At a Glance
- Tasks: Lead the restaurant, drive performance, and create an unforgettable guest experience.
- Company: Join KFC, a brand that values equality and diversity.
- Benefits: Quarterly bonuses, extra holiday, free meals, gym discounts, and wellbeing support.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Be a leader who inspires teams and makes a real impact every day.
- Qualifications: Experience in team management and a knack for building strong cultures.
The predicted salary is between 30000 - 32700 £ per year.
About the role
Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn’t just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.
What will you spend your time doing?
- Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
- Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
- Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
- Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
- Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.
What we'd love from you:
- You lead from the front. You’ve managed teams before and know how to bring the best out of people.
- You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
- You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.
What’s in it for you:
- Quarterly BONUS that rewards the hustle
- Extra holiday – more time to recharge
- Free chicken & chips every shift
- Gym discounts to keep you moving
- 200+ high street perks & cashback
- Wellbeing support that actually helps
KFC for everyone. We are committed to equality and diversity. Every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We encourage applications from underrepresented groups in all industries. If you need additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements, just let us know and we will help you through it.
General Manager employer: KFC UK & Ireland
At KFC, we pride ourselves on being an exceptional employer, offering a vibrant work culture where individuality is celebrated and personal growth is encouraged. As a General Manager, you'll lead a passionate team in delivering outstanding guest experiences while enjoying competitive benefits such as performance-based bonuses, extra holiday, and comprehensive wellbeing support. Join us in a community that values your unique contributions and supports your career ambitions, all while serving the world’s best chicken.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like KFC UK & Ireland. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to KFC UK & Ireland
Don't be shy about reaching out to KFC UK & Ireland directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about KFC UK & Ireland and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at KFC UK & Ireland
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
