Hospitality Manager

Hospitality Manager

Yeovil Full-Time 28800 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead the restaurant, drive performance, and create an unforgettable guest experience.
  • Company: Join KFC, a beloved brand serving iconic chicken since 1939 across the UK and Ireland.
  • Benefits: Enjoy bonuses, extra holiday, free meals, discounts, and wellbeing support.
  • Why this job: Be part of a vibrant team that values individuality and supports your career growth.
  • Qualifications: Previous management experience and a knack for building strong teams are essential.
  • Other info: KFC welcomes everyone and encourages applications from all backgrounds.

The predicted salary is between 28800 - 42000 £ per year.

Restaurant general manager
Welcome to KFC. Home of the real ones.

We sell the world’s best chicken. We’ve done it for a long old time — since 1939, when the idea of
finger lickin’ good chicken popped into our Colonel’s head. Now, we proudly serve 1000+ communities across the UK and Ireland, bringing the grit, pride and iconic reputation that started in Kentucky all those years ago.

People who are original. Individual. Fresh. We come to work to be ourselves, and to make something of ourselves. We bring the graft and the laughs every day — building our own community, as we serve our original recipe chicken to the ones, we’re in.

In our place, ambition grows. Careers build. Potential goes further. Our doors are open, and they can take you anywhere.

If you join our team, we only ask one thing. That you be you.

Because that makes us, us.

Sounds good? Great. Here’s more about the job.

About the role

Lead from the front, take full ownership of the restaurant, and smash performance goals while building a team that doesn\’t just meet standards but exceeds them. Own the numbers, the vibe, and the experience, keeping everything running smoothly while creating a space where both guests and the team thrive.

What will you spend your time doing?

  • Lead like you mean it. You’ll take full ownership of the restaurant — drive performance, hit goals, and set the vibe.
  • Build a team worth following. Train, coach, and motivate your people so they don’t just meet the standard — they raise it.
  • Smash the targets. Own your KPIs and push the team to deliver every shift, every day.
  • Keep it tight. Stay on top of the admin — rosters, stock, reporting — so everything runs smooth behind the scenes.
  • Make the guest experience unforgettable. Turn first-timers into regulars by creating moments that hit different.

What we\’d love from you:

  • You lead from the front. You’ve managed teams before and know how to bring the best out of people.
  • You get people. You build strong teams, handle tough conversations, and create a culture where everyone feels seen.
  • You run a tight ship. You know how to keep operations efficient, clean, and compliant — even when it’s chaos.

Keeping it real

We don’t hire staff — we hire people. People with real lives and aspirations, building real careers. Each of us has something special to add to the mix we call work, and we’ll always encourage you to add your perspective.

See, at KFC, everyone’s welcome — whatever your background, and whatever future you’re creating. We’ll look out for you because you’re one of us, not because you work for us. We’ll invest in your potential, because it’s what we’ve always done. But most of all, we’ll give you the freedom to be you, wherever (and whoever) you happen to be.

What’s in it for you:
We offer benefits that make your life that little bit easier, because we know the juggle is real.

  • Pay rate:
  • Quarterly BONUS that rewards the hustle
  • Extra holiday – more time to recharge
  • Life assurance – we’ve got you covered
  • Free chicken & chips every shift
  • 25% staff discount
  • Gym discounts to keep you moving
  • 200+ high street perks & cashback
  • Wellbeing support that actually helps

KFC for everyone:
Whoever you are and wherever you’re from, KFC is a place where you can bring the real
you to work. We’re here to support you in being yourself, whether you work with us, or are
trying to.

Our promise is this: every person who applies
to a role at KFC, regardless of age, background, ethnicity, gender, ability, religion or sexual orientation, will have an equal opportunity
to work here. We don’t just welcome, we encourage applications from underrepresented groups in all industries.

If you’d like any additional support with
your application, have a disability or condition that may affect your performance during the recruitment process, or have any other requirements — just let us know. We’ll be
there to help you be the real you.

Ready?
We hope so. If you’re ready to be part of our community, now’s the time to apply.

Worried you aren’t ticking all the boxes? Don’t – we’d still love to hear from you.

#Unitedbythebucket

#J-18808-Ljbffr

Hospitality Manager employer: KFC UK

At KFC, we pride ourselves on being more than just a workplace; we are a community that values individuality and ambition. As a Hospitality Manager, you will enjoy a vibrant work culture that encourages personal growth and offers unique benefits such as quarterly bonuses, extra holiday, and wellbeing support. Join us in creating unforgettable experiences for our guests while building a fulfilling career in a supportive environment that celebrates diversity and authenticity.
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Contact Detail:

KFC UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Hospitality Manager

✨Tip Number 1

Familiarise yourself with KFC's brand values and culture. Understanding their commitment to community and individuality will help you align your approach during interviews, showcasing how you can contribute to their unique environment.

✨Tip Number 2

Prepare specific examples of how you've successfully led teams in the past. Highlight instances where you've motivated staff to exceed performance goals, as this aligns perfectly with the role's expectations.

✨Tip Number 3

Research common challenges faced by restaurant managers and think about how you would address them. Being able to discuss solutions to potential issues shows that you're proactive and ready to take ownership of the restaurant.

✨Tip Number 4

Network with current or former KFC employees if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.

We think you need these skills to ace Hospitality Manager

Leadership Skills
Team Building
Performance Management
Customer Service Excellence
Operational Efficiency
Conflict Resolution
Coaching and Training
Financial Acumen
Inventory Management
Communication Skills
Problem-Solving Skills
Time Management
Adaptability
Attention to Detail

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Hospitality Manager at KFC. Familiarise yourself with their values and what they expect from their leaders.

Tailor Your CV: Highlight your relevant experience in managing teams and driving performance. Use specific examples that demonstrate your ability to lead, motivate, and create a positive guest experience.

Craft a Compelling Cover Letter: Write a cover letter that reflects your personality and passion for the role. Mention how your leadership style aligns with KFC's culture and how you can contribute to their community.

Showcase Your Achievements: In both your CV and cover letter, include quantifiable achievements that showcase your success in previous roles. This could be exceeding sales targets, improving team performance, or enhancing customer satisfaction.

How to prepare for a job interview at KFC UK

✨Show Your Leadership Skills

As a Hospitality Manager, it's crucial to demonstrate your ability to lead a team effectively. Share specific examples of how you've motivated and developed your team in previous roles, highlighting any successes in achieving performance goals.

✨Understand the Guest Experience

KFC values creating unforgettable moments for guests. Be prepared to discuss how you would enhance the customer experience in the restaurant. Think about strategies you've implemented before that turned first-time visitors into regulars.

✨Know Your Numbers

Familiarise yourself with key performance indicators (KPIs) relevant to the hospitality industry. During the interview, be ready to talk about how you have used data to drive performance and improve operations in your previous positions.

✨Emphasise Team Culture

KFC is all about building a strong team culture. Discuss how you create an inclusive environment where everyone feels valued. Share experiences where you've handled tough conversations or resolved conflicts within your team.

Hospitality Manager
KFC UK
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  • Hospitality Manager

    Yeovil
    Full-Time
    28800 - 42000 £ / year (est.)

    Application deadline: 2027-08-27

  • K

    KFC UK

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