CX Insights Lead: Turn Feedback into Strategy in Woking

CX Insights Lead: Turn Feedback into Strategy in Woking

Woking Full-Time On-site
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KFC UK & I - Marketing is seeking a Customer Experience Insights Manager to unify feedback from restaurants, delivery and digital channels and translate it into strategic actions. You will diagnose why experiences occur and shape priorities that drive growth and customer satisfaction.

You'll lead both qualitative and quantitative research, connect diverse evidence, and tell compelling stories to senior leaders, guiding operational and commercial decisions across our UK & Ireland business.

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Contact Details:

KFC UK & I - Marketing Recruitment Team