant General Manager

Restaurant General Manager

Gillingham Full-Time 29000 - 33000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the restaurant, drive performance, and create an unforgettable guest experience.
  • Company: Join KFC, a beloved brand serving iconic chicken since 1939 across the UK and Ireland.
  • Benefits: Enjoy a competitive salary, bonuses, extra holiday, free meals, discounts, and wellbeing support.
  • Why this job: Be part of a vibrant community where your individuality is celebrated and potential is nurtured.
  • Qualifications: Previous management experience and a passion for building strong teams are essential.
  • Other info: KFC values diversity and encourages applications from all backgrounds.

The predicted salary is between 29000 - 33000 £ per year.

Restaurant general manager

Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of

finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn\’t just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

  • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
  • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
  • Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
  • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
  • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we\’d love from you:

  • You lead from the front. You’ve managed teams before and know how to bring the best out of people.
  • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
  • You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:

We offer benefits that make your life that little bit easier, because we know the juggle is real.

  • Pay rate: £34,000 – £38,000
  • Quarterly BONUS that rewards the hustle
  • Extra holiday – more time to recharge
  • Life assurance – we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Boosted pension scheme
  • Wellbeing support that actually helps

KFC for everyone:

Whoever you are and wherever you’re from, KFC is a place where you can bring the real

you to work. We’re here to support you in being yourself, whether you work with us, or are

trying to.

Our promise is this: every person who applies

to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity

to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you.

Ready?

We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t – we’d still love to hear from you.

Restaurant General Manager employer: KFC UK & Ireland

At KFC, we pride ourselves on being more than just a workplace; we are a community that values individuality and ambition. As a Restaurant General Manager, you will lead a dynamic team in a vibrant environment, with opportunities for personal and professional growth, competitive benefits including extra holidays and gym discounts, and a culture that celebrates diversity and inclusion. Join us to not only serve the world’s best chicken but to build a fulfilling career where your unique contributions are recognised and valued.
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Contact Detail:

KFC UK & Ireland Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant General Manager

✨Tip Number 1

Familiarise yourself with KFC's values and culture. Understanding their commitment to individuality and community will help you align your leadership style with what they’re looking for in a Restaurant General Manager.

✨Tip Number 2

Showcase your experience in team building and performance management during the interview. Be ready to share specific examples of how you've motivated teams to exceed targets and create a positive work environment.

✨Tip Number 3

Prepare to discuss your operational management skills. Highlight your ability to handle administrative tasks like rosters and stock management, as well as your strategies for maintaining efficiency even in busy situations.

✨Tip Number 4

Think about how you can create memorable guest experiences. Be ready to share ideas on how you would turn first-time visitors into regulars, as this is a key aspect of the role at KFC.

We think you need these skills to ace Restaurant General Manager

Leadership Skills
Team Building
Performance Management
Coaching and Training
Operational Efficiency
Customer Service Excellence
Conflict Resolution
Financial Acumen
Inventory Management
Communication Skills
Time Management
Problem-Solving Skills
Adaptability
Staff Development

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Restaurant General Manager at KFC. Highlight your leadership skills and experience in managing teams effectively.

Tailor Your CV: Customise your CV to reflect the specific skills and experiences that align with the job description. Emphasise your ability to drive performance, manage operations, and create a positive team culture.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Use this opportunity to express how your values align with KFC's commitment to individuality and community.

Showcase Relevant Achievements: In your application, include specific examples of how you've successfully led teams, met performance goals, and improved guest experiences in previous roles. Quantify your achievements where possible.

How to prepare for a job interview at KFC UK & Ireland

✨Show Your Leadership Skills

As a Restaurant General Manager, you'll need to demonstrate your ability to lead a team effectively. Share examples of how you've motivated and developed your team in previous roles, and be ready to discuss your leadership style.

✨Know the Brand Inside Out

Familiarise yourself with KFC's history, values, and menu. Being able to speak passionately about the brand will show your genuine interest and commitment to the role, which is crucial for creating an unforgettable guest experience.

✨Prepare for Operational Questions

Expect questions about managing operations, such as handling stock, rosters, and compliance. Be prepared to discuss how you maintain efficiency and cleanliness in a busy environment, even during peak times.

✨Emphasise Your People Skills

KFC values individuals who can build strong teams and handle tough conversations. Be ready to share specific instances where you've successfully navigated challenges with team dynamics or improved workplace culture.

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