Recruitment Advisor

Welcome to KFC. Home of the real ones. We sell the world’s best chicken. Seriously. And we’ve done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we’re proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago.

Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world’s most iconic brands.

THE TEAM

Our People and Culture team creates a place where people don’t just work - they thrive and feel genuinely proud to be part of something real. We’re here for all 36,000 members of Team KFC – shaping a bold, inclusive culture where everyone feels supported, included, and empowered to grow. We lead with smart, heart, and courage and are people first, always. From finding and nurturing top talent to unlocking growth opportunities, we’re ambitious about our people’s potential.

About the role

KFC are on the lookout for a brilliant Talent Acquisition Advisor to join our People & Culture team. You will create and drive the recruitment and resourcing plan for our Operations, engaging with key senior leaders throughout the journey. You will have a passion for building our employer brand using your innate curiosity to think through the full candidate experience. We are a people business that happens to sell chicken and chips so being in tune with what it takes to help new starters grow and develop will always be important to you. You will run our talent hub and recruit new leaders for Equity Restaurants. We are looking for someone who is a true recruitment expert who will bring consistency and future talent to KFC. This role will be a 12-month fixed-term contract and will require you to come to our office in Woking 2 days a week or visit our restaurants.

What will you spend your time doing?

• Build KFC Talent: Establish KFC Talent as a centre of excellence for talent acquisition, fostering a culture of curiosity and continuous improvement within your team.
• Manage Recruitment: Oversee the end-to-end recruitment process for operational management positions.
• Engage with Leadership: Effectively engage and influence key stakeholders at various levels.
• Brand Ambassador: Promote KFC as an employer of choice by always embodying our values and culture.
• Stay Connected: Maintain awareness of broader business strategy and performance across functions.
• Immerse in Culture: Develop a strong instinct for KFC's brand, top talent, and the leadership behaviours required to succeed.
• Subject Matter Expert: Provide expertise to hiring managers, taking full and accurate job briefs and meeting recruitment service level agreements at every stage.
• Assist in Selection: Actively support hiring managers with telephone interviewing and other selection processes.
• Candidate Relationships: Build strong relationships with all candidates throughout the recruitment process.
• Collaborate with Partners: Maintain high-quality relationships with People & Culture Partners and hiring managers.
• Proactive Search: Identify suitable candidates from internal and external sources in a timely manner, keeping hiring managers informed at all stages.
• Liaise with Hiring Managers: Discuss relevant candidates and recommend which candidates to invite to selection stages.
• Set Up Interviews: Ensure interviews are arranged promptly and effectively with all necessary documentation to ensure legal compliance.
• Relay Feedback: Provide interview feedback to all candidates throughout the selection process.
• Manage Onboarding: Oversee the right to work and offer process, ensuring all administration is completed and candidates are kept engaged during notice periods.
• Creative Approach: Take a creative and proactive approach with challenging roles, adapting resourcing style as needed.
• Report on Activity: Produce regular management information to report on recruitment and resourcing activity and performance.

What we love from you:

About you

You will have a growth mindset and stay curious and eager to learn. You will know yourself and be able to articulate your strengths and areas of growth. Care hard and trust and inspire others and celebrate their success. Self-motivation, used to taking the initiative and operating in an environment with the freedom to act and deliver to meet your key objectives.

EXPERIENCE

It is essential to have significant experience in Talent Acquisition at a restaurant level or within the retail sector. An experienced internal Talent Acquisition / Resourcing Advisor, you’ll be used to delivering in a direct-source model - actively sourcing and selecting active and passive candidates then assisting in assessment and interview process.

What’s in it for you:

We offer benefits that make your life that little bit easier, because we know the juggle is real! From flexible, hybrid working to Fri-Yay early finishes and Live Well Days, we’ve created a package that supports the real you, in and out of work. You’ll get:

• Hybrid working from our Woking RSC (just 24 mins from London)
• Up to 11% company pension contributions
• Fri-Yay finishes at 1pm every Friday
• 25 days’ holiday (plus bank hols)
• 5 Live Well Days a year, just for you
• Bonus scheme linked to company & personal performance
• Private healthcare, Digital GP access & mental health coaching
• Enhanced parental leave and flexible return options
• Study support, income protection, life cover & more
• And yes—25% off the chicken

Because real ones deserve real rewards.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective. See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

KFC for everyone: Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you.

Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply. Worried, you aren’t ticking all the boxes? Don’t - we’d still love to hear from you.