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- Tasks: Provide top-notch tech support and develop digital solutions for a leading fast-food brand.
- Company: Join a renowned fast-food brand with a commitment to innovation and teamwork.
- Benefits: Enjoy hybrid working, health support, and a bonus scheme.
- Why this job: Make a real difference in tech support for over 1000 restaurants.
- Qualifications: Experience in support desk roles and strong communication skills required.
- Other info: Exciting opportunity for growth in a dynamic and supportive environment.
The predicted salary is between 30000 - 42000 £ per year.
A leading fast-food brand in Woking seeks a 3rd line support analyst to provide world-class support to over 1000 restaurants. The role involves technical support, stakeholder collaboration, and development of digital solutions.
Candidates should have:
- Support desk experience
- Strong communication skills
- A passion for technology
The position offers hybrid working arrangements and various employee benefits, including health support and a bonus scheme.
3rd‑Line Tech Support Analyst — Hybrid in Woking employer: KFC UK & I - Technology
Contact Detail:
KFC UK & I - Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 3rd‑Line Tech Support Analyst — Hybrid in Woking
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills. We should be ready to showcase our problem-solving abilities and how we can provide that world-class support they’re after.
✨Tip Number 3
Show off our passion for technology! During interviews, let’s share examples of how we’ve used tech to solve problems or improve processes. It’ll help us stand out as candidates who truly care.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed and shows we’re serious about joining the team.
We think you need these skills to ace 3rd‑Line Tech Support Analyst — Hybrid in Woking
Some tips for your application 🫡
Show Your Tech Passion: When writing your application, let us see your enthusiasm for technology shine through! Share any relevant experiences or projects that highlight your skills and passion for tech support.
Tailor Your Experience: Make sure to customise your application to reflect your support desk experience. We want to know how your background aligns with the role of a 3rd-Line Tech Support Analyst, so be specific about your past roles and responsibilities.
Highlight Communication Skills: Strong communication is key in this role, so don’t forget to showcase your ability to collaborate with stakeholders. Use examples from your previous jobs where you successfully communicated technical information to non-technical people.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right hands!
How to prepare for a job interview at KFC UK & I - Technology
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge related to 3rd-line support. Be prepared to discuss specific technologies and tools you've used in previous roles, as well as how you've solved complex issues. This will show your passion for technology and your ability to provide world-class support.
✨Showcase Your Communication Skills
Since the role involves stakeholder collaboration, practice articulating your thoughts clearly and concisely. Think of examples where you've successfully communicated technical information to non-technical stakeholders. This will demonstrate your strong communication skills and your ability to work effectively with others.
✨Prepare for Scenario-Based Questions
Expect questions that ask how you would handle specific technical challenges or customer interactions. Prepare by thinking through past experiences where you resolved issues or improved processes. This will help you illustrate your problem-solving abilities and your approach to providing excellent support.
✨Research the Company Culture
Familiarise yourself with the fast-food brand's values and culture. Understanding their mission and how they operate will allow you to tailor your responses to align with their expectations. Plus, it shows that you're genuinely interested in being part of their team!
