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For Companies At a Glance
- Tasks: Lead a vibrant restaurant team, smash performance goals, and create unforgettable guest experiences.
- Company: Join KFC, a welcoming community that values your individuality and potential.
- Benefits: Competitive salary, quarterly bonuses, extra holiday, free meals, and gym discounts.
- Why this job: Make a real impact while building a strong team and enhancing guest experiences.
- Qualifications: Experience in team management and a passion for creating a positive culture.
- Other info: Diverse environment with support for everyone, encouraging unique perspectives.
The predicted salary is between 30000 - 40000 £ per year.
About the role
Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn\’t just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.
What will you spend your time doing?
- Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
- Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
- Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
- Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
- Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.
What we\’d love from you
- You lead from the front. You’ve managed teams before and know how to bring the best out of people.
- You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
- You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.
Keeping it real
We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.
See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.
What’s in it for you
We offer benefits that make your life that little bit easier, because we know the juggle is real.
- Pay rate: £35,000 – £40,000
- Quarterly BONUS that rewards the hustle
- Extra holiday – more time to recharge
- Life assurance – we’ve got you covered
- Free chicken & chips every shift
- 25% staff discount
- Gym discounts to keep you moving
- 200+ high street perks & cashback
- Wellbeing support that actually helps
KFC for everyone: Whoever you are and wherever you’re from, KFC is a place where you can bring the real you to work. We’re here to support you in being yourself, whether you work with us, or are trying to.
Our promise is this: every person who applies to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.
If you’d like any additional support with your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be there to help you be the real you.
Ready? We hope so. If you’re ready to be part of our community, now’s the time to apply.
Worried you aren’t ticking all the boxes? Don’t – we’d still love to hear from you.
#LifeatKFC
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Hospitality Manager employer: KFC UK
Contact Detail:
KFC UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they engage with their team and customers. This will help you connect during the interview and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your leadership stories! Think of times when you’ve motivated a team or turned a tough situation around. Be ready to share these experiences, as they’ll highlight your ability to lead from the front and smash those performance goals.
✨Tip Number 3
Don’t just focus on the job description; think about what makes you unique. Bring your personality into the conversation and show how you can add value to the team. Remember, they’re looking for people, not just staff!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the KFC family. Don’t hesitate to reach out if you have any questions during the process!
We think you need these skills to ace Hospitality Manager
Some tips for your application 🫡
Show Your Leadership Skills: When you're writing your application, make sure to highlight your experience in leading teams. We want to see how you've motivated others and driven performance in previous roles. Share specific examples that showcase your ability to build a strong team!
Keep It Real: Be yourself in your application! We value authenticity and want to know the real you. Don’t be afraid to share your personal experiences and what makes you unique. This is your chance to stand out and show us why you’d be a great fit for our community.
Focus on Guest Experience: Since the role is all about creating unforgettable guest experiences, make sure to include any relevant experience you have in hospitality. Talk about how you've turned first-timers into regulars and what strategies you've used to enhance customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re genuinely interested in joining our team. So, don’t hesitate – hit that apply button!
How to prepare for a job interview at KFC UK
✨Know Your Numbers
As a Hospitality Manager, you'll need to own your KPIs. Before the interview, familiarise yourself with key performance metrics relevant to the restaurant industry. Be ready to discuss how you've smashed targets in the past and how you plan to do it again.
✨Showcase Your Leadership Style
You’ll be leading a team, so it's crucial to demonstrate your leadership skills. Prepare examples of how you've trained and motivated teams in previous roles. Highlight specific situations where you turned challenges into opportunities for growth.
✨Create a Memorable Guest Experience
Think about how you can make the guest experience unforgettable. Come up with a few creative ideas or initiatives you've implemented before that turned first-timers into regulars. This shows you're not just about meeting standards but exceeding them.
✨Stay Organised and Efficient
Operations can get chaotic, so be prepared to discuss how you keep everything running smoothly. Bring examples of how you've managed rosters, stock, and reporting effectively. This will show that you can run a tight ship even under pressure.
