WelcometoKFC.Homeoftherealones.Weselltheworld\’sbestchicken.Seriously.Andwe\’vedoneitsince1939,whentheideaofcrispy,originalrecipechickentookKentuckybystorm.Now,we\’reproudtoserve1000+communitiesacrosstheUKandIreland,bringingthegrit,prideandiconicreputationthatwestartedwith,allthoseyearsago.
AcrosstheRestaurantSupportCentre(RSC),wecometoworktobeourselves,andtomakesomethingofourselves.Wewanttoseeourpotentialgothatlittlebitfurther,aspartofoneoftheworld\’smosticonicbrands.
What\’sthegig?Well,yousupportourrestaurants—andwe\’llsupportyoueverystepoftheway.Simple.Ourdoorsareopen—andtheycantakeyouanywhere.
Allweaskisthatyoubeyou.Becausethatmakesus,us.Soundgood?Great.Let\’sfindoutaboutthatjob.
THETEAMOurTechteamisa60+strongteamofcuriousminds,buildingthedigitalexperiencesthatpowerKFC–fromapptokiosk,deliverytocheckout.Weworkcross-functionally,movefast,andstayfocusedonwhatmatters:creatingsmartsolutionsthatmakethingsbetterforourcustomersandourteams.
AbouttheroleWeareseekingahighlyexperiencedandadaptableProjectManagertoleadstrategicprojectsacrossourDigital&RestTechnologydomains.Thisrolerequiresadynamicleadercapableofmanagingcomplexprojects,engagingdiversestakeholders,anddeliveringimpactfuloutcomesinafast-pacedenvironment.Thisisabrilliantopportunityforatechnologisttoexposethemselvestoabroadrangeoffunctionsacrossthebusiness.Keyopportunitieswithintheroleinclude:
PointofSale–deliveringournextgenerationPOSsolutionfortheUK&Irelandacrossover1,000sites.Menu–transformingourmenusystem&datatoensurewehaveanagile,efficientandrobustmenusolution.RestaurantArchitecture–driveresilienceandoptimisationaroundchannelinjectionsandfuturetechnologyintegrations.
Astrongunderstandingandtrackrecordofmanaginggovernancetoensurescope,schedule,cost,andriskistrackedandmitigatediscrucial.
Abovealltheindividualswillneedtobehighlyadaptableandwillbeexpectedtoengageabroadrangeoftechnicalandnon-technicalstakeholders,aligningalltothebestoutcome.
Whatwillyouspendyourtimedoing?YouwillreportintotheSeniorProgrammeManagerforKFCTechandworkwithinthePortfolioteam.Thisteam\’sprimaryresponsibilityisaroundhybriddeliveryofprojects&programmesandyouneedtohaveabroadunderstandingofdifferentdeliverymethodstobesuccessfulinthisrole.Someotherkeyrequirementsarelistedbelow:
Defineprojectscope,goals,anddeliverablesthatsupportbusinessgoalsincollaborationwithseniormanagementandstakeholders.Proactivelymanagechangesinprojectscope,identifypotentialcrises,anddevisecontingencyplans.Ownershipofprojectsfrominitiationtodelivery.Coach,mentor,motivate,andsuperviseprojectteammembersandcontractorsandinencethemtotakepositiveactionandaccountabilityfortheirassignedworkli>Beabletoworkwithahybriddeliveryframework,thatempowerstheteamtobeselfsufficientonaday-to-daybasisbutalsoprovidesoverallvisibility&governanceoftheproject.Beingagreatcommunicatortobothourinternalstakeholders(otherheadofficefunctions),globalstakeholders(otherYummarkets&GlobalProductTeam)andfrontfacingstakeholders(restaurants&franchisees)ensuringtheyareengagedwhennecessaryandsupportedwhenneeded.Establisharobustprocessforearlylifesupportforprojectgo-livesandtransitiontoourservicedeskforBAU.BuildrapportandestablishgreatrelationshipswithbothstrategicpartnersandFranchiseswhennecessary.Confidentinpresentingtoawiderangeofstakeholdersacrossvaryinglevelsofseniorityandensuingcontentistailoredtobeengagingandsuccinct.
Whatwelovefromyou:Qualificationsinprojectmanagement(agile/waterfall)arerequired,withanytechnicalqualificationspreferred,howeverapplicantswithequivalentexperienceandproventrackrecordswillalsobeconsidered
ProjectManagementQualificationacrossbothawaterfallandagileframework.Provendeliverytrackrecordwithtechnologysoftwareandhardware.Minimum5-years\’experienceworkingasaProjectManager.ExposuretoworkinginalikeforlikeenvironmentacrosseitherHospitalityorRetail.Experiencemanagingmultipleprojectsacrossmultiplesites.Clearandconcisecommunicator.Greatstakeholdermanagementskills,includingdemonstratingabilitytoinfluenceandlead.Experienceinrunningworkshopstoideateandalignstakeholders.Analyticalmindsetleveragingdatatomakedecisionsandensureallpartiesareclearontheknowledgederivedfromthisanalysis.Abilitytoworkinahighpressuredandagileenvironment,ensuringteamsremainfocusedandon-track.KnowledgeofPMOprocesses.Broadknowledgeacrossarangeofprojectmanagementtools(Jira,Monday.com).Goodcomputerliteracyskills(Microsoftbasedapplications).
What\’sinitforyou:Weofferbenefitsthatmakeyourlifethatlittlebiteasier—becauseweknowthejuggleisreal.
Fromflexible,hybridworkingtoFri-YayearlyfinishesandLiveWellDays,we\’vecreatedapackagethatsupportstherealyou,inandoutofwork.
You\’llget:?HybridworkingfromourWokingRSC(just24minsfromLondon)
?Upto11%companypensioncontributions
?Fri-Yayfinishesat1pmeveryFriday
?25days\’holiday(plusbankhols)
?5LiveWellDaysayear,justforyou
?Bonusschemelinkedtocompany&personalperformance
?Privatehealthcare,DigitalGPaccess&mentalhealthcoaching
?Enhancedparentalleaveandflexiblereturnoptions
?Studysupport,incomeprotection,lifecover&more
?Andyes—25%offthechicken
Becauserealonesdeserverealrewards.
THEROADTOBECOMINGAREALONE…Apply(Goon…doit)–sendusyourCVandansweracoupleofappquestions.IntrocallwithourTalentTeamVirtualcallwithHiringManagerVirtualcallwiththeLeadershipTeammember
Ready?Wehopeso,ifyou\’rereadytobepartofourcommunity,now\’sthetimetoapply.
BewareoffakejobpostingsusingYum!and/orourbrandlogos–KFC,PizzaHut,TacoBellandHabitBurger&Grill–onfraudulentsites.Yum!Brandsonlypostsjobsonofficialcareerspagesandneverasksformoneyduringonboarding.AvoidunsolicitedcontactsviaTelegram,WhatsApporsimilarsocialapps.
Compensation: Competitive salary
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Contact Detail:
KFC UK & I - Technology Recruiting Team