At a Glance
- Tasks: Lead the restaurant, drive performance, and create an unforgettable guest experience.
- Company: Join KFC, a beloved brand serving communities since 1939.
- Benefits: Quarterly bonuses, extra holiday, free meals, discounts, and wellbeing support.
- Why this job: Be part of a vibrant team where you can truly be yourself.
- Qualifications: Experience in team management and a passion for creating a positive culture.
- Other info: KFC values diversity and encourages applications from all backgrounds.
The predicted salary is between 28800 - 43200 £ per year.
Overview
Restaurant general manager
Welcome to KFC. Home of the real ones.
We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.
People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.
In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.
If you join our team, we only ask one thing. That you be you.
Because that makes us, us.
Sounds good? Great. Here’s more about the job.
About the role
Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn\\\’t just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.
What will you spend your time doing?
- Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
- Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
- Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
- Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
- Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.
What we\\\’d love from you
- You lead from the front. You’ve managed teams before and know how to bring the best out of people.
- You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
- You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.
Keeping it real
We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.
See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.
What’s in it for you
We offer benefits that make your life that little bit easier, because we know the juggle is real.
- Pay rate: £35,000 – £40,000
- Quarterly BONUS that rewards the hustle
- Extra holiday – more time to recharge
- Life assurance – we’ve got you covered
- Free chicken & chips every shift
- 25% staff discount
- Gym discounts to keep you moving
- 200+ high street perks & cashback
- Wellbeing support that actually helps
KFC for everyone
Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us, or are trying to.
Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.
If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you.
Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply.
Worried you aren’t ticking all the boxes? Don’t – we’d still love to hear from you.
#Unitedbythebucket
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Retail Manager employer: KFC UK
Contact Detail:
KFC UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Manager
✨Tip Number 1
Get to know the company culture before your interview. Dive into KFC's values and vibe, so you can show how you fit right in. It’s all about being yourself and connecting with their community spirit!
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve led a team or smashed performance goals. Be ready to share how you motivate others and create a positive atmosphere — that’s what they’re looking for!
✨Tip Number 3
Don’t forget to ask questions during your interview! Show your interest by asking about team dynamics or how they celebrate success. It’s a great way to demonstrate your enthusiasm for the role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the KFC family. Let’s get you on board!
We think you need these skills to ace Retail Manager
Some tips for your application 🫡
Be Yourself: At StudySmarter, we want to see the real you! Don’t be afraid to let your personality shine through in your application. Authenticity is key, so share your unique experiences and what makes you a great fit for the role.
Tailor Your Application: Make sure to customise your application to match the job description. Highlight your relevant experience and skills that align with what we’re looking for in a Retail Manager. This shows us you’ve done your homework and are genuinely interested!
Show Your Passion: We love seeing candidates who are passionate about what they do. In your written application, express why you’re excited about the opportunity to work with us at KFC and how you can contribute to our vibrant community.
Keep It Clear and Concise: While we appreciate creativity, clarity is crucial. Make sure your application is easy to read and straight to the point. Use bullet points if necessary, and don’t forget to proofread for any typos or errors before hitting send!
How to prepare for a job interview at KFC UK
✨Know Your Numbers
As a Retail Manager, you'll need to own your KPIs. Brush up on key metrics related to sales, customer satisfaction, and team performance. Be ready to discuss how you've driven results in the past and how you plan to smash targets at KFC.
✨Showcase Your Leadership Style
KFC is all about building strong teams. Prepare examples of how you've motivated and developed your team in previous roles. Highlight your ability to handle tough conversations and create a positive culture where everyone feels valued.
✨Emphasise Guest Experience
The guest experience is crucial at KFC. Think of specific instances where you've turned first-time customers into regulars. Be ready to share your ideas on creating memorable moments that resonate with guests and keep them coming back.
✨Be Yourself
KFC values authenticity, so don’t be afraid to let your personality shine through. Share your unique perspective and how it can contribute to the team. Remember, they want to see the real you, so relax and be genuine during the interview.