At a Glance
- Tasks: Lead a vibrant team, smash performance goals, and create unforgettable guest experiences.
- Company: Join KFC, a beloved brand serving iconic chicken since 1939.
- Benefits: Competitive salary, quarterly bonuses, extra holiday, free meals, and gym discounts.
- Why this job: Be part of a supportive community where you can truly be yourself.
- Qualifications: Experience in team management and a passion for creating a positive culture.
- Other info: KFC values diversity and encourages applications from all backgrounds.
Restaurant
If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information.
general manager
Welcome to KFC. Home of the real ones.
We
sell the world’s best chicken. We’ve done it for a long old time — since 1939,
when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly
serve 1000+ communities across the UK and Ireland, bringing the grit, pride and
iconic reputation that started in Kentucky all those years ago.
People who are
original. Individual. Fresh. We come to work to be ourselves, and to make
something of ourselves. We bring the graft and the laughs every day — building
our own community, as we serve our original recipe chicken to the ones, we’re
in.
In our place, ambition grows. Careers build.
Potential goes further. Our doors are open, and they can take you anywhere.
If you join our team, we only ask one thing.
That you be you.
Because that makes us, us.
Sounds good? Great. Here’s more about the job.
About the role
Lead from the front, take full
ownership of the restaurant, and smash performance goals while building a team
that doesn\’t just meet standards but exceeds them. Own the numbers, the vibe,
and the experience, keeping everything running smoothly while creating a space
where both guests and the team thrive.
What
will you spend your time doing?
Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit
goals, and set the vibe.
Build a team worth following. Train, coach, and motivate your people so they don’t just meet the
standard — they raise it.
Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything
runs smooth behind the scenes.
Make the guest experience
unforgettable. Turn first-timers into regulars by
creating moments that hit different.
What we\’d love from you:
You lead from the front. You’ve managed teams before and know how to bring the best out of
people.
You get people. You build strong teams, handle tough conversations, and create a
culture where everyone feels seen.
You run a tight ship. You know how to keep operations efficient, clean, and compliant — even
when it’s chaos.
Keeping it real
We don’t hire staff — we hire people. People
with real lives and aspirations, building real careers. Each of us has
something special to add to the mix we call work, and we’ll always encourage
you to add your perspective.
See, at KFC, everyone’s welcome — whatever
your background, and whatever future you’re creating. We’ll look out for you
because you’re one of us, not because you work for us. We’ll invest in your
potential, because it’s what we’ve always done. But most of all, we’ll give you
the freedom to be you, wherever (and whoever) you happen to be.
What’s
in it for you:
We offer
benefits that make your life that little bit easier, because we know the juggle
is real.
Pay rate: £35,000 – £40,000
Quarterly BONUS that rewards
the hustle
Extra holiday – more time to recharge
Life assurance – we’ve got you covered
Free chicken & chips every shift
25% staff discount
Gym discounts to keep you moving
200+ high street perks & cashback
Wellbeing support that actually helps
KFC for
everyone:
Whoever you are
and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with
us, or are
trying to.
Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability,
religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from
underrepresented groups in all industries.
If you’d like any additional support with
your application, have a disability or condition that may affect your
performance during the recruitment process, or have any other requirements —
just let us know. We’ll be
there to help you be the real you.
Ready?
We hope so. If
you’re ready to be part of our community, now’s the time to apply.
Worried you aren’t ticking all the
boxes? Don’t – we’d still love to hear from you.
#Unitedbythebucket
Retail Manager employer: KFC UK
Contact Detail:
KFC UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out KFC's social media and website to see what they're all about. This will help you connect with the vibe during your chat!
✨Tip Number 2
Practice your leadership stories! Think of times when you've motivated a team or smashed targets. Be ready to share these experiences, as they’ll show you’re the right fit for leading at KFC.
✨Tip Number 3
Don’t just focus on the job description; think about how you can bring your unique flair to the role. KFC loves originality, so let your personality shine through in your conversations!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the KFC family. Let’s get you in the door!
We think you need these skills to ace Retail Manager
Some tips for your application 🫡
Be Yourself: At StudySmarter, we believe in authenticity. When you're writing your application, let your personality shine through. Don’t just list your skills; share your story and what makes you unique!
Tailor Your Application: Make sure to customise your application for the Retail Manager role. Highlight your experience in leading teams and smashing performance goals, as these are key to what we're looking for at KFC.
Show Your Passion: We love seeing enthusiasm! In your written application, express why you want to join KFC and how you can contribute to our vibrant community. Let us know what excites you about the role!
Keep It Clear and Concise: While we want to hear your story, clarity is key. Make sure your application is well-structured and easy to read. Avoid jargon and get straight to the point — we appreciate straightforwardness!
How to prepare for a job interview at KFC UK
✨Know Your Numbers
As a Retail Manager, you'll need to own your KPIs. Brush up on key performance metrics relevant to the restaurant industry, like sales targets and customer satisfaction scores. Being able to discuss these confidently will show that you’re ready to smash those targets.
✨Showcase Your Leadership Style
Prepare to talk about your experience in leading teams. Think of specific examples where you've motivated staff or turned around a struggling team. This is your chance to demonstrate how you can build a team worth following and create a positive vibe in the restaurant.
✨Understand the Guest Experience
KFC values unforgettable guest experiences. Be ready to share your ideas on how to enhance customer interactions. Discuss any past initiatives you've implemented that turned first-timers into regulars, showing that you understand the importance of creating memorable moments.
✨Be Yourself
KFC wants you to bring your authentic self to work. During the interview, let your personality shine through. Share your unique perspective and how it can contribute to the team culture. Remember, they’re looking for people, not just staff!