At a Glance
- Tasks: Create engaging internal communications and lead exciting events for KFC.
- Company: Join KFC, a beloved brand serving communities since 1939.
- Benefits: Enjoy flexible working, early finishes, generous holiday, and private healthcare.
- Other info: Dynamic role with occasional travel and evening work during key events.
- Why this job: Be the voice of KFC, connecting people and creating memorable experiences.
- Qualifications: 5+ years in communications or events, strong storytelling skills, and project management experience.
The predicted salary is between 10 - 12 £ per hour.
Welcome to KFC. Home of the real ones. We sell the world’s best chicken. Seriously. And we’ve done it since 1939, when the idea of crispy, original recipe chicken took Kentucky by storm. Now, we’re proud to serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that we started with, all those years ago.
Across the Restaurant Support Centre (RSC), we come to work to be ourselves, and to make something of ourselves. We want to see our potential go that little bit further, as part of one of the world’s most iconic brands.
ABOUT THE ROLE
If you've ever wondered who brings KFC's biggest moments to life, this is that role. We're looking for an exceptional communicator who knows how to cut through the noise. Someone who can tell great stories, create unforgettable experiences and bring our people closer to the brand every single day.
You’ll own how we communicate with our Restaurant Support Centre (RSC) teams, create campaigns that bring our culture to life, and deliver some of the biggest events in our business. From writing communications for senior leaders to bringing together 1,500 restaurant leaders at RGM Fest, you'll play a key role in helping our people feel connected, informed and proud to be part of Team KFC.
No two days are the same. One day you could be shaping a leadership announcement, the next you're working with agencies to deliver a major event or launching an engagement campaign that reaches thousands of colleagues across the UK & Ireland.
WHAT YOU'LL BE DOING
- Internal Communications: Lead our internal communications calendar, creating engaging content across newsletters, digital channels, leadership updates and employee platforms. You’ll help make complex business messages simple, relevant and engaging.
- Events & Experiences: Lead the end‑to‑end delivery of some of KFC's biggest events, including RGM Fest, Champions Club, RSC Rallies and The Bolos. From concept to delivery, you’ll create experiences that inspire our people and bring our brand to life.
- Employee Engagement: Support major business initiatives, cultural moments and recognition campaigns that strengthen engagement and create pride across the business.
- Stakeholder & Agency Management: Partner with senior leaders, franchise partners and agencies to deliver high‑quality communications and events, always looking for new ways to improve how we engage our people.
WHAT WE'D LOVE FROM YOU
- 5+ years experience in internal communications, employee engagement, events or a similar role.
- A track record of delivering large‑scale events and communications campaigns.
- Strong writing and storytelling skills, with the ability to tailor messages for different audiences.
- Confidence working with senior stakeholders and managing multiple projects at once.
- Experience managing agencies, suppliers and budgets.
- A creative mindset, excellent organisation and the ability to thrive in a fast‑paced environment.
- Experience within hospitality, retail or franchised businesses would be a bonus, but isn't essential.
ABOUT YOU
You're someone who loves making things happen. You build great relationships, enjoy bringing people together and have a knack for turning ideas into memorable experiences. You're equally comfortable writing a leadership communication as you are managing an event or presenting a recommendation to senior stakeholders.
You stay calm under pressure, enjoy solving problems and aren't afraid to roll your sleeves up to get the job done. Most importantly, you're passionate about creating experiences that people genuinely remember.
A FEW MORE THINGS...
This role includes occasional evening and weekend work during key event periods, along with some travel across the UK and occasionally internationally for events and site visits.
WHAT’S IN IT FOR YOU:
We offer benefits that make your life that little bit easier, because we know the juggle is real. From flexible, hybrid working to Fri‑Yay early finishes and Live Well Days, we’ve created a package that supports the real you, in and out of work.
- Hybrid working from our Woking RSC (just 24 mins from London)
- Up to 11% company pension contributions
- Fri‑Yay finishes at 1pm every Friday
- 25 days’ holiday (plus bank holidays)
- 5 Live Well Days a year, just for you
- Bonus scheme linked to company & personal performance
- Private healthcare, Digital GP access & mental health coaching
- Enhanced parental leave and flexible return options
- Study support, income protection, life cover & more
- And yes – 25% off the chicken!
KFC FOR EVERYONE:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups from all industries.
If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements - just let us know. We’ll be there to help you be the real you.
Internal Communications Manager in Woking employer: KFC UK & I - People & Culture
At KFC, we pride ourselves on being an exceptional employer that values individuality and fosters a vibrant work culture. With flexible hybrid working options from our Woking Restaurant Support Centre, generous benefits including up to 11% pension contributions, and a commitment to employee growth through study support and mental health coaching, we empower our team members to thrive both personally and professionally. Join us in creating memorable experiences while enjoying unique perks like early finishes on Fridays and discounts on our world-famous chicken.
Contact Details:
KFC UK & I - People & Culture Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Internal Communications Manager in Woking
✨Show Your Creative Side
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We think you need these skills to ace Internal Communications Manager in Woking
Some tips for your application 🫡
Craft an Impactful Cover Letter:Your cover letter is your chance to shine! Focus on your passion for marketing communications and how your previous experiences can benefit KFC UK & I - People & Culture. Make sure to mention specific campaigns or projects you’ve worked on that showcase your creativity and strategic thinking.
Showcase Your Writing Skills:As you're diving into a marketing communications role, your writing ability is crucial. Include samples of your work, like blog posts, press releases, or social media campaigns in your application. This lets us see your style and how you engage with different audiences.
Tailor Your CV to Marketing:Your CV should highlight relevant marketing skills and experiences! Include specific tools or platforms you’ve used, like Google Analytics or social media management software. Mention any certifications or workshops related to marketing that you've completed – they can give you an edge!
Demonstrate Your Understanding of KFC UK & I - People & Culture:Show us that you’ve done your homework! In your application, briefly mention what you admire about KFC UK & I - People & Culture’s marketing approach or any recent campaigns that caught your attention. This can reveal your enthusiasm for the role and your genuine interest in joining our team!
How to prepare for a job interview at KFC UK & I - People & Culture
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Get ready to flaunt your portfolio! Include examples of previous marketing campaigns you've worked on, especially those that showcase your creativity and strategy. Recruiters at KFC UK & I - People & Culture will be keen to see how you conceptualise and execute campaigns, so highlight any measurable outcomes to back up your claims.
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At KFC UK & I - People & Culture, they may throw some scenario-based questions your way, aimed at testing your problem-solving skills in real-life marketing situations. Think through potential challenges you’ve faced, how you navigated them, and be prepared to discuss your thought process and outcome.
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As you’re applying for a full-time position, show that you're not just looking for a job, but a career in marketing. Talk about the latest trends in marketing communications, your favourite campaigns, and why they inspire you. Your enthusiasm can really make you stand out and demonstrate that you’re committed to growing within the field.
